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Hotel Le Chateau

Photo gallery for Hotel Le Chateau

Exterior
Double Room | Individually furnished, desk, blackout drapes, free WiFi
Standard Single Room | Individually furnished, desk, blackout drapes, free WiFi
Individually furnished, desk, blackout drapes, free WiFi
Twin Room | Individually furnished, desk, blackout drapes, free WiFi

Overview of Hotel Le Chateau

Hotel Le Chateau

2.0 star property
Beaux Arts Douala hotel with restaurant, connected to a shopping center

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Restaurant
Map
Boulevard de l'Aeroport, Terminus St. Michel, Douala, 11581
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Room service
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Conference space
  • Multilingual staff
  • Wedding services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower

Room options

About this area

Getting around

  • Douala (DLA-Douala Intl.) - 11 min drive
  • Free airport shuttle

Restaurants

  • L'Italien Piccola Venezia - 5 min drive
  • 5 Fourchettes - 5 min drive
  • Le Lili Marleen Restaurant - 5 min drive
  • Maison H coffee - 5 min drive
  • Le Pekin Plus - 5 min drive

About this property

Hotel Le Chateau

Hotel Le Chateau is just 2.5 mi (4 km) from the airport and offers a free shuttle (available 24 hours). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Free airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 9 AM–6 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of XOF 4000 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Hotel Le Chateau
Hotel Le Chateau Douala
Le Chateau Douala
Hotel Chateau Douala
Chateau Douala
Hotel Le Chateau Hotel
Hotel Le Chateau Douala
Hotel Le Chateau Hotel Douala

Frequently asked questions

Does Hotel Le Chateau offer free cancellation for a full refund?
Yes, Hotel Le Chateau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Le Chateau?
As of 03 December 2022, prices found for a 1-night stay for 2 adults at Hotel Le Chateau on 04 December 2022 start from R882, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Le Chateau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Le Chateau?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Le Chateau?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Le Chateau?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Le Chateau?
Check-in ends–anytime. Check-out time is noon.
Are there restaurants at or near Hotel Le Chateau?
Yes, there's an onsite restaurant. Nearby restaurants include 5 Fourchettes (2.8 mi), Le Lili Marleen Restaurant (3 mi), and L'Ovalie (3 mi).

Overall score and ratings

5,4

6,0/10

Cleanliness

6,0/10

Staff & service

5,2/10

Property conditions & facilities

6/10 Good

Ok for the price
I chose this hotel because of its location next to the airport, free wifi and airport shuttle. My driver warned that the neighborhood was very unsafe but I chose to stay in any case. The hotel was ok, you really can't expect more for the price and the staff were very friendly. The rooms were ok but the bathrooms were not great, missing toilet seat and only 1 small towel. The wifi wasn't working at all, they said it had gone off that morning and it was a network issue, perhaps it wasn't their fault but still annoying none the less. The biggest disappointment was when I came to get the airport shuttle bus. I spoke to the reception who tried to call the driver but he had left his phone at reception. He said that he had gone to the airport to drop someone off but had no idea how long he might be. He eventually said that I should take a taxi, for which I didn't want to do and didn't want to pay for but I had little choice as there was still no sign of the bus...
Verified Hotels.com guest review

6/10 Good

Helpful
very quiet
Verified Hotels.com guest review

2/10 Poor

My Girlfriends stay
It started badly the moment she arrived at the Hotel late in the afternoon. I had booked 2 nights stay for her and we both received conformation emails from hotels.com for the booking but the hotel didn't. The lady at reception was refusing her and she wanted me too cancel the booking, but after speaking to the manager and getting the hotels email address and sending the booking email through hotels.com she was given a room, finally.!!! There were problems with the hot water so it was a cold shower for my Girlfriend, which was never fixed. Also she had trouble with the wifi in her room but it worked in the lobby area. She had too wait over an hour for dinner but at least the food was okay. The room wasn't clean and the mattress was smelly. Very disappointed and not worth the $75 per night for a dirty n smelly room with a horrible view of the Neighbourhood. The only good thing was it's close too the airport. Not recommended at all and not booking a room there ever again not for even $20 per night. Stay away from this place.
Verified Hotels.com guest review

4/10 Fair

I book our flight and confirmed with expedia but when I go to the airport there where no reservation for us. I was shock and have to buy another ticket in cash at the airport. Now when I got to the Hotel it was in the very dangerous area. No breakfast at early morning. The hotel was dirty all over without proper bathing towel. nothing nice at all.
Verified Expedia guest review

2/10 Poor

Terrible hotel in a terrible location
The location is a place where one could get easily robbed. The room was not prepared before the arrival of the guests. Electrical installations in the room are not safe. It is really not a hotel that merits more than 1/2 star!!!
Verified Expedia guest review

6/10 Good

A practical solution for a one night transit
PRO: Good economic choice when on transit in Douala because of its proximity to the airport: the availability of an airport shuttle is very much appreciated especially for flights taking off in the middle of the night or very early in the morning. CON: Average quality of the bed; Neighborhood not very hospitable with muddy and dark street in the evening, and lack of access to a reliable alternative restaurant. I did not like the food in the restaurant of the hotel.
Verified Hotels.com guest review

10/10 Exceptional

The best
wonderfull; very friendly and helpful people
Verified Hotels.com guest review

6/10 Good

Nice community, close to the Airport and a shop
I like the personnel, they are very nice to client, however the public bathroom was not well taking care of, there were water splash everywhere on the floor you can place your feet/shoes in the water. The room service was great. no toilette paper in the bathroom. you have to ask to get one.Only one towel was given for three guests.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

The hotel does not look nice and toilets are bad
I frankly did not like the hotel at all, for what we get, it is expensive. The hotel is in a bad shape especially toilets which I think are very important. Toilets should be renovated. Besides that, the bed is good and we can sleep well. It looks a bit poor for what we pay.
Verified Expedia guest review