Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Photo gallery for Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Primary image
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Birmingham Cathedral

8,0/10 Very good

995 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 18 min walk
  • Arena Birmingham - 2 min drive
  • The Mailbox - 6 min drive
  • Bullring Shopping Centre - 8 min drive
  • Villa Park - 8 min drive
  • University of Birmingham - 6 min drive
  • Alexander Stadium - 28 min drive
  • Cadbury World - 16 min drive
  • National Exhibition Centre - 24 min drive
  • Resorts World Birmingham - 22 min drive

Getting around

  • Birmingham Airport (BHX) - 24 min drive
  • Coventry (CVT) - 41 min drive
  • Birmingham Snow Hill Station - 4 min walk
  • Birmingham Moor Street Station - 12 min walk
  • Birmingham (QQN-New Street Train Station) - 12 min walk

About this property

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

At Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel, you'll be within a 10-minute drive of Broad Street. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and location.

Languages

Czech, English, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 239 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking nearby (GBP 15.00 per night; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Czech
  • English
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Great Room - Onsite bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Parking

  • Parking is available nearby and costs GBP 15.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Birmingham Snow Hill
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Holiday Inn Express Birmingham
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Snow Hill Birmingham
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Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

8,0

Very good

8,6/10

Cleanliness

8,4/10

Staff & service

7,9/10

Amenities

8,2/10

Property conditions & facilities

7,6/10

Eco-friendliness

10/10 Exceptional

Staff were really helpful from start to finish, location was spot on for what I was doing, definitely use this hotel again
Andy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel recommended
overall my experience is excellent the staff is very helpful and the room service is good and the best part is facility of breakfast with a lot of item variety
T, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Wouldn't recommend
The beds were really uncomfortable didnt sleep a wink at night! And had a long journey back home too! Wouldn't recommend this hotel one of the rooms that a family memeber stayed the AC wasnt working at all and asked for a fan several times but didnt get that either! Also on hottest days!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great size of room, clean and quite a good choice of breakfast
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Comfortable Hotel, Good Location
Perfect hotel for our visit to the Commonwealth games. Good location & easy to get around. Breakfast was good with the option to take food out if you are in a hurry. Rooms are comfortable.
Tracey, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
We had a number of issues with our stay. - Rude staff during check in. Telling us we had not paid, and had not booked through Hotels.com - I was presented with a card machine to pay again (which I refused) despite showing proof of booking - No air con in the room, which was not very comfortable due to windows not being able to open - and it being warmer than usual at the moment - Ice machine out of order - Breakfast very poor - the cooked breakfast had only egg and beans left, no pastries left, and messy tables everywhere - Queue to check out was huge, due to a number of other customers complaining about their stay. Almost missed our taxi and had to just give the key card back and leave Overall it was a disappointing stay, and would say that the hotel is suffering from a combination of being understaffed, and staff that have not been trained or are not being managed.
Adam, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Air conditioning was not working
Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor room condition
Great location for us as using it to stay with my daughter while she's in the hospital. Staff were great. Room wasn't. Air con leaked all over soaking the floor. I'm guessing it had been leaking for a while by the damp smell in the room. The towel hooks hanging off the wall. The shower cubicle door was so stiff, my wife got stuck in the shower till I stopped laughing and opened it for her. And finally the double bed had a huge dip in it. Which did help to bring us together, wether we wanted it or not. Expensive for not a good experience.
Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 2-night trip
Verified Hotels.com guest review