Sofitel Dubai The Palm Resort & Spa

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Private beach, white sand, free beach cabanas, sun loungers
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property
Palm Jumeirah beachfront resort with spa and beach bar

9,0/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
East Crescent Road, Dubai, 55558
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping center shuttle
  • Outdoor tennis court
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 4 min drive
  • Jumeirah Beach - 18 min drive
  • The Walk - 22 min drive
  • Dubai Marina Mall - 19 min drive
  • Souk Madinat Jumeirah - 17 min drive
  • Burj Al Arab - 18 min drive
  • Mall of the Emirates - 19 min drive
  • Wild Wadi Water Park - 24 min drive
  • Ibn Battuta Mall - 19 min drive
  • Ski Dubai - 26 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 34 min drive
  • Al Maktoum Intl. Airport (DWC) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Atlantis Aquaventure Waterpark Station - 23 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite scuba diving, snorkeling, and sailing. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Manava, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 poolside bars, a marina, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 361 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Shopping

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (13149 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sofitel SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 155 for adults and AED 77.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

Also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

4/10 Fair

INTERNATIONAL SOS, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

AHMED, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Myla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Medhat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family staycation
From the moment of our arrival until departure every interaction with hotel and restaurant staff was extremely positive, friendly and helpful. The staff is very friendly and smiling and ready to go the extra mile. The food in the restaurants was excellent. The staff at Hoong Long restaurant went out of their way to prepare an extra dessert for our daughter's birthday. Thank you to all the Sofitel Team
Thierry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Itamar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We needed a break. After 2 years of lockdowns and working from home, we were in need of some sun and we chose Dubai because it was pretty much guaranteed. Hotel was great - room fantastic with sea view, lovely bathroom and extremely comfortable bed. Location was great as well - plus pool and outside areas to die for. Bars and restaurants were a little on the pricey side but nothing to lose sleep over (it did make us question whether we wanted that next drink tho which is never a bad thing) - although breakfast was amazing. The only gripe and its really niggly is the attention to detail when making up the room each day was sometimes a bit missing with toiletries and toilet roll/tissues often not being replaced which you wouldn't expect to be the case in a 5* hotel but it in no way detracted from our stay nor our recommendation for this hotel.
Graham, 4-night romance trip
Verified Expedia guest review

6/10 Good

Joshua, 4-night trip
Verified Expedia guest review

6/10 Good

I didn't like that there was an awful smell near the restaurants and in the corridors.
Lama, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great hotel
JUSTIN, 2-night romance trip
Verified Expedia guest review