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All properties in Chester, United Kingdom
1 room, 2 adults

The Townhouse

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Rollaway/extra beds (free)
  • Dry cleaning/laundry service
49-51 Lower Bridge Street, Chester, England, CH1 1RS, United Kingdom

Georgian hotel with restaurant, near Old Dee Bridge
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Amenities
Amenities are not the best

The Townhouse

from ZAR 1,363
  • Classic Double or Twin Room, Annex Building
  • Executive Double or Twin Room, 1 King Bed
  • Superior Double or Twin Room, 1 King Bed with Sofa bed
  • Standard Triple Room, 3 Twin Beds
  • Classic Quadruple Room, Multiple Beds
  • Apartment, 2 Bedrooms
  • Exclusive Suite, Multiple Beds

What’s around The Townhouse

Landmarks

  • Heart of Chester
  • Chester City Walls - 10 min walk
  • Chester Racecourse - 11 min walk
  • Old Dee Bridge - 2 min walk
  • Grosvenor Museum - 2 min walk
  • Dewa Roman Experience - 3 min walk
  • Chester Castle - 4 min walk
  • Roman Amphitheatre - 5 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 39 min drive
  • Manchester (MAN) - 42 min drive
  • Chester Station - 18 min walk
  • Bache Station - 4 min drive
  • Capenhurst Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1699
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

The Townhouse’s small print

Also known as

  • Bridge Street Townhouse Hotel Chester
  • The Townhouse Chester
  • The Townhouse Hotel Chester
  • Bridge Street Townhouse Hotel
  • Bridge Street Townhouse Chester
  • Bridge Street Townhouse
  • The D Hotel Chester
  • Chester Townhouse Hotel
  • The Townhouse Hotel

Policies

An early check-in may be available by prior arrangement. For further details, please contact the property using information in the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)

Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

Self parking costs GBP 12.50 per day

English breakfast is offered for an extra charge of GBP 10.00 for adults and GBP 5.00 for children (approximately)

Cribs/Infant beds are available for GBP 10.0 per day

Pets are allowed for an extra charge of GBP 20.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8,4 From 180 reviews

Very good 8,0
Not luxury, but lovely!
We had a lovely stay here between xmas and New Year. Described as 'luxury' ...it isn't, the hallways and rooms are very tired although comfortable, we had a sofa in our room that was quite stained. But our lovely kingsize bed was gorgeous and we slept very well! But what it lacked in luxury was made up with superb customer service, the staff were amazing and we give them 5 stars! And the breakfasts...wow! Centrally located for everything, We would stay again.
Beverley, gb4 night trip
Fair 4,0
Do NOT stay in “The Vault”
We were group of 5 and one person was sick with food poisoning on the day we were checking.. we arrived just before 11 and asked for early check-in which was not available so we went to eat lunch and came back around 12 to drop off our sick person in the lobby. The person at the front desk said that they would keep an eye on him while we were out exploring.. 3 hours later we return expecting to check into our room and were told it wasn’t ready. We were strung along for the next TWO hours and didn’t check in until 5pm meanwhile we watched every other guest get access to their rooms. When I complained about it, I was told that they don’t guarantee check in at 3pm. Um excuse me? When is checkin time not guaranteed and why would a privately owned hotel not ensure a 3pm check in when one of the guests is visibly sick in your lobby for HOURS? We were given a free round of drinks after one of my many complaints and then given another free round of drinks once 5 o’clock rolled around as well as free breakfast in the morning but unfortunately that does not make up for our poor check in experience. Additionally, the microphones to the karaoke machine didn’t work, one of three mirrors didn’t have a working light and every time you used the sink or toilet in the main room, a loud rumbling noise would go off and the sink in the kitchen would go off as well. Let’s not forget that it’s in the basement so you hear footprints every time someone walks in the lobby. We got zero sleep!!
us1 night trip with friends
Good 6,0
Not a Totally happy stay
Rooms are described as ‘luxury’ but ours was definitely not. Large Holes in the walls where At some point, a picture or mirror once hung, many cracks in the ceiling and walls, holes in the bathroom walls where, presumably guests had hit them, the bed was extremely uncomfortable and the lighting poor. Parking extremely limited and the suggested car park cost £17 per day! On the plus side It’s close to the city centre...
Don, gb1 night family trip
Exceptional 10,0
Great place to stay
Lovely place to stay right in the heart of Chester. We were travelling as a family and had the 2 rooms on the top floor to ourselves. Apart from the many (50ish) stairs it was lovely. Staff were very helpful and we were able to leave our car until 3pm the next day while we explored. Shower was very 'light' on pressure but breakfast made up for it - was good and plentiful.
au1 night family trip
Very good 8,0
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John, gb1 night trip

The Townhouse

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