Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Photo gallery for Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

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Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 9:00 AM, free cabanas, pool umbrellas

Overview of Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

4.5 star property
Upscale beach property with free beach shuttle, near Playa Bucerias

7,0/10 Good

327 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Spa tub
For families
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Playa Bucerias - 32 min walk
  • Marina Riviera Nayarit at La Cruz - 10 min drive
  • Nuevo Vallarta Beach - 18 min drive
  • Destiladeras Beach - 16 min drive
  • Splash Water Park Vallarta - 22 min drive
  • Punta De Mita Beach - 16 min drive
  • Nayar Vidanta Golf - 24 min drive
  • Paradise Plaza Shopping Center - 28 min drive
  • El Anclote Beach - 23 min drive
  • Sayulita Beach - 36 min drive
  • Sayulita Farmers Market - 18 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive
  • Free beach shuttle

About this property

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

At Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be just a 5-minute drive from Playa Bucerias. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center and a spa tub. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features of this luxurious property include a rooftop terrace, a poolside bar, and a children's pool. Fellow travelers like the helpful staff and bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (1-device limit)
  • Free WiFi in rooms (1-device limit)

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Free beach shuttle
  • Beach nearby
  • Golf lessons nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (1-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Dining

Restaruant Rodizzio - Onsite restaurant.
Restaurant Raixes - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open select days.
Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 9:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Grand Matlali Hills Spa
Grand Matlali Hills Spa All Inclusive
Grand Matlali Hills Resort Spa Natural Experiences
Grand Matlali Hills Resort Spa Natural Experiences All Inclusive

Frequently asked questions

Overall score and ratings

7,0

Good

8,0/10

Cleanliness

7,4/10

Staff & service

6,0/10

Amenities

7,5/10

Property conditions & facilities

7,6/10

Eco-friendliness

2/10 Poor

I paid $6000.00 for one week in Mexico for this joint. Would never go back as price is definitely not worth it. My girlfriend slipped in room because of a very leaking AC, she suffered hip, arm and wrist injuries. Staff shrugged their shoulders. Front desk, well, I have get better treatment at McDonald’s. Property is one big hill so bring your hiking boots! They do have golf cart transportation but left me stranded 4 times. They actually cool your pool if you have a terrace pool to a point it’s unusable, then phone to ask about heat and they charge you an extra $100 American per night!!!! Food!! Omg! Atrocious!!! The last nights we actually went to the local gas station to buy mr. Noodles as we knew we wouldn’t get sick from that. Also knew it would have more taste. All in all, your a sucker if you go here! PS: they said mini bar in room, we got 2 beers and that is it!!!!
Cameron, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cecilia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice property, I didn’t like that they do not have transportation anywhere, but to the beach. It is 1hr and 15 min far from Vallarta. They could do better at that. Also was unnecessary charged for the beach towel card $50 dollars. I never used the beach towels since I took my own. The towels offered are the beach where old and not very clean, so was glad took my own, so returned my cards and at check out said they didn’t have them and was abused with that extra charge. I am not planning on ever going back there for that reason and the transportation problem.
Eva, 4-night family trip
Verified Expedia guest review

8/10 Very good

great place to stay
Patrick, 2-night romance trip
Verified Expedia guest review

6/10 Good

Not what I expected. Nothing near by. Food options are EXTREMELY limited. Food hours are limited and drinks are very limited . I feel like I booked a trip to walk around a large resort to not have food I like and nothing to experience around me. When I was going to check out is when the front desk asked me if I needed help planning any adventures. Very disappointed .
Brittney, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful property we stayed there 4 years ago and it was amazing. The only difference this time was that there wasn't a large selection of choices of food to pick from.
Estella L, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The views were spectacular and the service excellent.
Tim W, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Grand Matlali is an absolutely beautiful resort! The staff were incredible and made our stay even better than advertised. The restaurant was very good, specializing in a different dinner theme each evening. I highly recommend this resort.
Shane Lenard, 7-night family trip
Verified Expedia guest review

8/10 Very good

This is a beautiful property and the staff is amazing. Just do not expect if you are all inclusive to have a bar in your room or beers, pops and water brought to you even if you ask. Also the food is mediocre at best. No buffet just 3 options for dinners but the views are amazing. The beach bar and food is the best by far. Definitely get a villa with the private pool you will not hate it at all.
Shannon, 8-night romance trip
Verified Orbitz guest review

6/10 Good

Francisco, 6-night trip
Verified Expedia guest review