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ibis Styles London Excel Accommodation & Rooms

3 stars3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom, 0800 991 333
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Good3.6 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Service
Fantastic service
624See all 624 Hotels.com reviews
From 1,327 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel Accommodation & Rooms

Hotel Info: 0800 991 333

from ZAR 937
  • Standard Room, 1 Double Bed
  • Standard Suite, Connecting Rooms
  • Studio, 1 Double Bed (Apartment)
  • Standard Studio, Multiple Beds
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel Accommodation & Rooms’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 624 reviews

ibis Styles London Excel Accommodation & Rooms
Fair2.0 / 5
Adequate room good for the price.
I cannot blame the hotel but this is a very basic hotel. It has 90's Ikea style rooms looking very tired functional modern. The rooms are small. The window was draughty. The wardrobe will not ake a full-length coat. It was adequate and good for the price which was low. My included breakfast was good although the canteen was very full of construction workers who seem to be the main clients of the hotel. There is a pub attached which is lively.
1 night business trip
ibis Styles London Excel Accommodation & Rooms
Outstanding5.0 / 5
Convenient, clean, warm, helpful staff, parking
It was great. Just what we needed to enjoy our time in central London. Good breakfast also.
1 night romance trip
ibis Styles London Excel Accommodation & Rooms
Outstanding5.0 / 5
Mr. Ashwin the breakfast supervisor was helpful
Everything was good except the wifi... slow and poor connectivity
3 night business trip
ibis Styles London Excel Accommodation & Rooms
Good3.0 / 5
Basic but clean
The rooms are really basic and the en-suite is a little plastic cubicle in the room with the smallest shower ever. However, everything was clean and they are really trying. The free wifi is good, the rooms are comfortable, and they even give you a smart phone to use in and out of the room while staying with them so credit for that. I stayed here because it was cheap. There are nicer hotels at the Excel. If you are going to be spending a lot of time in your room then go elsewhere; if you just need a room to sleep in it's absolutely fine.
3 night business trip
ibis Styles London Excel Accommodation & Rooms
Fair2.0 / 5
Horrible hotel
We had booked two rooms. One for me and my wife and the other for my daughter and son, single beds. The check in was at 2 pm but we had advised the hotel we will be checking in after 11 pm. When we arrived , the hotel had 2 rooms both with double beds. I ended up sharing the bed with my son and my wife with my daughter NOT HAPPY.!!! On top of that they charged for parking. I do not recommend this hotel.
1 night family trip

See all reviews

ibis Styles London Excel Accommodation & Rooms

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