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All properties in George Town, Penang, Malaysia
Aparthotel

Luxfort 118 Service Suites

George Town aparthotel with indoor pool, connected to a shopping center

  • Free WiFi and free parking
From
ZAR 593

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Rooftop Pool
  • Three-Bedroom Suite - Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 28.
1 / 28Indoor Pool
118, Island Plaza, Jalan Tanjong Tokong, George Town, 10470, Penang, Malaysia
8,6.Fabulous.
  • It's a nice and well-equipped property. Though exterior it kind of look like and seasoned…

    Jun 20, 2020

  • Great service at check in Apartment and pool very clean Great location Bus to most parts…

    Dec 22, 2019

See all 18 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Kitchenette
    • Air Conditioning

    Property highlights

    Main amenities

    • 30 apartments
    • Weekly housekeeping
    • Restaurant
    • Indoor pool
    • Airport shuttle
    • Air conditioning

    Feel at home

    • Free cribs/infant beds
    • Kitchenette
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Full-sized refrigerator/freezer

    What’s around

    • In Tanjung Bungah
    • Ibox Museum of Glass Penang - 11 min walk
    • Straits Quay Mall - 19 min walk
    • Gurney Plaza - 21 min walk
    • Penang Avatar Secret Garden - 23 min walk
    • Gurney Paragon - 25 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • King Suite
    • King Suite with Sea View
    • Family Suite
    • Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)
    • Three-Bedroom Suite
    • Two-Bedroom Suite

    What’s around

    Landmarks

    • In Tanjung Bungah
    • Ibox Museum of Glass Penang - 11 min walk
    • Straits Quay Mall - 19 min walk
    • Gurney Plaza - 21 min walk
    • Penang Avatar Secret Garden - 23 min walk
    • Gurney Paragon - 25 min walk
    • One-stop Midlands Park Centre - 28 min walk
    • Penang Adventist Hospital - 31 min walk
    • Wat Chaiya Mangkalaram - 31 min walk
    • Dhammikarama Burmese Buddhist Temple - 32 min walk
    • Wat Chayamangkalaram - 32 min walk

    Getting around

    • Penang Intl. Airport (PEN) - 33 min drive
    • Penang Sentral - 36 min drive
    • Sungai Petani Station - 48 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    118, Island Plaza, Jalan Tanjong Tokong, George Town, 10470, Penang, Malaysia

    At a glance

    Size

    • 30 apartments
    • Arranged over 12 floors

    Arriving/leaving

    • Check-in time 2 PM-9:00 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 9:30 AM - 9:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    The manager

    Speaks: Chinese, English, Indonesian, Malay

    At the aparthotel

    Food and drink

    • 3 coffee shops/cafés
    • Restaurant

    Things to do

    • Indoor pool
    • Pool sun loungers
    • Use of nearby fitness center (discount)
    • Spa tub
    • Fitness classes on site
    • Pilates classes on site

    Services

    • Front desk (limited hours)
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2013
    • Elevator
    • ATM/banking
    • Designated smoking areas

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Visual alarms in hallways
    • Sign language-capable staff
    • Handrails in hallways
    • Handrails in stairways
    • Wheelchairs available on site
    • Visual fire alarm
    • Doorbell/telephone notification
    • Wheelchair-width doorways

    Languages Spoken

    • Chinese
    • English
    • Indonesian
    • Malay

    In the apartment

    Home comforts

    • Air conditioning
    • Iron/ironing board
    • Washer/dryer

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually furnished
    • Separate dining area
    • Number of living rooms
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Full-sized refrigerator/freezer
    • Microwave
    • Kitchenette
    • Stovetop
    • Cookware, dishware, and utensils
    • Free bottled water

    More

    • Weekly housekeeping provided
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Dining

    Edo Ichi - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Airport shuttle service is offered for an extra charge of MYR 80 per vehicle (one-way)
    • Futon beds are available for MYR 30 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash.

    Also known as

    • 118 Luxfort
    • Service Suites
    • Luxfort 118 Service Suites Penang/Tanjung Tokong
    • Luxfort 118 Service Suites Apartment George Town
    • Luxfort 118 Service Suites George Town
    • Luxfort 118 Service Suites Ge
    • 118 Service
    • Luxfort 118 Service Suites Aparthotel
    • Luxfort 118 Service Suites George Town
    • Luxfort 118 Service Suites Aparthotel George Town
    • Luxfort
    • Luxfort 118
    • Luxfort 118 Service Suites
    • Luxfort 118 Service Suites Apartment
    • Luxfort 118 Service Suites Apartment Penang
    • Luxfort 118 Service Suites Penang
    • Service 118

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Luxfort 118 Service Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - 9:00 PM. Check-out time is noon. Express check-in and check-out are available.
    • Yes, Edo Ichi offers Japanese cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Sushi Zento (3-min walk), No Eyed Deer Restaurant (4-min walk), and Let's Meat (2.1 mi).
    • Yes, an airport shuttle is available. The charge is MYR 80 per vehicle one-way.
    • Onsite recreation at Luxfort 118 Service Suites includes aerobics and Pilates. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool.
    8,6.Fabulous.
    • 10,0.Exceptional

      have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.

      3 night family trip, Nov 30, 2019

      Verified Expedia guest review

    • 8,0.Very good

      everything was okay :) clean friendly people, good swimming pool....

      4 night business trip, Jun 24, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.

      Jenny, 2 night family trip, Jun 22, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Good location.Amenities were good. Reception was helpful and friendly

      Rob, 17 night family trip, Jun 6, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Good

      Reception is really helpful & room is clean & comfortable.

      Chi Che, 3 night business trip, Dec 11, 2018

      Verified Hotels.com guest review

    • 6,0.Good

      泳池很冷,但這樣便宜,不要苛責了。員工好好啊!

      酒店的管理其實非常好,負責的職員或經理均能及時回應問題,而且房間打掃得十分清潔,一塵不染,論整潔,很是令人滿意。而且,我們事前還要求了供應電飯煲,酒店職員也預先為我們準備。酒店最強的是下面就有個超級市場,想體驗婚前生活的小兩口子外出旅行,可以天天往超市買菜回家,然後躲在酒店房間自煮自吃。體驗一下新婚時候,兩口子彈盡糧絕,家徒四壁的甜蜜生活,因為這酒店的裝修真的很BASIC。不過,以這樣的價錢,還要求甚麼? 失分之處在於: 房間的設計很平淡,家具簡單,若多住幾天,會覺得很孤清。另外,房間的佈局因為大廈本身的圖則設計古怪而顯得奇詭。除了睡房方正,起居室和飯廳都奇形怪狀,長住不是辦法。 酒店(或曰這個樓盤)的住客泳池十分陰冷,想下水游泳,總是冰凍得離奇,游不了半小時就要上岸。太冷了。 酒店是位處民居大廈,所在位置下面有商場,但店舖不多,食肆你住三天就全部吃完。走路去附近街區的店面吃吧?檳城白天的太陽猛烈,望一眼已不想走。所以,要住這裏,最好還是租車,或者出門就召Grab Car。

      Wai Chung Chris, 4 night family trip, Feb 12, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      方便社區,有超市,食店,有停車,會再次入住

      3 night family trip, Jan 19, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      菩通

      jenching, 2 night trip, Jan 13, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      チェックアウトの1日前の日、一日中 ホテルカウンターがクローズしてました。こんなこと普通はありえない事だと思うけどどうなんでしょうか?

      24 night trip, Jan 12, 2020

      Verified Expedia guest review

    • 8,0.Very good

      ペナンの 生活体験

      洗濯機や乾燥機迄揃っていてうれしかった。

      MASANORI, 7 night family trip, Sep 4, 2019

      Verified Hotels.com guest review

    See all 18 reviews