The Beautique Hotels Figueira Accommodation & Rooms

The hotel is very nice. I had the opportunity to stay in 2 different rooms. I would say that the corner rooms are way better than the other room I stayed. They are bigger and also bigger bathroom The hotel is close to everything. You would enjoy staying there. The staff is very nice and helpful.

The first room they showed us was tiny, but they upgraded us for free. Super-helpful staff, especially reception. Restaurant is very good also. Location could not be better: right on the heart of Rossio.

Based on first impressions the room was nice and large, but then things went downhill fast. It didn't take long to discover that the room is meant for people with mobility issues. The bathroom contained a shower head not attached to the wall and no real separation from floor to shower. The sink was at my knee level. I saw on the hotels.com app that all rooms had a shower/bath combo, and I was looking forward to a tub. So, I went downstairs to request a room change, but was told that was not possible till the next day as the hotel was full. To make maters worse the bed was extremely firm as it was one that is on hydraulics and can move up and down. It was a very, very, very poor nights sleep. The next morning at 9 am I went to see Jose, the front desk manager, who said I could switch rooms, but I would not get my new room till 2 pm. He was also fairly unapologetic on the fact we had been given a less than desirable room and kept saying "I'm sorry you didn't appreciate the upgrade". I'm sorry, the what? After wandering the streets zombie like after a horrible sleep we returned at 2 and were given a much better room. The bed was far, far better and the bathroom had the tub/shower combo. But, the first night was terrible. The pluses - free minibar restocked daily (but, I had to call twice to have this done as items were missed). Decent bed and bathroom (if not in room #101). The Negative - Very dark decor and space. Indifferent staff. Poor internet.

The hotel was well situated and very central for all the areas that we wanted to visit. In easy access of all transportation and plenty of places to eat and shop. The hotel is quite unique in style and would not be to everyone's taste. The staff were very friendly and helpful. Overall a great few days in Lisbon!

The hotel was very nice, modern and clean with comfortable beds. Great locations...but big problem with the showers. I don't know who built them (but he should be taken to task) but no matter how careful you were, the water kept seeping out into the bathroom and out of the bathroom into the rug outside the door.The problem is the shower only has a 1/4 to 1/2 inch lip and the curtain they put around it does not contain the water.. Perhaps the hotel should put glass around each shower but the water problem was well.. a water problem. We were put in a handicapped accessible room and maybe that is why the water was like this but I found this annoying. It marred a great hotel experience.