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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Casa De Las Flores

3-star3 stars
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Value
Best value for money
Service
Fantastic service
WiFi
Complaints about WiFi

Hotel Casa De Las Flores

from ZAR 493
  • Classic Room
  • Double Room
  • Standard Room

What’s around Hotel Casa De Las Flores

Landmarks

  • In Downtown
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 15 min walk
  • Grand Coral Golf Riviera Maya - 3.7 mi / 6 km
  • Xplor Theme Park - 5.9 mi / 9.5 km
  • Xcaret Eco Theme Park - 6.7 mi / 10.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 PM
  • Check-out time is noon
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Golf lessons available nearby
  • Golfing nearby
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 2
  • Year Built - 100
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Shower only
  • Hair dryer
Be entertained
  • 40-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Casa De Las Flores’s small print

Also known as

  • Casa Las Flores
  • Hotel Casa De Las Flores Hotel
  • Hotel Casa De Las Flores Playa del Carmen
  • Hotel Casa De Las Flores Hotel Playa del Carmen
  • Casa Las Flores Playa del Carmen
  • Hotel Casa Las Flores
  • Hotel Casa Las Flores Playa del Carmen
  • Casa De Las Flores Hotel
  • Hotel Casa De Las Flores Playa Del Carmen Riviera Maya

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Optional extras

    Continental breakfast is offered for an extra charge of MXN 80 for adults and MXN 80 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Casa De Las Flores

    • Does Hotel Casa De Las Flores offer free cancellation for a full refund?
      Yes, Hotel Casa De Las Flores does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hotel Casa De Las Flores?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Hotel Casa De Las Flores?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Casa De Las Flores?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hotel Casa De Las Flores?
      You can check in from 3:00 PM to 5:00 PM. Check-out time is noon.
    • What is there to do near Hotel Casa De Las Flores?
      Recommended spots to visit include Quinta Avenida (4-min walk) and Playa del Carmen Main Beach (6-min walk), along with Playa del Carmen Maritime Terminal (9-min walk) and Mamitas Beach Club (0.8 mi).

    Recent reviews

    Good 7,8 From 305 reviews

    Very good 8,0
    A very cute family run hotel. Freshly painted with gorgeous colors. Nice small pool. Nice courtyard with plenty of trees. Great location for walking around town. Very friendly and helpful staff. Breakfast was advertised as being included in the price but there was no breakfast, just coffee and a small slice of cake.
    Bruce, us6 night trip
    Very good 8,0
    2nd times a charm
    You can't beat the price and location! It is clean, quiet and beautiful. The beds are firm and the pillows could be a little softer! The staff speaks English, but not fluently. Breakfast is included, but is minimal and we weren't offered the daily water as indicated on the site. It appears they could be under new management as there was workers there in a few rooms, but they were extremely good about not working in the evenings and early mornings when guests were about. This was our second stay at this hotel and we will be back.
    John, us7 night trip
    Exceptional 10,0
    A great stay.
    The service was great, I couldn't have asked for a better service from the stuff, they gave 110%. My respect to the stuff.
    jaime, us6 night family trip
    Exceptional 10,0
    Close to night life
    The hotel is just 3 blocks away from the night life. It makes it ideal for a family vacation. Close enough, but not too loud. The only problem was with limited parking in front of the hotel - just four cars, but there were spots on the block available.
    Dmitry, us1 night family trip
    Good 6,0
    Decent but maintenance issues.
    Decent place but had some maintenance problems with the room (door wouldn't open!) which the helpful staff immediately addressed. Breakfast not included but one morning's given complimentary by staff at check in. Pool didn't look very clean so didn't use.
    us1 night romance trip
    Poor 2,0
    Don't stay here! Filthy!
    The room was filthy. There was a sewer smell coming from the bathroom. Black mold in the shower. the entire bathroom floor got wet when we took a shower because of the shabby shower curtains. The toilet did not flush properly. The ceiling fan blades were full of thick dust, we noticed this when we turned on the fan as it flew all over the room. The beds were in bad condition...tears in the box spring. The people running this hotel need to teach their staff how to clean properly..the room smelled like dirty mop water. We had booked for 3 nights and ended up checking out after the first night. We didnt even want to brush our teeth in this place, it was so disgusting.
    Viviane, us3 night romance trip
    Exceptional 10,0
    awe loved it, it was very quaint.
    rick, ca2 night romance trip
    Very good 8,0
    Four blocks from the beach
    This was our second time staying at this hotel and our experience was great. The staff is always super friendly and the location is perfect.
    Diego, us6 night family trip
    Very good 8,0
    Service was great. WiFi signal was bad.
    Louis, us3 night business trip
    Exceptional 10,0
    Great place, nice pool, clean place
    I am a solo raeler that usually stays on hostel so a simple cute hotel like this was a treat for me. This is not a 5 star luxury hotel but if you are looking for a clean nice place with a nice pool and in a good location this is the place.
    Amit, il3 night trip

    Hotel Casa De Las Flores

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