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Jacana Gardens Guest Lodge

Photo gallery for Jacana Gardens Guest Lodge

Exterior
Outdoor pool, sun loungers
Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Garden Room | Egyptian cotton sheets, premium bedding, in-room safe

Overview of Jacana Gardens Guest Lodge

Jacana Gardens Guest Lodge

3-star property
Suburban guesthouse in Harare with outdoor pool and bar/lounge

9,6/10 Exceptional

32 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Connecting rooms available
Map
14 Jacana Drive, Borrowdale, Harare

Room options

About this area

Getting around

  • Harare (HRE-Harare Intl.) - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • News Cafe Borrowdale - 5 min drive
  • Sabai Thai - 6 min drive
  • The Jam Tree - 7 min drive
  • Tin Roof - 8 min drive
  • Chang Thai - 9 min drive
Map

About this property

Jacana Gardens Guest Lodge

Jacana Gardens Guest Lodge offers an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff and nice bathrooms.

Languages

Dutch, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 3:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Golfing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Dutch
  • English
  • German

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Also known as

Jacana Gardens
Jacana Gardens Guest
Jacana Gardens Guest Harare
Jacana Gardens Guest Lodge
Jacana Gardens Guest Lodge Harare
Jacana Garns Lodge Harare
Jacana Gardens Guest Harare
Jacana Gardens Guest Lodge Harare
Jacana Gardens Guest Lodge Guesthouse
Jacana Gardens Guest Lodge Guesthouse Harare

Frequently asked questions

Does Jacana Gardens Guest Lodge offer free cancellation for a full refund?
Yes, Jacana Gardens Guest Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jacana Gardens Guest Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jacana Gardens Guest Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Jacana Gardens Guest Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Jacana Gardens Guest Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by Jacana Gardens Guest Lodge?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Jacana Gardens Guest Lodge?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Jacana Gardens Guest Lodge and nearby?
Jacana Gardens Guest Lodge has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Jacana Gardens Guest Lodge?
Yes. Nearby restaurants include News Cafe Borrowdale (2.6 mi), Sabai Thai (3.7 mi), and The Jam Tree (4.1 mi).
Does Jacana Gardens Guest Lodge have any outdoor private spaces?
Yes, every room features a patio.

Reviews

9,6

Exceptional

9,7/10

Cleanliness

9,9/10

Staff & service

10,0/10

Amenities

9,6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Very homey and comfortable
If you are in Harare area and you want a comfortable place that makes you feel comfortable and feel safe, i will definitely be back and i recommend this place, the owners are very nice ans welcoming and will do everything to make you feel at home,
This is outside of the room I was in, very nice landscape
For a nice breakfast in the morning outside the room
Just outside the lodge
The landscape
Aron, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ngonidzashe, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

They have a great solar system that keeps lights on and connected to the internet. Important in Zim these days.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Very unique place to stay with very helpful owners - don't hesitate!
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Stayed here from Aug 21 to Aug 26th, 2019.Excellent property. Tranquil and well maintained. Beautiful gardens and art around the property. All rooms have solar and excellent Wifi. I highly recommend this place. Rian is a gracious host. The staff is warm and welcoming. Excellent choices for breakfast as well.
Stan, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

A lovely and peaceful property, beautifully appointed and comfortable rooms with original local art work placed inside and out. Plenty of places to sit and enjoy the garden or inside the delightful living room of the main house. There is strong and uninterrupted WiFi throughout the property, plus a good choice for breakfast. The owners are very welcoming and helpful.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home
Lovely place, riana is a great host. Nice and close to town... A real home away from home. One small suggestion is that prices for goods in the room should include vat as the extra vat charge when checking out will surprise guests and bring some diasspointment at bill time.
Sean, 2-night business trip
Verified Hotels.com guest review