Hotel Derby

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Family Double Room (Arve Plus 2 - Kajütenbett) | Hypo-allergenic bedding, in-room safe, laptop workspace, free WiFi
Apartment (Bellevue) | Hypo-allergenic bedding, in-room safe, laptop workspace, free WiFi
Hypo-allergenic bedding, in-room safe, laptop workspace, free WiFi
Double Room (Arve) | Hypo-allergenic bedding, in-room safe, laptop workspace, free WiFi

Overview of Hotel Derby

Hotel Derby

3.0 star property
City-center Zermatt hotel with restaurant

9,4/10 Exceptional

99 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Lounge area
  • Bathtub
The price is R3 800
Price available on 2022/09/30
Map
Bahnhofstrasse 22, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Ski storage
  • Room service
  • Airport shuttle
  • Terrace
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zermatt City Centre

Getting around

  • Sion (SIR) - 75 min drive
  • Zurich Airport (ZRH) - 106 miles/170.5 km
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 3 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Derby

3-star hotel in the heart of Zermatt City Centre
Take advantage of a roundtrip airport shuttle, a terrace, and shopping on site at Hotel Derby. The onsite local cuisine restaurant features al fresco dining. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a front desk safe, and luggage storage
  • An elevator, free newspapers, and tour/ticket assistance
  • Multilingual staff, helicopter/airplane tours, and smoke-free premises
  • Guest reviews give good marks for the breakfast, overall value, and helpful staff
Room features
All guestrooms at Hotel Derby include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Tubs or showers and hair dryers
  • Wardrobes/closets, balconies, and heated floors

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:30 PM - 11 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service

Traveling with children

  • Children stay free

What to do

  • Helicopter/airplane tours
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1945
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese

Room amenities

Be entertained

  • Television

Home comfort

  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 18.00 for adults and CHF 10.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Does Hotel Derby offer free cancellation for a full refund?
Yes, Hotel Derby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Derby?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Derby on 30 September 2022 start from R3 800, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Derby?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Derby?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Derby?
Sorry, there's no onsite parking at Hotel Derby.
Is airport shuttle service offered by Hotel Derby?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Derby?
You can check in from 3:30 PM - 11 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Derby and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Hotel Derby?
Yes, there's an onsite restaurant that offers alfresco dining and local cuisine. Nearby restaurants include Rosstall (3-min walk), saycheese! (3-min walk), and Le Mazot (4-min walk).
Does Hotel Derby have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Derby like?
Hotel Derby is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say this hotel is in a good location.

Overall score and ratings

9,4

Exceptional

9,6/10

Cleanliness

9,2/10

Staff & service

8,2/10

Amenities

9,3/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

Christoph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pornchai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Would have been nice to have a mini-fridge in the room or ice machine down the hallway. Also, no coffee-maker in the room.
Dennis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stefan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay except for the male host in their restaurant. We wanted to be seated or get a reservation and he kept making up reasons and ignoring us. We walked away and ate somewhere else.
Lupe, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic management, very clean, nice restaurant, great location. Only inconvenience was that our room was quite warm due to external temps and the only option for cooling was to vent a single, non screened, window
Michael, 2-night family trip
Verified Orbitz guest review

8/10 Very good

Suraya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to everything.
Enjoyed our stay. Great people. Updated rooms. Close to train station and Cog train. Shopping and Restaurants. Easy walk for great views of Matterhorn. And walking trails.
David, 2-night trip
Verified Hotels.com guest review