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All properties in Namur, Walloon Region, Belgium

The Royal Snail

4-star hotel with spa, near Citadelle (Citadel)

  • Free WiFi
From
ZAR 1,842

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  • The Royal Snail
  • The Royal Snail
  • Pool
  • Pool
  • The Royal Snail
The Royal Snail. Image 1 of 102.
1 / 102The Royal Snail
8,6.Fabulous.
  • Second time we stayed and just really satisfied with staff room as well as easy parking.

    Aug 6, 2020

  • Nice stay, good hotel. Comfortable.

    Jul 13, 2020

See all 142 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Property highlights

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden

What’s around

  • On the riverwalk
  • Castle of Namur - 9 min walk
  • Citadelle (Citadel) - 10 min walk
  • Terra Nova - 11 min walk
  • Eglise Saint-Loup - 16 min walk
  • Felicien Rops Museum - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Standard Room (Pool side)
  • Deluxe Room (River side)
  • Deluxe Room (Pool side)
  • Superior Room (Garden side)
  • Junior Suite
  • Standard Room

Location

  • On the riverwalk
  • Castle of Namur - 9 min walk
  • Citadelle (Citadel) - 10 min walk

What’s around

Landmarks

  • On the riverwalk
  • Castle of Namur - 9 min walk
  • Citadelle (Citadel) - 10 min walk
  • Terra Nova - 11 min walk
  • Eglise Saint-Loup - 16 min walk
  • Felicien Rops Museum - 16 min walk

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 33 min drive
  • Liege (LGG) - 38 min drive
  • Jambes Station - 16 min walk
  • Jambes-East Station - 20 min walk
  • Namur Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 15 per night)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Bicycle rentals on site
  • Pilates classes on site
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 4
  • Year Built - 2013
  • Elevator
  • Garden
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • Dutch
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Yard
  • Individually decorated
  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Agathopede - This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Pilates classes on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Small print

Also known as

  • Royal Snail
  • Royal Snail Hotel
  • Royal Snail Hotel Namur
  • Royal Snail Namur
  • Snail Hotel
  • The Royal Snail Hotel
  • The Royal Snail Hotel
  • The Royal Snail Namur
  • The Royal Snail Hotel Namur

Optional extras

Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Valet parking costs EUR 15 per night

Rollaway beds are available for EUR 30.0 per night

Continental breakfast is offered for an extra charge of EUR 20 per person (approximately)

Cribs/Infant beds are available for EUR 15.0 per night

Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitizer.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.5 per person, per night

Deposit: EUR 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Royal Snail does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 15 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
  • Yes, Agathopede offers garden views and poolside dining. Nearby restaurants include Au Phil des saveurs (4-min walk), Le Panorama restaurant (10-min walk), and Tapasoif (11-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one way.
  • Have fun with activities like boat tours, kayaking, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Snail also has a sauna and a steam room, as well as a garden.
8,6.Fabulous.
  • 10,0.Exceptional

    An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.

    2 night business trip, Dec 10, 2019

    Verified Expedia guest review

  • 4,0.Fair

    We'd hoped for a fairly luxurious stay, but had only warm water for the bath on arrival, and despite detailing the problem to the hotel staff little effort was made to rectify the problem, so we still had no hot water on our second and last night. The restaurant menu appeared to provide nothing for vegetarians so we ate elsewhere. The room was small, and most of the floor space was taken up by a table that ran the full width of the bed. Very disappointed.

    2 night romance trip, Oct 1, 2019

    Verified Expedia guest review

  • 4,0.Fair

    I was very glad I hadn’t paid over £200 for the room plus £60 for breakfast as the hotel was dirty and in need of refurbishment. We stayed at a Holiday Inn on the trip which only cost £75 which included breakfast and was a far better hotel with friendly staff. It was also immaculate.

    Jacob, 1 night family trip, Aug 29, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely place a hidden gem.

    Aisling, 3 night trip, Aug 29, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    over-night stop-over with family

    Fantastic little hotel! We had a small suite for four people but can imagine that the rooms are just as posh. Strange though that they charged for tea/coffee minibar-style when there was a cattle in the room. Great service and staff but a minus for not being able to fit hotel guests in for dinner in the hotel restaurant and options were few as hotel is located a fair bit outside Namur city centre. We were suggested to go to the bistro at the casino some 300m down the road which was ok, but not what we expected.

    Annika, 1 night family trip, Jun 19, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    There was a smell of toilets that was persistent in the lobby/reception area. I was thankful I hadn’t paid the rack rate for the room - it would have been daylight robbery. As it was I think there is not great value for money at this hotel.

    1 night romance trip, Mar 1, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Beautiful, fun & great staff - polite, cool and attentive. 10/10

    1 night trip, Feb 11, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    My second visit and enjoyed my interesting room, the breakfasts, late night glass of Bordeaux at the bar, beautiful position close to river and general ambience of hotel.

    Nigel, 2 night trip, Nov 14, 2018

    Verified Expedia guest review

  • 4,0.Fair

    Not impressed!

    Staff unhelpful, hotel dark & dingy, room needed a good clean. Noisy at night. Not suitable for families. Didn't seem like a 4 star hotel, more like a 2 star hotel. Air con leaked on floor, we complained, didn't get an apology or offer of any compensation. Basically had to stay away for a few hours for them to sort out. Very disappointed!

    4 night family trip, Sep 8, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely hotel

    Quirky rooms very modern Staff incredibly helpful Interesting? That not only was the pool glass sided to the restaurant/bar . The shower is all glass to the bedroom.. maybe my Britishness shines through there 😂

    claire, 1 night trip, Aug 21, 2018

    Verified Expedia guest review

See all 142 reviews