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Holiday Inn Club Vacations Grand Residences by IHG

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Grand Residences Riviera Cancún All Inclusive, a luxury beachfront escape, offers the perfect setting to unwind with 2 poolside bars and a swim-up bar. Relax in style on the white sand beach or rejuvenate at the spa with treatments like hot stone massage and aromatherapy. Guests rave about this haven's helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
The current price is R5 069
R6 200 total
includes taxes & fees
25 Aug - 26 Aug

Why we love this property

Beach bliss
This hotel boasts a white sand beach with loungers and umbrellas. Beach towels are provided for relaxation at the waterfront restaurant or bar.
Business by the beach
Tackle work in the beachfront business centre with computer stations, then indulge in spa services. Poolside bars and massage options await after meetings.
Spa escape by the water
Spa treatment rooms offer aromatherapy and hot stone massages at this waterfront hotel. Unwind in the indoor hot tub after a garden stroll.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom

  • Resort view
  • 167 sq m
  • 1 bedroom
  • Sleeps 5
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Beachfront

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of the ocean.

Signature Suite, 1 Bedroom, Beachfront

  • Beach view
  • 167 sq m
  • 1 bedroom
  • Sleeps 5
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms

  • Resort view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Beachfront

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Signature Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Private Pool

A pool area with a hot tub, lounge chairs, and a pergola.

Signature Suite, 2 Bedrooms, Private Pool

  • Resort view
  • 347 sq m
  • 2 bedrooms
  • Sleeps 8
  • Free WiFi

View all photos for Signature Suite, 2 Double Beds (Junior)

A hotel room with two beds, a ceiling fan, artwork on the walls, a television, and a dresser.

Signature Suite, 2 Double Beds (Junior)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Beachfront (Junior)

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Junior Suite, Multiple Beds, Beachfront (Junior)

  • Beach view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Signature Suite, Multiple Beds, Accessible (Junior)

Premium bedding, minibar, in-room safe, desk

Signature Suite, Multiple Beds, Accessible (Junior)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Signature Suite, Multiple Beds (Junior)

A hotel room with a bed, a sofa, a desk with a chair, a television, and a ceiling fan.

Signature Suite, Multiple Beds (Junior)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Premium Suite

Premium bedding, minibar, in-room safe, desk

Premium Suite

  • Resort view
  • 167 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Suite

A hotel room with a bed, a sofa, a desk with a chair, a television, and a ceiling fan.

Standard Suite

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Private Pool

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom, Private Pool

  • Resort view
  • 167 sq m
  • Sleeps 5
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms, Beachfront

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Signature Suite, 3 Bedrooms, Beachfront

  • Beach view
  • 281 sq m
  • Sleeps 12
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms, Private Pool

Premium bedding, minibar, in-room safe, desk

Signature Suite, 3 Bedrooms, Private Pool

  • Resort view
  • 404 sq m
  • Sleeps 12
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 3 Bedrooms

  • Resort view
  • 281 sq m
  • Sleeps 12
  • Free WiFi

Room

  • Sleeps 8
  • Free WiFi

View all photos for Junior Signature Suite 2 Double

Premium bedding, minibar, in-room safe, desk

Junior Signature Suite 2 Double

  • 59 sq m
  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 5
  • Free WiFi

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About the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 3.9 km
  • Puerto Morelos Town Square - 8 min drive - 4.6 km
  • Ojo de Agua Beach - 8 min drive - 4.6 km
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 4.6 km
  • San Jose Catholic Parish - 8 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 21.9 miles/35.3 km
  • Free airport shuttle

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪Trattoria D'Gulio - ‬19 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Kobo - ‬18 min walk

About this property

Holiday Inn Club Vacations Grand Residences by IHG

  • At Holiday Inn Club Vacations Grand Residences by IHG, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from Puerto Morelos Town Square. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. El Faro Grill, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • All-inclusive room rates at Holiday Inn Club Vacations Grand Residences by IHG are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
    • Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
    • This property offers airport shuttle pickup service from Cancun International Airport only.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Limited self- and valet parking on-site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1507 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • 2 outdoor pickleball courts
  • Hot tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 47-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located on the beach. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.

Fees & policies

Refundable deposits

  • Deposit: MXN 3800.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Does Holiday Inn Club Vacations Grand Residences by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Club Vacations Grand Residences by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Club Vacations Grand Residences by IHG?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Holiday Inn Club Vacations Grand Residences by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Club Vacations Grand Residences by IHG?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Holiday Inn Club Vacations Grand Residences by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Club Vacations Grand Residences by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Holiday Inn Club Vacations Grand Residences by IHG and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Holiday Inn Club Vacations Grand Residences by IHG also has 3 bars, a fitness center, and private indoor hot tubs, as well as an arcade and a garden.

Are there restaurants at or near Holiday Inn Club Vacations Grand Residences by IHG?

Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.

Does Holiday Inn Club Vacations Grand Residences by IHG have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Holiday Inn Club Vacations Grand Residences by IHG have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Holiday Inn Club Vacations Grand Residences by IHG like?

Holiday Inn Club Vacations Grand Residences by IHG is located on the waterfront. Popular attractions include Moon Palace Golf Club, which is 27 minutes away by car.

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Reviews

Holiday Inn Club Vacations Grand Residences by IHG Reviews

9,2

Wonderful

9,8

Cleanliness

9,0

Amenities

9,6

Staff & service

9,6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food with great variety and excellent service. (110 reviews)
  • The pool area was lovely, clean, and well-maintained, with great service and a variety of amenities. (46 reviews)
  • The beach was beautiful, accessible, and well-maintained with great views and amenities. (51 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Recreation
Concierge
Trip
Drinks

Reviews

Verified review

10/10 Exceptional

This was an amazing stay! The staff were always so kind. At times dining took longer than we were accustomed to, but it made us slow down which is great! Spa was fantastic. Food was amazing!
Lindsey, 6-night trip
Verified review

10/10 Exceptional

This place was amazing!! The staff was very friendly & available when you needed anything.
Jessica, 6-night trip
Verified review

10/10 Exceptional

The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend.
Margaret, 7-night trip
Verified review

8/10 Very good

Overall very nice place. It’s quiet which is what we were looking for, The room was outstanding very clean, Great variety of food any time of day (highlight was the omelette station at breakfast!) Good for kids. Beach was very nice they are consistent at cleaning seaweed and it’s only a little bit rocky when you go in.
Adam, 7-night trip
Verified review

10/10 Exceptional

Very nice resort, clean room, food is delicious!
Zheqing, 5-night trip
Verified review

10/10 Exceptional

Staff really friendly
Kelly, 4-night trip
Verified review

10/10 Exceptional

Great staff, beautifull resort
patrice, 5-night trip
Verified review

10/10 Exceptional

As always this property does not disappoint. Great food, drinks and weather. This property cleans the beach of any sargassum which is a plus. This was our second stay at this property. Will be back again.
Kimberly Renee, 5-night trip
Verified review

10/10 Exceptional

The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Katherine, 10-night trip
Verified review

10/10 Exceptional

The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury
Melody, 3-night trip
Verified review

10/10 Exceptional

This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Kimby, 4-night trip
Verified review

10/10 Exceptional

Amazing, attentive and kind staff. Spotless, spacious suite, great food, quiet and relaxing area. Amazing trip, will be back.
Theresa, 5-night trip
Verified review

8/10 Very good

The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.
Maria, 4-night trip
Verified review

6/10 Good

Great food and hotel staff. No alternate options however if it pours rain and limited amenities overall. It was nice to have access to a gym and gift shop. Would visit again if resort did a bit more. The 1 restaurant was delicious.
Georgette, 3-night trip
Verified review

10/10 Exceptional

Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Fernando Flores, 5-night trip
Verified review

10/10 Exceptional

Great place for family vacation.
Arif, 5-night trip
Verified review

10/10 Exceptional

We had a wonderful stay! The staff were extremely friendly and anticipated our every need, as well as that of the other guests. The room was phenomenal, and the facilities were modern and newly furnished. The food was excellent.
Patric, 1-night trip
Verified review

10/10 Exceptional

Customer service, great food, clean spacious rooms
Igor, 6-night trip
Verified review

10/10 Exceptional

Terrific stay. The staff is numerous and welcoming, ready to help you with anything you need. Just decline the timeshare presentation offer and not your stay. Excellent food, perfect facilities....we couldn't even hear the construction next door. Will stay here next year.
David, 5-night trip
Verified review

10/10 Exceptional

Room was spacious and quiet, nice view, superb service.
Diane Phuong, 3-night trip
Verified review

10/10 Exceptional

We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Mark Stanford, 4-night trip
Verified review

10/10 Exceptional

Service was exceptional from start to finish. Our personal concierge, David, went above and beyond to make our stay seamless and enjoyable. The kids club team were outstanding, creating engaging and thoughtfully coordinated activities that our children absolutely loved. The dining experience truly set this resort apart. The variety and quality of food exceeded expectations, and the emphasis on à la carte options was a refreshing change from the typical all-inclusive buffet. Every meal felt elevated and carefully prepared. We loved every moment of our stay and are already looking forward to returning.
Mariane, 5-night trip
Verified review

10/10 Exceptional

Great staff. Extremely friendly and accommodating. The resort is kept spotless. Beautiful area.
Wayne, 5-night trip
Verified review

10/10 Exceptional

This is a fantastic resort, head and shoulders above the standard Cancun style. Excellent food, classy environments, gorgeous rooms, and an impressive attention to detail in all respects. In a quiet and secluded part of the Riviera (...for now) it offers a calm and welcome alternative to the stereotypical all inclusive getaway. I don't usually travel to all inclusive resorts, but I would certainly consider returning here. Did I mention the excellent food? Overall, amazing value for the price from beginning to end.
Delicious ceviche with an impressive view over the immense swimming pools.
Timothy, 2-night trip
Verified review

10/10 Exceptional

Food was amazing, fantastic service. Loved the quiet feel and great amenities. Rooms were very clean and upscale. Gorgeous view and beach and pool access
Ashley, 4-night trip