The Westin Chennai Velachery

Photo gallery for The Westin Chennai Velachery

Lobby
Outdoor pool, open 6 AM to 10 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of The Westin Chennai Velachery

The Westin Chennai Velachery

5.0 star property
Luxury hotel with spa, near Phoenix Market City

9,0/10 Superb

221 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
154, Velachery Main Road, Velachery, Chennai, Tamil Nadu, 600042
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • 24-hour health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Guindy
  • Consulate General of the United States, Chennai - 12 min drive
  • Marina Beach - 13 min drive
  • MGM Dizzee World - 21 min drive

Getting around

  • Chennai International Airport (MAA) - 22 min drive
  • Chennai Perungudi Station - 4 min drive
  • Chennai St. Thomas Mount Station - 5 min drive
  • Chennai Guindy Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

The Westin Chennai Velachery

A great choice for a stay in Chennai, The Westin Chennai Velachery features a nightclub and offers an airport shuttle (available 24 hours) for INR 2032 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or reflexology, and Seasonal Tastes, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (12643 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa by Westin has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Seasonal Tastes - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Madras Kitchen Company - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Willows - This bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Sunset Grill - This poolside theme restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Daily Treats - Onsite café. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for INR 00 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of INR 750 per person (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2032 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property will be renovating from July 11 2022 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for INR 1000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Guests under 16 years old are not allowed in the swimming pool or health club
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and MobilePay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Chennai Velachery
Chennai Westin
Velachery
Velachery Westin
Westin Chennai
Westin Chennai Velachery
Westin Velachery
Westin Velachery Chennai
Westin Velachery Hotel
Westin Velachery Hotel Chennai
Westin Chennai Velachery Hotel
The Westin Chennai Velachery Hotel
The Westin Chennai Velachery Chennai
The Westin Chennai Velachery Hotel Chennai

Frequently asked questions

Overall score and ratings

9,0

Superb

9,1/10

Cleanliness

9,1/10

Staff & service

9,2/10

Amenities

9,1/10

Property conditions & facilities

8,4/10

Eco-friendliness

2/10 Poor

Pathetic experience at Westin Velachery
To start with my review I would like to mention that this is the worst 5 star property I have seen. We ordered food from in room dining (20 mins) and also from Zomato (49 mins), due to rain Zomato could not deliver the food in time and they delivered in 60 mins but in room dining food we received after approx 1 hr 10 mins. Whatever we ordered from kitchen was not worth ordering from 5 start kitchen. Next day after shower there was water leakage from shower area due to which bathroom floor was slippery and I might have accidentally fallen but I could save myself. When raised complaint on this they said they will send engineering person who came after 4-5 hrs. And in the end nothing happened. They said they will either change my room or will keep extra mats. Internet connection was so poor that couldn’t establish the connection. So second day afternoon they kept the separate dongle in the room. When food complaint was raised to head chef Biju, I am thankful to him that he served a very nice delicious food to us and we are happy to appreciate him for this. Thanks Mr. Biju. I stayed at room no 9001 which was executive room and paid approx 12K for this and it was on top floor. During night on terrace hotel installed chillers which started making pathetic sound and vibration due to which I could not sleep for 3 nights. Overall this priority is not even worth of giving 2 stars. Hotels don’t have enough cars for airport drop, travel desk is worst.
Harshal, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay
Excellent customer service. They maintain the same quality of service every time. Mr. Deepak from the restaurant was very helpful. Great food!!!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DESMOND, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simple clean and all services very accessable
Elias, 8-night trip
Verified Orbitz guest review

8/10 Very good

Pleasant and pleasant
It was just a pleasant and comfortable experience so i did extend our stay
Srividya, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The room smells so bad like mildew could not stay in the first room given to me and second room was just a little better. The lobby bathrooms smelled horrible and not clean.
Anish, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A perfect stay.
Bharat, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent- family friendly
we stayed at Westin from March 18 to March20 with family and had a pleasant , enjoyable experience. This is our first time here. Each of our request was duly addressed. All the staffs - Front office, Room service, Restaurants, Swimming pool - were courteous and friendly,. Had excellent lunch and dinner meals at MKC restaurant. Super tasty food. Probably the best I have had in a while. Big Thanks to Chef Yuga and other staff at MKC who took care of us and served such a wonderful food. We certainly would stay again at Westin.
Rajendran, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great service
During my stay there was a power outage that took long to get resolved. Mr. Abhishek helped with the issue and offered to provide stay in a different branch of their hotel. Unfortunately we had to face the issue but glad Abhishek and team helped us with alternative.
1-night business trip
Verified Hotels.com guest review