Novotel Bangkok Sukhumvit 20 in Bangkok

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Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

2 restaurants, breakfast, lunch, dinner served; international cuisine

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Pool

Airport transfer

Free WiFi

Air conditioning

Laundry facilities

Gym

19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

Main amenities

Daily housekeeping
2 restaurants and 3 bars/lounges
Outdoor pool
Rooftop terrace
Breakfast available
Free children's club
Free area shuttle
24-hour fitness center
Children's pool
Pool bar
24-hour room service
In-room childcare

For families

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Private bathroom

Room options

Executive Suite, 1 King Bed

45 sq m
City view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed

45 sq m
City view
Sleeps 4
1 King Bed

Executive Room, 2 Twin Beds (High Floor)

33 sq m
City view
Sleeps 3
2 Twin Beds

Executive Room, 1 King Bed (High Floor)

33 sq m
City view
Sleeps 3
1 King Bed

Superior Room, 1 King Bed, City View

30 sq m
City view
Sleeps 3
1 King Bed

Superior Room, 2 Twin Beds, City View

30 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed, City View

33 sq m
City view
Sleeps 3
1 King Bed

About this area

What's nearby

In Sukhumvit
Soi Cowboy - 8 min walk
Terminal 21 Shopping Mall - 11 min walk
Nana Square - 22 min walk
Queen Sirikit National Convention Center - 24 min walk
Bumrungrad Hospital - 27 min walk
Lumphini Park - 35 min walk
Erawan Shrine - 40 min walk
CentralWorld Shopping Complex - 41 min walk
EmQuartier - 1 min drive
Emporium - 2 min drive

Getting around

Don Mueang Intl. Airport (DMK) - 31 min drive
Suvarnabhumi Intl. Airport (BKK) - 36 min drive
Bangkok Makkasan Station - 5 min drive
Bangkok Khlong Tan Station - 5 min drive
Asok Railway Station - 30 min walk
Asok BTS Station - 9 min walk
Sukhumvit Station - 12 min walk
Phrom Phong BTS Station - 14 min walk
Free area shuttle
Airport shuttle (surcharge)

Restaurants

Custard Nakamura - 10 min walk
Isao 勲 - 8 min walk
Kenshin Izakaya - 9 min walk
Pala Pizza Romana - 10 min walk
Rang Mahal - 3 min walk

About this property

Novotel Bangkok Sukhumvit 20

Putting you within a 10-minute drive of Terminal 21 Shopping Mall and Siam Paragon Mall, Novotel Bangkok Sukhumvit 20 features a rooftop terrace and offers an airport shuttle (available 24 hours) for THB 1750 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

244 rooms
Arranged over 25 floors

Arriving/Leaving

Check-in time from 2:00 PM - anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite parking available only on request
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking

Transfers

Airport shuttle on request (available 24 hours)*

Offsite

Free area shuttle within 800 metres

Other information

Designated smoking areas (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
3 bars/lounges
Poolside bar
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Childcare in room (surcharge)
Children's games
Toys

Working away

14 meeting rooms
Conference space (6889 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

Built in 2015
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
An outdoor pool
No plastic coffee stirrers
No plastic drinking straws
Banquet hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site

Room amenities

Be entertained

42-inch LCD TV
Satellite TV channels
Pay movies

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Mini-fridge
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.

Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for THB 1530.0 per night

Parking

Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel

Novotel 20 Opening June 2016 Hotel

Novotel Bangkok Sukhumvit 20 Opening June 2016

Novotel 20 Opening June 2016

Novotel Bangkok Sukhumvit 20 Hotel

Novotel 20 Hotel

Novotel 20

Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?

Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel Bangkok Sukhumvit 20?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Novotel Bangkok Sukhumvit 20?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Bangkok Sukhumvit 20?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Novotel Bangkok Sukhumvit 20?

Yes, an airport shuttle is available. The charge is THB 1750 per vehicle one-way.

What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?

You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?

Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Novotel Bangkok Sukhumvit 20?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

What's the area around Novotel Bangkok Sukhumvit 20 like?

Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.

9,0

Superb

9,2/10

Cleanliness

9,2/10

Staff & service

8,8/10

Amenities

9,0/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

13 September 2023

Nice Hotel

A pleasant stay for 6 nights. Breakfast was nice with a good spread. Natty at reception was very courteous and helpful. The only constraint is it's location inside a small street.