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1 room, 2 adults

Carlton City Hotel Singapore (SG Clean)

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
1 Gopeng Street, Singapore, 078862, Singapore

Luxury hotel with outdoor pool, near Maxwell Food Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

The government of SG has mandated which hotels can accept leisure bookings Find out more

  • It would be good if the hotel can inform the guest that the breakfast area is closed for…Mar 29, 2020
  • The hotel is very nice. Staff are very friendly and helpful. The room was very modern…Mar 2, 2020

Carlton City Hotel Singapore (SG Clean)

  • Deluxe Room
  • Executive Room
  • Club Room
  • Deluxe Single Room
  • Executive Single Room
  • Club Single Room
  • Deluxe Triple Room

What’s around Carlton City Hotel Singapore (SG Clean)

Landmarks

  • In Chinatown
  • Singapore Flyer - 41 min walk
  • Chinatown Heritage Center - 13 min walk
  • Boat Quay - 20 min walk
  • Merlion Park - 22 min walk
  • Esplanade Theatres - 28 min walk
  • Maxwell Food Centre - 7 min walk

Getting around

  • Changi Airport (SIN) - 26 min drive
  • Singapore (XSP-Seletar) - 34 min drive
  • Senai International Airport (JHB) - 66 min drive
  • JB Sentral - 51 min drive
  • Tanjong Pagar Station - 4 min walk
  • Outram Park Station - 13 min walk
  • Chinatown Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 386 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Plate - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Tuxedo - Onsite café. Open daily.

The Trading Floor - Onsite café. Open daily.

Graffiti Sky Bar - Onsite bar. Open daily.

Carlton City Hotel Singapore (SG Clean)’s small print

Also known as

  • Carlton City
  • Carlton City Hotel Singapore
  • Carlton City Hotel Singapore (SG Clean) Hotel
  • Carlton City Hotel Singapore (SG Clean) Singapore
  • Carlton City Hotel Singapore (SG Clean) Hotel Singapore
  • Carlton City Hotel
  • Carlton City Hotel Singapore
  • Carlton City Singapore
  • Carlton Hotel Singapore City
  • Carlton Singapore City

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 10:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: SGD 50.00 per day

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of SGD 29 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Carlton City Hotel Singapore (SG Clean)

  • Does Carlton City Hotel Singapore (SG Clean) offer free cancellation for a full refund?
    Yes, Carlton City Hotel Singapore (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Carlton City Hotel Singapore (SG Clean) currently open?
    This property is closed from February 18 2020 to May 14 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Carlton City Hotel Singapore (SG Clean)?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Carlton City Hotel Singapore (SG Clean)?
    Yes, there's free self parking.
  • Is there a pool at Carlton City Hotel Singapore (SG Clean)?
    Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
  • Are pets allowed at Carlton City Hotel Singapore (SG Clean)?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Carlton City Hotel Singapore (SG Clean)?
    You can check in from 2:00 PM - 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Carlton City Hotel Singapore (SG Clean)?
    Yes, Plate offers pool views. Nearby restaurants include Whole Earth (3-min walk), Fleur De Sel Le Restaurant (3-min walk), and Chef's Table by Chef Stephan Zoisl (3-min walk).
  • Is there an onsite casino at Carlton City Hotel Singapore (SG Clean)?
    No, this hotel doesn't have a casino, but Resort World Sentosa Casino (7-min drive) and Marina Bay Sands Casino (9-min drive) are both nearby.
  • What is there to do at Carlton City Hotel Singapore (SG Clean) and nearby?
    Carlton City Hotel Singapore (SG Clean) has an outdoor pool and a 24-hour fitness center.

Recent reviews

Fabulous 8,8 From 616 reviews

Good 6,0
Not as good as before
We booked 2 rooms and stayed 4D 3N there in total. The hotel's condition looks ok at first. However, the room cleanness and front desk staff service would need to improve. A bunch of insects (not alive) found in the bathtub. A spider webbing inside the closet. Water pressure very weak and no hot water in the shower.
hk2 night family trip
Good 6,0
Location is good with great food and bars nearby but the room was a bit dusty. There was a lot of dust coating the phone and bed frame.
sg1 night romance trip
Exceptional 10,0
It was perfect for my stay. Close to everything that i wanted to see. Also close to the MRT. The staff are the best, made you feel at home. Very happy with the whole experience. Will be going back.
Dave, au4 night trip
Exceptional 10,0
amazing hotel
Amazing, nice, clean hotel. Strategic location.
Lioe, us2 night trip
Very good 8,0
Upon arrival, we were upgraded and it made our stay in the hotel very pleasant. Everyone is very helpful.
Tim, hk4 night trip
Exceptional 10,0
Exceeded all expectations!
The experience was beyond our expectations from beginning to end. The staff are outstanding. The room was amazing. The club was so so nice with such great bites and drinks. The experience could have not been better. We really were in what we feel is one of thw most amazing hotels in Singapore.
Elisa, us2 night trip
Very good 8,0
Good Hotel close to ChinaTown
Excellent Hotel close walking distance to ChinaTown
DAVID, au1 night trip
Exceptional 10,0
Extremely comfortable bed and the room was a better size than similar hotels we’ve stayed at in Singapore. Very helpful staff. Great breakfast. Good location. Would definitely recommend and will stay here again.
au1 night romance trip
Good 6,0
When checked in saw other customers were given Christmas cookies gift bag. But I didn't get mine. When checked out the counter staff refused to print an invoice of my stay, instead, they said Expedia should give me.
sg1 night family trip
Exceptional 10,0
Great place great staff love this hotel
Amazing stay. I wasn’t well why we were there and the staff couldn’t do enough for us. Fantastic hotel exceptionally clean. Great location too. I normally stay towards raffles but from now on il stay down the Carlton city. So many places to eat and drink and very reasonable priced.
Ben, gb5 night family trip

Carlton City Hotel Singapore (SG Clean)