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1 room, 2 adults

Sofitel Dubai The Palm Resort & Spa

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
East Crescent Road, Dubai, 55558, United Arab Emirates

Upscale beachfront resort with spa, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Superb resort with world class service and courteous staff. Thoroughly enjoyed my stay…Dec 8, 2019
  • The room was nice the balcony cushions and genral cleanliness was poor. Food was good…Feb 23, 2021

Sofitel Dubai The Palm Resort & Spa

from ZAR 3,793
  • Luxury Room, 1 King Bed, Balcony, Sea View
  • Luxury Room, 1 King Bed, Balcony, View (Palm View)
  • Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)
  • Junior Suite, 1 King Bed with Sofa bed, Balcony
  • Luxury Twin Room, 2 Twin Beds, Balcony, View (Palm View)
  • Club Suite, 1 King Bed with Sofa bed (Beach, Living Room)
  • Club Suite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room, Club Access)
  • Club Suite, 1 King Bed with Sofa bed (Beach, Living Room)
  • Club Suite, 2 Bedrooms, Sea View (Opera Suite, Living Room, Club Access)
  • Classic Room, View (Courtyard View)
  • Luxury Room, 1 King Bed, Balcony, Sea View (Club Access)

What’s around Sofitel Dubai The Palm Resort & Spa

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • The Walk - 8.1 mi / 13.1 km
  • Dubai Marina Mall - 8.1 mi / 13.1 km
  • Jumeirah Beach - 8.2 mi / 13.1 km
  • Souk Madinat Jumeirah - 8.3 mi / 13.4 km
  • Burj Al Arab - 8.9 mi / 14.3 km
  • Skydive Dubai - 8.1 mi / 13.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 2
  • Number of outdoor pools - 6
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Steam room
  • Beach umbrellas
  • Waterslide
  • Sauna
  • Beach towels
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sofitel SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Windsurfing on site

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Sofitel Dubai The Palm Resort & Spa’s small print

Also known as

  • Dubai Palm Resort
  • Sofitel Dubai The Palm Resort & Spa Dubai
  • Sofitel Dubai The Palm Resort & Spa Resort
  • Sofitel Dubai The Palm Resort & Spa Resort Dubai
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • Sofitel Palm Resort
  • Sofitel Palm
  • Sofitel Dubai The Palm Resort Spa
  • Sofitel Dubai The Palm & Dubai

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai The Palm Resort & Spa

  • Does Sofitel Dubai The Palm Resort & Spa offer free cancellation for a full refund?
    Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Dubai The Palm Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Dubai The Palm Resort & Spa?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Dubai The Palm Resort & Spa?
    Yes, there are 2 indoor pools, 6 outdoor pools, and a children's pool.
  • Are pets allowed at Sofitel Dubai The Palm Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Sofitel Dubai The Palm Resort & Spa?
    Yes, there are 7 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Crescendo (2.2 mi), Mekong (2.2 mi), and The Beach House (2.3 mi).
  • Is airport shuttle service offered by Sofitel Dubai The Palm Resort & Spa?
    Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.
  • What is there to do at Sofitel Dubai The Palm Resort & Spa and nearby?
    Have fun with onsite activities like windsurfing, rowing, and fishing and improve your game at the onsite tennis courts. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 6 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 6 bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Recent reviews

Superb 9,2 From 705 reviews

Good 6,0
Good as they improve their service.
Hotel was amazing itself, but attitude and services were not satisfied.
Sungbean, as3 night business trip
Exceptional 10,0
Second time
This is my second time there I really enjoy my stay there it’s big and comfortable however this time the food service by the beach and pool were unorganized and slow
Faisal, us3 night trip
Exceptional 10,0
Lovely resort!!!!
The staff at the hotel was very helpful and friendly the resort was beautiful end it was an amazing experience overall.
Diamond, us6 night trip
Poor 2,0
Disappointing
This hotel has an old run down feel and look. We stayed for our 20 year anniversary and told them on the booking, at check in and also at the dinner reservation and they did nothing special. So disappointing. The room was supposed to be deluxe and there was nothing Felix about it.
Carol, ie1 night trip
Very good 8,0
Stayed here August 2020. Everything was very nice but were unaware in advance that some of the pools, the kids club and some of the restaurants were not operational. Understandable in the circumstances, would have just been helpful to know in advance to have prepared differently. The breakfast was being charged at full price but not the full breakfast on offer and sub standard, so after the first day we chose to not have breakfast. The staff in The World Eatery were very accommodating. The pool was enjoyable with plenty of space around and good availability and on the beds.
gb5 night family trip
Exceptional 10,0
Very professional staff and friendly , the hotel is amazing, for sure will repeat it
YasirJirjees, us2 night family trip
Good 6,0
Disapointing
Not enough staff, staff didn’t have accurate information. One restaurant open which was 2 star. Hotels.com also get 2 out of 5
James, gb1 night family trip
Good 6,0
Bad transportation operations in the hotel
Very bad Operation in reception and baggy services, mostly late once request to transfer between suites and apartments and reception
SAEED, ie2 night family trip
Exceptional 10,0
Sofian very helpful
Ahmed, ie1 night business trip
Exceptional 10,0
great experience
the hotel was amazing , nice view , everything was nice, they even let us checkout at 3 pm. but the it was quite expensive.
suhail, ie1 night trip

Sofitel Dubai The Palm Resort & Spa