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All properties in Makati, National Capital Region, Philippines

The Charter House

Hotel with outdoor pool, near Greenbelt Shopping Mall

  • Free WiFi
From
ZAR 947

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • The Charter House
  • The Charter House
  • Rooftop Pool
  • Rooftop Pool
  • The Charter House
The Charter House. Image 1 of 63.
1 / 63The Charter House
114 Legazpi Street, Legazpi Village, Makati, 1229, Manila, Philippines
8,4.Very good.
  • Strategic place, many food options, near mall, clean..with resto..food a little bit…

    May 27, 2021

  • staff was more than attentive and helpful stayed for 1 week to recover from major surgery

    Apr 22, 2021

See all 179 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Safe
Walkable
Convenient
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Legazpi Village
  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 7 min walk
  • Ayala Museum - 4 min walk
  • Asian Institute of Management - 5 min walk
  • Makati Stock Exchange - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Premier Room (Greenbelt Mall View)
  • Family Room (Greenbelt Mall View)
  • VIP Room

Location

114 Legazpi Street, Legazpi Village, Makati, 1229, Manila, Philippines
  • In Legazpi Village
  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 7 min walk

What’s around

Landmarks

  • In Legazpi Village
  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 7 min walk
  • Ayala Museum - 4 min walk
  • Asian Institute of Management - 5 min walk
  • Makati Stock Exchange - 6 min walk

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 23 min drive
  • Manila Pasay Road Station - 17 min walk
  • Manila Buenidia Station - 25 min walk
  • Manila EDSA Station - 30 min walk
  • Ayala Center Station - 13 min walk
  • Ayala Station - 13 min walk
  • Magallanes Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Terrace

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Small print

Also known as

  • Charter House Hotel
  • Charter House Hotel Makati
  • Charter House Makati
  • Charter House Makati, Metro Manila
  • The Charter House Hotel
  • The Charter House Makati
  • The Charter House Hotel Makati

Optional extras

Breakfast costs between PHP 200 and PHP 500 per person (approximately)

Airport shuttle service is offered for an extra charge of PHP 1100 per vehicle (one-way, Maximum occupancy 2)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: PHP 1000

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Charter House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Charter House.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, The Capiz Coffee Shop offers local and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Cafe Havana (3-min walk), Simply Thai (3-min walk), and Bizu Patisserie and Cafe (3-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 1100 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Resorts World Manila (14-min drive) are both nearby.
  • The Charter House has an outdoor pool.
8,4.Very good.
  • 4,0.Fair

    Very poor wifi and cable TV

    Wifi was so unstable we could barely use it. Cable TV sometimes gets pixelated or even stops in the middle of a movie and many channels are not working. Being in quarantine for 6 days, these facilities are of topmost importance when you are not allowed to leave the room.

    Virgilio, 6 night trip, Mar 10, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Nice but bad management.

    As with most Filipino places, the staff is nice and do their best but as I believe, management is terrible and so as the staff tries, they make a lot of mistakes. Watch for over charges from the restaurant which was hard for them to solve since the front desk menu had different prices from the menu in the room. As with most PH business, management is not good.

    Howard, 7 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The property is very close to shopping malls and restaurants, it's just accross the street and some of the frony desk staff are not accommodating. The security guards and awesome. The property is very old, AC is noisy and there was not even a hot shower during my first day. Beds are okay. I didn't see something special or unique about the property.

    1 night family trip, Dec 18, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The property was very convenient. Clean room. Staff was helpful. The disappointing part was the meal. They forgot to bring the meal to the room and it happened twice. They should be mindful for the quarantine situation that their guest cannot come out to get their own food.

    Bams, 2 night trip, Aug 30, 2020

    Verified Expedia guest review

  • 4,0.Fair

    The internet was very poor. That was the only problem I had in the hotel.

    L.S., 2 night family trip, Aug 21, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    I stayed for almost 1 week on this property, During the waiting period of my Covid19 test result, and quarantine -certificates, please be patiently waiting for the results, Thumbs up,to all essentials workers during this pandemic, Regards to the front desk, Security guard,room attendant, Very professional workers, Well trained and Friendly, they accommodate my needs, My room is too spacious, Clean, craving food?restaurant is inside the property, you don’t need to go outside, 7eleven, malls is within the area, everything you need is there. Thank you 😊 for helping me, I will surely to book again on my next visit in makati. I will highly recommend this hotel. Godbless. And keep safe..

    RemediosCubacub, 2 night family trip, Jul 27, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent customer service from staff, from front desk, to bellboys and housekeeping, to doorman. Good breakfast food too, and inexpensive.

    Juan, 3 night trip, Feb 29, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The Charter House has an excellent location immediately across from the Greenbelt restaurant and shopping complex. The hotel is modest regarding rooms, but clean, very good service by staff, and economical cost. It's a great choice for a visit to Makiti.

    Tom, 1 night trip, Feb 28, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice and clean

    Gary, 1 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Location is what I like most. Minor issue I have is the inconsistent supply of hot water in the building.

    Bernie, 11 night family trip, Feb 10, 2020

    Verified Expedia guest review

See all 179 reviews