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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sofitel Dubai The Palm Resort & Spa

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
East Crescent Road, Dubai, 55558, United Arab Emirates

Upscale beachfront resort with spa, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Superb resort with world class service and courteous staff. Thoroughly enjoyed my stay…Dec 15, 2019
  • Not enough staff, staff didn’t have accurate information. One restaurant open which was 2…Jul 30, 2020

Sofitel Dubai The Palm Resort & Spa

from ZAR 3,003
  • Luxury Room, 1 King Bed, Balcony, Sea View
  • Luxury Room, 1 King Bed, Balcony (Palm View)
  • Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
  • Junior Suite, 1 King Bed with Sofa bed, Balcony
  • Luxury Twin Room, 2 Twin Beds, Balcony
  • Suite, 1 King Bed with Sofa bed, Jetted Tub, Beach View (Living room)
  • Suite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room)
  • Suite, 1 King Bed with Sofa bed, Beach View (Living Room)
  • Suite, 2 Bedrooms, Sea View (Opera, Living Room)
  • Classic Twin Room, Multiple Beds (Private Beach, Kids Club, Fitness)

What’s around Sofitel Dubai The Palm Resort & Spa

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Dubai Marina - 4.5 mi / 7.3 km
  • Dubai Marina Mall - 8.1 mi / 13.1 km
  • Souk Madinat Jumeirah - 8.3 mi / 13.4 km
  • Burj Al Arab - 8.9 mi / 14.3 km
  • The Walk - 9.2 mi / 14.8 km
  • Jumeirah Beach - 9.3 mi / 14.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Beach bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 2
  • Number of outdoor pools - 6
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Steam room
  • Beach umbrellas
  • Waterslide
  • Sauna
  • Beach towels
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sofitel SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Windsurfing on site

Sofitel Dubai The Palm Resort & Spa’s small print

Also known as

  • Dubai Palm Resort
  • Sofitel Dubai The Palm Resort & Spa Dubai
  • Sofitel Dubai The Palm Resort & Spa Resort
  • Sofitel Dubai The Palm Resort & Spa Resort Dubai
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • Sofitel Palm Resort
  • Sofitel Palm
  • Sofitel Dubai The Palm Resort Spa
  • Sofitel Dubai The Palm & Dubai

Policies

The Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. "
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2100
  • New Year's Eve (31 December) Gala Dinner per child: AED 1350 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai The Palm Resort & Spa

  • Does Sofitel Dubai The Palm Resort & Spa offer free cancellation for a full refund?
    Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel Dubai The Palm Resort & Spa?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Dubai The Palm Resort & Spa?
    Yes, there are 2 indoor pools, 6 outdoor pools, and a children's pool.
  • Are pets allowed at Sofitel Dubai The Palm Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sofitel Dubai The Palm Resort & Spa?
    Yes, there are 7 onsite restaurants.
  • Is airport shuttle service offered by Sofitel Dubai The Palm Resort & Spa?
    Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.

Recent reviews

Superb 9,2 From 894 reviews

Good 6,0
Bad transportation operations in the hotel
Very bad Operation in reception and baggy services, mostly late once request to transfer between suites and apartments and reception
SAEED, ie2 night family trip
Exceptional 10,0
Sofian very helpful
Ahmed, ie1 night business trip
Exceptional 10,0
great experience
the hotel was amazing , nice view , everything was nice, they even let us checkout at 3 pm. but the it was quite expensive.
suhail, ie1 night trip
Very good 8,0
Great experience
Considering the Covid 19 situation the hotel performed well. It was clean and service was prompt. However, only one open restaurant for dinner service, the world eatery. A few issues but were promptly resolved.
Sultan, ie2 night family trip
Very good 8,0
A week in Sofitel The Palm
Very high end hotel. Friendly people and amazing F&B I recommand 100% half board option to enjoy all the different restaurant.
samuel, ie5 night trip
Very good 8,0
Rolig
Flott hotell med rolig atmosfære
Frida, ie2 night trip
Exceptional 10,0
Best Family Vacation
Wonderful facilities and excellent staff. One of the best leisure stays that our family has had. We highly recommend getting the half board package. The restaurant options offer plenty of variety and the food quality is spectacular.
sg4 night family trip
Exceptional 10,0
Beautiful stay on top of the palm
Overall, we liked the stay in Sofitel with it's huge and well maintained area, multiple pools and clean and great access to sea (inside the palm). We were provided with everything we needed, especially for a baby (like potty or any kind of boosters). However, baby cot we too small for 3years, but for the side bed there were no matress provided. Baby club is 4+ only. It wasn't big deal for us, but could be crucial for somebody else. And the another negative point was overpriced dining. All restaurants are really good with great people working there and all, but 20EUR for hamburger at the beach is too much, i think. It was easier to grab a taxi, go eat downtown and come back for family of 4. On the other side, it is 5 start Sofitel, so... maybe it is about me ;)
Ina, gb8 night family trip
Exceptional 10,0
Was an really good stay the staff were superb a great location and value for money.
Matthew, gb2 night trip
Exceptional 10,0
Beautiful hotel
Had a wonderful few days at Sofitel, The Palm. We had a suite overlooking the beach and felt it was well worth the extra cost. Room was beautiful with large balcony. Service was excellent, all the staff friendly and professional. Only slight gripe was a bit of wait for reception.
Judith, gb4 night trip

Sofitel Dubai The Palm Resort & Spa

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