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All properties in Marrakech, Marrakech-Safi, Morocco

Riad Dar Massai

4-star hotel with spa, near Royal Palace

  • Free full breakfast and free WiFi
From
ZAR 684

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Poolside Bar
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 75.
1 / 75Terrace/Patio
31, derb Sbaia, Kasbah Medina, Marrakech, 40000, Morocco
9,4.Exceptional.
  • We had an amazing time. They moved us to Riad Faraj which was a better place I was told…

    Apr 23, 2021

  • Very nice place, rooms were clean, breakfast delicious and staff perfect. I recommend.

    Dec 7, 2020

See all 87 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 5 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Health club

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries

What’s around

  • In Kasbah
  • Jemaa el-Fnaa - 15 min walk
  • Marrakech Plaza - 39 min walk
  • Royal Palace - 6 min walk
  • Agdal Gardens - 11 min walk
  • Bahia Palace - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Superior Double or Twin Room
  • Standard Room
  • Junior Suite (3 Adults)

Location

31, derb Sbaia, Kasbah Medina, Marrakech, 40000, Morocco
  • In Kasbah
  • Jemaa el-Fnaa - 15 min walk
  • Marrakech Plaza - 39 min walk

What’s around

Landmarks

  • In Kasbah
  • Jemaa el-Fnaa - 15 min walk
  • Marrakech Plaza - 39 min walk
  • Royal Palace - 6 min walk
  • Agdal Gardens - 11 min walk
  • Bahia Palace - 15 min walk
  • Le Jardin Secret - 23 min walk
  • Avenue Mohamed VI - 24 min walk
  • Marrakesh Museum - 26 min walk
  • Menara Mall - 34 min walk
  • Palais des Congres - 41 min walk

Getting around

  • Menara Airport (RAK) - 12 min drive
  • Marrakech Central Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 5 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MAD 50 per night)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Barbecue grills

Things to do

  • Indoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Riad Fabiola and spa. Services include massages.

The spa is open daily.

Small print

Also known as

  • Dar Massai
  • Riad Dar Massai
  • Riad Dar Massai Hotel
  • Riad Dar Massai Hotel Marrakech
  • Riad Dar Massai Marrakech
  • Riad Massai
  • Riad Dar Massai Hotel
  • Riad Dar Massai Marrakech
  • Riad Dar Massai Hotel Marrakech

Optional extras

Self parking costs MAD 50 per night

Rollaway beds are available for MAD 330.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 75 per person (roundtrip)

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MAD 27.78 per night, per night
  • Tourism fee: MAD 25 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riad Dar Massai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MAD 50 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kasbah Cafe (3-min walk), Dar Anika Kitchen (8-min walk), and Cafe Clock (9-min walk).
  • Yes, an airport shuttle is available. The charge is MAD 75 per person roundtrip.
  • No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (15-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Riad Dar Massai also has a health club and a picnic area, as well as a garden.
9,4.Exceptional.
  • 10,0.Exceptional

    From the moment we arrived we were very well looked after .All the staff made us feel welcome and could do enough for us . The suite very clean and comfortable very well decorated with all you need for your stay .Breakfast was great start to the day .We decided to have dinner 4 out of 5 nights and was treated to most amazing home cooked Moroccan food and wine you could wish for many thanks to you all .

    5 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Cool and quiet even though it was in the middle of the Medina

    3 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Spent four nights in the Blue Room at Riad Dar Massai last month and couldn't have wished for a better stay. The room was beautifully styled and kept spotlessly clean by Khadija and her team. Breakfasts were delicious and plentiful; we also ate dinner at the riad one evening and it was the best meal we had in our whole trip - home-cooked by Khadija and served with her usual warmth and friendly absolute gem - so friendly and welcoming, and

    Joanne, 4 night family trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    Do not get anything on the sheets!!!

    Booked a four night stay as an anniversary escape, host was very welcoming initially, we were greeted with tea and biscuits upon entry and made aware of all the local excursion he offered. On the second night however I had a nosebleed and as a result got a little bit of blood on the sheets and pillows, now in a normal scenario I understand there may be a laundering charge or an attempt to clean the items, however we were greeted with a bill of over £250 for a brand new quilt, pillow and covers!! He was very pressuring on us paying there an then and the fact there couldn’t possibly be any way they could be cleaned, we refused and said we would correct the situation... After working for a day to remove the majority of the blood the sheets were checked and apparently were not up to par for the host and he proceeded to berate us to pay... after protesting they simply needed a wash for 30 minutes the maid came to our aid and argued our case claiming she would be able to remove the little that was left, we never saw the host for the rest of the trip as he avoided us due to the drama that was caused ... fortunately we were not charged however it was way more of a struggle that it should have been for a young couple such as ourselves, I felt as though he was trying to take advantage of us and was very unreasonable! God bless the maid who assisted us! I feel as though this added to the Moroccan experience! Everyone is out to make money of you, beware!

    Leyton, 4 night trip, Jan 23, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The breakfast was delicious! Service was excellent.

    2 night trip with friends, Jan 19, 2020

    Verified Expedia guest review

  • 2,0.Poor

    Most of the staff were nice but the manager, Youseff, is deceiving. He tried to charge us for having our 3yr old son with us even though children stay free at this property. He tried to make us pay the night before our check-out as no other staff were present then (we think he wanted to pocket the money), we refused and escalated the situation to the owner, who took our side in the matter. Hot water is a luxury in the property and therefore only 1 person can shower every 45 minutes. The heater in the room wasn't working either. The "swimming pool" was not kept and looked disgusting. The property was also located in a very dirty and rundown area of the city. This property is not child friendly at all. I would not recommend it.

    George, 4 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 8,0.Very good

    First impression was OK but after a short break & good look at the property we realised that it was far better than OK. The room was very nice clean and adequate for our needs The location was great for us to experience & explore Marrakech at its best & the host provided us with a great deal of local knowledge of facilities around the Riad. All staff were really helpful in arranging transportation and local knowledge of costs,timings & impressions. We would strongly recommend this to our friends & family and will without a doubt pay a return visit.

    4 night romance trip, Jan 5, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    We loved it!

    Perfectly location, tucked away in the slightly quieter Kasbah Medina, Khadija and staff looked after us very well. Breakfast was superb, our room was lovely and warm for the December nights. We did not partake of dinner, but the smells from the kitchen were heavenly. Behind the Saadien Tombs and less than 5 minutes from the El Badi palace, the local restaurants are superb and the Kasbah is a great spot if you want a break from the main square and souks, which are a 10- 15 minute walk. This is a 5 bed roomed Riad, with thankfully, absolutely no sign of nightclub or casinos bar as per small print here.

    Shirley, 4 night family trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We had a great experience staying at this Riad. It was beautiful and the staff here were super friendly and welcoming. Great location and very close walking distance to the medina and the center of evrything.

    Sarita, 2 night trip with friends, Nov 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Loved the unique Riad experience. The staff were amazing. I injured myself on a day out and they looked after me really well. However I recommend if you are travelling in a group and plan to stay out till late and return later then don't stay at a Riad.

    5 night trip with friends, Oct 9, 2019

    Verified Ebookers guest review

See all 87 reviews