Destination
Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Villas H2O

Art Deco hotel in Tulum City Center with spa and outdoor pool

  • Free full breakfast, free WiFi, and free parking

Image gallery

  • Sports Facility
  • Sports Facility
  • Pool
  • Outdoor Pool
  • Sports Facility
Sports Facility. Image 1 of 121.
1 / 121Sports Facility
Calle Chichen Itza, Mz 24, Lt 001, Tulum, 77780, QROO, Mexico
9,2.Superb.
  • I loved the property. It was very private and welcoming. The staff was amazing. The…

    Apr 22, 2021

  • Great location. Very peaceful and tranquil villa. The staff was very friendly and…

    Mar 17, 2021

See all 104 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Airport shuttle
  • In-room childcare

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace

What’s around

  • In Tulum City Center
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Gran Cenote - 3.6 mi / 5.9 km
  • Tulum Monkey Sanctuary - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, 1 King Bed (Upper floor)
  • Triple Room, Multiple Beds, Ground Floor
  • Double Room, 2 Double Beds
  • Penthouse Apartment 2 queen beds and 1 futon bed
  • Penthouse Apartment 1 King size bed and 1 Futon bed
  • Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor
  • Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Garden View

Location

Calle Chichen Itza, Mz 24, Lt 001, Tulum, 77780, QROO, Mexico
  • In Tulum City Center
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Gran Cenote - 3.6 mi / 5.9 km

What’s around

Landmarks

  • In Tulum City Center
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Gran Cenote - 3.6 mi / 5.9 km
  • Tulum Monkey Sanctuary - 5.2 mi / 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 106 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time ends at anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free full breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2008
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Small print

Also known as

  • Villas H2O
  • Villas H2O Tulum
  • Villas H2O Hotel Tulum
  • Villas H2O Hotel
  • Villas H2O Hotel Tulum
  • Villas H2O Tulum
  • Villas H2O Hotel

Optional extras

Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Villas H2O does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • Check-in ends–anytime. Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include El Camello Jr (5-min walk), Los Aguachiles Tulum (6-min walk), and La Barracuda (10-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Villas H2O also has a garden.
9,2.Superb.
  • 10,0.Exceptional

    This is the second time we

    Anita, 1 night trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Little paradise at the end of the town. The Pool is excellent and the staff very nice and helpful. You must see to understand. I highly recommend this place. More for your money.

    Ricardo, 2 night family trip, Nov 24, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    My family and i had a great time at Villa H2O. Great location, the pool was amazing and the breakfast was good. Mariana from the front desk was really nice and helpful, thank you for everything!!! We will love to come back!

    Cándida, 4 night family trip, Nov 8, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The property was in a great location to the beach area by car ..taxi 200 pesos going there during the day after 10 p.m. it goes up to 400 pesos. The staff was excellent breakfast was good every morning if you're a meat person though no meat is served during the breakfast but the omelets are fantastic the pool was great and beautiful we rented the penthouse which was worth it to have the full kitchen

    Tmac1019, 3 night trip with friends, Oct 21, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Calm area close to Tulum town & great service

    Israel who was greeting us was friendly and very service minded. He upgraded us to a nicer More spacious room than we had expected that suited us and our needs better and he was very generous giving us extra time before checkout so we could get the most of out last day in Tulum. Unusually good service. Nice and calm area with bright and clean rooms, still very close to Tulum town. You could walk to town in 10-15 minutes but a bike or a car if preferable. Felt very relaxed here and wish we could’ve stayed longer.

    Sigrid, 2 night trip, Oct 12, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    I like this hotel. Rooms were very clean. The pool wasn’t ready but they got it ready for us and refunded some money because it took 2 days. Isreal, the manager went above and beyond to accommodate us. He is the absolute best. Breakfast cooked every morning by Raquel was absolutely delicious and healthy. All of the staff was wonderful. This hotel is a little away from town but you can get a taxi. Fortunately there are two great restaurants down the block, a gas station and convenience store around the corner.

    Trinette, 5 night trip with friends, Sep 13, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing stay! The staff (shoutout to Israel) was more than accommodating and very helpful throughout my stay there. Would definitely stay here again.

    Kerissa, 6 night trip, Sep 4, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Overall the experience was good. The only negative is that the receptionist is not always onsite but available via whatsapp.. also there is no room service so getting food delivered is a bit of a hassle if u don’t speak the language. But overall wonderful staff and beautiful experience

    Heather, 4 night family trip, Aug 13, 2020

    Verified Expedia guest review

  • 2,0.Poor

    Awful service by the Hotel and Hotels.com.

    I made reservation at this location and upon arrival the property manager had no clue about the reservation. The property was closed. I was never notified of it until I arrived. Hotels.com customer service was awful as well. They did not help me. The would hang up on me and I ended up speaking with four customer service reps. repeating myself. The entire experience was awful.

    Chris, 1 night family trip, Jul 5, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Property was very nice and well maintained. Staff was super friendly and helpful. Breakfast was very good. The only thing that I would change is our room (penthouse) didnt have a tv.

    7 night romance trip, Jan 28, 2020

    Verified Expedia guest review

See all 104 reviews