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ibis Styles London Excel

3-star3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
Good internet service
Awesome vibe
Fantastic service
571See all 571 reviews
From 1,636 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel

from ZAR 944
  • Room (The Mansion from Home)
  • Room (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Styles London Excel


  • In Docklands
  • Excel Exhibition Centre - 7 min walk
  • O2 Arena - 4.2 mi / 6.8 km
  • Olympic Stadium - 4.5 mi / 7.3 km
  • Tower of London - 6.1 mi / 9.8 km
  • London Bridge - 6.1 mi / 9.9 km
  • Cutty Sark - 5.2 mi / 8.3 km
  • Tower Bridge - 5.6 mi / 9 km

Getting around

  • London (LCY-London City) - 5 min drive
  • London (LHR-Heathrow) - 52 min drive
  • London (LGW-Gatwick) - 58 min drive
  • London West Ham Station - 6 min drive
  • London Limehouse Station - 9 min drive
  • London Westcombe Park Station - 11 min drive
  • Custom House for ExCel Station - 3 min walk
  • Royal Victoria Station - 15 min walk
  • Prince Regent Station - 16 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 571 reviews

ibis Styles London Excel
Poor acoustics
Noisy extract fan, uncomfortable bed, poor glazing acoustics so hear everything outside. Did not get any sleep.
C, gb1 night trip
ibis Styles London Excel
Hotel is good value for London, its cheap so you p
Room 204 was so noisy with internal drains. Avoid it. Hotel is good value for London, its cheap so you pay for what you get. Bar is like a working mans club. Breakfast was adequate, not sure why baked beans in hotels are always served cold?
David, gb1 night trip
ibis Styles London Excel
double booked
very disapponited as we were double booked and had to stay elsewhere.
Catherine, gb2 night trip
ibis Styles London Excel
Very Good8.0
No car parking
A Little annoyed as there was no car parking available at the hotel although it was advertised with car parking which was one of the reason I choose this hotel. It would benefit from letting customer pre book or notify when booking a room if parking is available for visit. Staff on arrival where not very friendly or welcoming however room was clean and tidy and facilities where ok if not a bit on the bright side in the lobby/reception area.
Kelvin, gb1 night trip
ibis Styles London Excel
Only an OK hotel, corridor doors don’t have slow closets so they slam, loudly. The restaurant only took cash and the cash machine in the lobby kept my withdrawal. Building work going on in some areas of the hotel so the place looked messy in some areas.
A Traveller, gb2 night trip

See all reviews

ibis Styles London Excel

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