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Kagoshima Plaza Hotel Tenmonkan

Overview of Kagoshima Plaza Hotel Tenmonkan

Kagoshima Plaza Hotel Tenmonkan

3.5-star property
City-center Kagoshima hotel with restaurant

8,4/10 Very good

738 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • 24/7 front desk
Map
7-8 Yamanokuchicho, Kagoshima, Kagoshima-ken, 892-0844

Room options

About this area

What's nearby

  • Heart of Kagoshima

Getting around

  • Kagoshima Airport (KOJ) - 43 min drive
  • Kagoshima Chuo Station - 18 min walk
  • Kagoshima Station - 24 min walk
  • Sakanoue Station - 26 min drive

Restaurants

  • Wagyumon - 2 min walk
  • Takakura - 2 min walk
  • Sasakura - 3 min walk
  • Mujaki - 3 min walk
  • Ajimori - 3 min walk

About this property

Kagoshima Plaza Hotel Tenmonkan

Kagoshima Plaza Hotel Tenmonkan is a great choice for a stay in Kagoshima. Guests will have free perks like WiFi and wired Internet. Fellow travelers like the helpful staff and breakfast.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in available
  • Minimum check-in age - 20
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (JPY 1000 per night)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Bicycle rentals
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Bulk dispenser for toiletries
  • Energy-saving features in guestrooms
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Bed sheets fee: JPY 0 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1000 per person (approximately)

Parking

  • Covered self parking costs JPY 1000 per night
  • Extended parking is available for an extra charge
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Kagoshima Plaza Hotel Tenmonkan
Kagoshima Plaza Tenmonkan
Plaza Hotel Tenmonkan
Plaza Tenmonkan
Tenmonkan
Hotel Tenmonkan
Kagoshima Plaza Tenmonkan
Kagoshima Plaza Hotel Tenmonkan Hotel
Kagoshima Plaza Hotel Tenmonkan Kagoshima
Kagoshima Plaza Hotel Tenmonkan Hotel Kagoshima

Frequently asked questions

Does Kagoshima Plaza Hotel Tenmonkan offer free cancellation for a full refund?
Yes, Kagoshima Plaza Hotel Tenmonkan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kagoshima Plaza Hotel Tenmonkan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kagoshima Plaza Hotel Tenmonkan?
Sorry, pets aren't allowed.
Is parking offered on site at Kagoshima Plaza Hotel Tenmonkan?
Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
What are the check-in and check-out times at Kagoshima Plaza Hotel Tenmonkan?
You can check in from 3:00 PM - midnight. Check-out time is 10 AM. Express check-in and contactless check-out are available.
What is there to do at Kagoshima Plaza Hotel Tenmonkan and nearby?
Have fun during the warmer months with activities such as cycling. Kagoshima Plaza Hotel Tenmonkan also has a garden.
Are there restaurants at or near Kagoshima Plaza Hotel Tenmonkan?
Yes, there's an onsite restaurant. Nearby restaurants include Maruichi (4-min walk), Yamouchi Nojo (4-min walk), and Yoshinoya (4-min walk).
Does Kagoshima Plaza Hotel Tenmonkan have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Kagoshima Plaza Hotel Tenmonkan like?
Kagoshima Plaza Hotel Tenmonkan is in the heart of Kagoshima, a short 13-minute walk from Kagoshima City Museum of Art and 17 minutes' walk from Amu Plaza Kagoshima. Travelers say this hotel is in a good location.

Reviews

8,4

Very good

8,4/10

Cleanliness

8,3/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

10/10 Exceptional

BAGHERI, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kawano, 1-night trip
Verified Expedia guest review

8/10 Very good

As expected, good value
Good value. Service was good. At reception corrected my mistakes at booking, finding a cheaper alternative to my benefit for the upgrade I needed. Location is in middle of night life district but room was quiet.
JOHANNES, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Japanese Only Should Be Their Slogan
Check in was relatively smooth. I carried several bags from the car in front of front desk person who didn't assist. Hotel was okay except for one major incident. The front desk employees were nasty and cranky anytime I interacted. Almost like they didn't want to assist me, except for one lady who spoke English well. I think it was Ms.T. The lady working on the buffet was extremely nice. The hotel itself is located in the heart of the drinking area of town. I was on the 7TH floor and could hear drunken partiers and noisy singing late into the night. There was huge step from the room up into the bathroom. It was sorta dangerous. Room was tiny. I have travelled to MANY countries. I encountered a first at this place. I totally get it that Japan doesn't have a lot of foreign visitors to the far out regions. I am a permanent resident here so understand the language well and understand the looks folks give when being racist. I came back to the hotel on the second night of my two night stay and the guy behind the front desk had that, what is a foreigner doing here look! He then opened the covid safety curtain to question my presence there and another person on the front desk told him, he is a guest here. It really disappointed me and I was considering checking out right then and there. Hotels.com handled it extremely well and I have total faith in them. I work in hotels in Japan and know this isn't normal to question a paying guest who returns to his room. Will never go back.
Jay, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Value
The hotel is surrounded by bars and places to get "services". We didn't mind but I don't suggest bringing kids on this side of town lol. The location was pretty good, easy walk to the port to get to the volcano. The hotel staff was super nice and they did a great job keeping our room clean. We didn't get the all you can eat for breakfast because the covid-19 made it dangerous however we got bentos. I'll be honest the bentos wasn't that great and is basically the same thing every time. We were there for 7 days.The really cool thing is all the free soap samples and bath salt, they also had a place where you can choose the type of pillow you want. I don't know if it will be free forever but man it was really nice to choose from 7 different types of pillows. They also had some great deals on gifts you can bring back home.
Eva, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kwok- Keung, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Overall is fine, good location but hotel a little bit old
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
The first floor was amazing as they provided lots of amenities. Will definitely come back if we have a chance!
2-night trip
Verified Hotels.com guest review

8/10 Very good

SIMSON TZE FUNG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Narath, 1-night trip
Verified Hotels.com guest review