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All properties in Masai, Johor, Malaysia

Renaissance Johor Bahru Hotel

Suburban hotel in Bandar Baru Permas Jaya with 4 restaurants and outdoor pool

  • Free WiFi in lobby
From
ZAR 722

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Room, 1 King Bed, Non Smoking, View - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 46.
1 / 46Outdoor Pool
No. 2, Jalan Permas 11, Masai, 81750, Johor, Malaysia
8,8.Fabulous.
  • This is my home away from home ! Lovely staff all round. Great choice And spread for…

    May 24, 2021

  • Near Pasir Gudang and surrounding Hotel a lot of shop

    Dec 13, 2020

See all 307 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Convenient
Quiet
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 345 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Bandar Baru Permas Jaya
  • The Mall - 4.2 mi / 6.7 km
  • KSL City Mall - 4.9 mi / 8 km
  • Komtar JBCC - 6.7 mi / 10.8 km
  • AEON Tebrau City - 6.7 mi / 10.8 km
  • Johor Bahru City Square - 7.1 mi / 11.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 Double Bed, Non Smoking (Club Level)
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Terrace, Pool View
  • Room, 2 Twin Beds, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking

Location

No. 2, Jalan Permas 11, Masai, 81750, Johor, Malaysia
  • In Bandar Baru Permas Jaya
  • The Mall - 4.2 mi / 6.7 km
  • KSL City Mall - 4.9 mi / 8 km

What’s around

Landmarks

  • In Bandar Baru Permas Jaya
  • The Mall - 4.2 mi / 6.7 km
  • KSL City Mall - 4.9 mi / 8 km
  • Komtar JBCC - 6.7 mi / 10.8 km
  • AEON Tebrau City - 6.7 mi / 10.8 km
  • Johor Bahru City Square - 7.1 mi / 11.5 km
  • Austin Heights Water & Adventure Park - 8.1 mi / 13.1 km
  • Danga Bay - 9.6 mi / 15.5 km
  • Singapore Zoo - 11.5 mi / 18.5 km
  • Night Safari - 11.9 mi / 19.1 km
  • Paradigm Mall Johor Bahru - 13 mi / 20.9 km

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 37 min drive
  • Singapore (XSP-Seletar) - 35 min drive
  • JB Sentral - 9 min drive

At a glance

Hotel size

  • This hotel has 345 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (MYR 5 per day)
  • Onsite valet parking (MYR 30 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool sun loungers

Working away

  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 19493
  • Conference space size (meters) - 1811
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Hotel Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai
  • Johor Renaissance
  • Renaissance Hotel Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel

Optional extras

Self parking costs MYR 5 per day

Valet parking costs MYR 30 per day

Continental breakfast is offered for an extra charge of MYR 60.00 for adults and MYR 30.00 for children (approximately)

WiFi is available in guestrooms for MYR 50 per day (rates may vary)

Wired Internet access is available in guestrooms for MYR 50 per day (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Renaissance Johor Bahru Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 30 per day.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Restoran Nijyumaru (5-min walk), Moonlight Cake Shop (6-min walk), and Sodam Korean (9-min walk).
  • Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
8,8.Fabulous.
  • 10,0.Exceptional

    Great

    Awesome

    Jagdiesh Kaur Virik, 1 night business trip, Nov 16, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice location and room is spacious. Though it seems like a business hotel but saw quite a lot of Indian occupants during my stay

    3 night business trip, Oct 30, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good 5-star hotel

    Good & friendly service and well maintained and well managed. Convenient location near many eateries. Good buffet breakfast and finally a very comfortable bed (pillows and mattress). Will definitely stay again.

    U-Kidd, 1 night business trip, Sep 20, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel

    Great hotel with great facilities. Family-friendly but convenient for business traveller also, fast and easy check-in, good view as you can face strait and the other country. Shops and food outside are walking distance...also 5 minutes away by car from famous Senibong seafood restaurants. Buffet breakfast also good and variety of choices with friendly staff and asst restaurant manager Ahmad Zamri will always smile welcome their guest.

    2 night family trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Clean and safe. A definite hotel for a casual tourist like me

    Jones, 1 night trip with friends, Aug 13, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    superb hotel. Recommended. Nice room. Comfortable bed.

    yatie, 1 night romance trip, Jul 24, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Everything is perfect but when I off the room air-con due to too cold, water dripped out from ceiling. The dripping voice woke me up, I have no choice but turn on the air-con again.

    KennyLee, 1 night business trip, Jul 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing experience

    Great service from super friendly staff!

    Gaetano, 4 night business trip, May 10, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Great staff

    We had some trouble checking in as we made the bookings under 3 different names and had requested to have the rooms in the same level prior to the stay. Many thanks to their staff, Kelly, who helped to sort it out.

    Shu Qin, 2 night family trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    For a 5stars rating hotel the room are so so only... booked for 3 pax but amenities provide for 2 pax. Reception and breakfast buffet are excellence.

    TS, 1 night family trip, Mar 7, 2020

    Verified Hotels.com guest review

See all 307 reviews