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Hotel Royal Palace

Photo gallery for Hotel Royal Palace

Front of property
Seasonal outdoor pool, pool umbrellas
Chambre double standard | Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Reception

Overview of Hotel Royal Palace

Hotel Royal Palace

3.0 star property
Bonaberi hotel with restaurant, connected to a shopping center
6,0 out of 10 Good
6,0/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is R1 455
Price available on 2023/06/02
Map
Rue IMP/Ancienne Route, Bonaberi, BP : 12741
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • 2 meeting rooms
  • Shopping center shuttle
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Douala (DLA-Douala Intl.) - 14 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)

Restaurants

  • Boulangerie du Rail - 3 min drive
  • UPWE - 13 min drive
  • Zepol - 8 min drive
  • Quartier Latin (Bonendale) - 9 min drive
  • Saga africa - 8 min drive
Map

About this property

Hotel Royal Palace

A great choice for a stay in Bonaberi, Hotel Royal Palace offers a free airport shuttle (available on request). Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. A bar/lounge, a seasonal outdoor pool, and a children's pool are other highlights.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Free airport shuttle (available on request)*

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Working away

  • 2 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 10 per person
  • Shopping center shuttle service is offered for an extra charge

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards.

Also known as

Hotel Royal Palace Douala
Royal Palace Douala
Hotel Royal Palace Bonaberi
Royal Palace Bonaberi
Hotel Royal Palace Hotel
Hotel Royal Palace Bonaberi
Hotel Royal Palace Hotel Bonaberi

Frequently asked questions

Does Hotel Royal Palace offer free cancellation for a full refund?
Yes, Hotel Royal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Royal Palace?
As of 01 June 2023, prices found for a 1-night stay for 2 adults at Hotel Royal Palace on 02 June 2023 start from R1 455, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Royal Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Royal Palace?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Royal Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Royal Palace?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Royal Palace?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Royal Palace?
You can check in starting at noon. Check-out time is noon.
What is there to do at Hotel Royal Palace and nearby?
Hotel Royal Palace has a seasonal outdoor pool and a picnic area.
Are there restaurants at or near Hotel Royal Palace?
Yes, there's an onsite restaurant.
Does Hotel Royal Palace have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

6,0

Good

6,4/10

Cleanliness

6,2/10

Staff & service

7,0/10

Amenities

6,0/10

Property conditions & facilities

6,0/10

Eco-friendliness

Reviews

8/10 Very good

Some staff were very friendly and helpful, others not so. The room was inadequately prepared - the safe needed repair and the air conditioning control was in Chinese and had a flat battery. During the visit the air conditioning began leaking water and this was not dealt with despite the cleaners seeing it when they cleaned. Eventually we had to change rooms.
Paul, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel is very old and has the scars to prove it. It will needs a makeover to bring it back to normalcy. Proximity and ease of transportation to and fro and around town is nice considering the mad traffic in Bonaberi.
Ivo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

stay well clear of this one
This is an awful Hotel even by Cameroonian standards. Nothing worked, several things in the room fell apart, like the tap in the bathroom and shelves fell of the wall (not kidding!). WiFi didn't work, dreadful breakfast and rude and dizzy-headed staff. Didn't accept the Hotels.com booking, had to spend 2 hours fighting with the Manager not to have to pay cash. There are better hotels in Douala, stay clear if this one.
Verified Hotels.com guest review

2/10 Poor

Too Far from the airport
From the beginning they didn't pick me up in the airport, I called them to the Phone was in the reservation in Expedia and the numbers was wrong I had to take a taxi and pay almost 18 USD and the route was traffic jump for almost one hour because the route is under construction. They didn't gave back what I paid for the taxi, the room was not excellent for the price I paid, Really was too far from the airport I don't recommend this hotel when you have to travel because you can lost your flight.
Verified Expedia guest review

8/10 Very good

Would recommend this hotel
Was very pleasantly surprised by the quality and how clean this hotel was. The service was good and they have an elevator and a very good restaurant that offered a good selection of food.
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

prima hotel
Verified Hotels.com guest review