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All properties in Taormina, Sicily, Italy

Excelsior Palace Hotel

4-star hotel with 2 restaurants, near Palazzo dei Duchi di Santo Stefano

  • Free WiFi
From
ZAR 3,288

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  • Poolside Bar
  • Rooftop Pool
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8,8.Fabulous.
  • Great hotel, would def stay there again!

    Jun 4, 2020

  • Wonderful views. Friendly, courteous and knowledgeable staff.

    Jan 1, 2020

See all 52 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Walkable
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Taormina City Centre
  • Palazzo dei Duchi di Santo Stefano - 1 min walk
  • Porta di Catania - 2 min walk
  • Piazza del Duomo - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Double or Twin Room
  • Superior Double Room
  • Double Room, Sea View (Elegance)
  • Deluxe Double Room

Location

  • In Taormina City Centre
  • Palazzo dei Duchi di Santo Stefano - 1 min walk
  • Porta di Catania - 2 min walk

What’s around

Landmarks

  • In Taormina City Centre
  • Palazzo dei Duchi di Santo Stefano - 1 min walk
  • Porta di Catania - 2 min walk
  • Piazza del Duomo - 3 min walk

Getting around

  • Fontanarossa Airport (CTA) - 56 min drive
  • Strait of Messina Airport (REG) - 148 min drive
  • Taormina Giardini Station - 9 min drive
  • Calatabiano Station - 14 min drive
  • Letojanni Station - 14 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 22 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 151
  • Conference space size (meters) - 14
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1904
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Excelsior Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Panoramic Restaurant - This poolside restaurant specializes in local cuisine and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Recreation

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Hotel
  • Excelsior Palace Hotel Taormina
  • Excelsior Palace Hotel Hotel Taormina
  • Excelsior Palace Hotel Taormina
  • Excelsior Palace Taormina
  • Hotel Excelsior Palace
  • Excelsior Palace
  • Excelsior Palace Hotel Taormina, Sicily

Optional extras

Self parking costs EUR 10 per day

Continental breakfast is offered for an extra charge of EUR 19 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 80 per vehicle

Train station pick-up service is offered for an extra charge

Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Excelsior Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Pizzeria Villa Zuccaro (4-min walk), La Piazzetta (4-min walk), and Granduca (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 80 per vehicle.
  • Have fun with activities like boat tours, hiking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and a garden.
8,8.Fabulous.
  • 4,0.Fair

    hotel look very pretty from outside but bathroom are terrible also changed room was still very disappointing

    2 night romance trip, Oct 17, 2019

    Verified Wotif guest review

  • 10,0.Exceptional

    The view is remarkable!

    A lovely hotel in a spectacular location. The pool is wonderful, the room was quite comfortable. We definitely would return. The staff, while very professional, were less than enthusiastic about helping.

    paula, 4 night trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Perfekt

    Rahahmim, 3 night romance trip, Sep 19, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Like: location, view, pool Dislike: small rooms, a bit run down

    4 night romance trip, Sep 11, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Outside the hotel looked nice, it opened in 1904. But, the staff was not friendly. Rooms are small and bathrooms basic. No access to Internet in many rooms, including ours. Rather basic dining room under the entrance floor. No really nice terrace. No pool. Given the price that we paid, it was significantly below what we expected.

    1 night romance trip, Sep 10, 2019

    Verified Expedia guest review

  • 8,0.Very good

    It is so dated that it almost works. Call it funky. Great location. Service. Property is amazing park like with views of ocean.

    2 night romance trip, Aug 30, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The atmosphere was very friendly and the service was formal but not stuffy. We felt really relaxed and content. Amazing breakfast and the dinner was traditional and excellent value

    4 night family trip, Aug 15, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The pool was extraordinary, the most beautiful setting. The staff were a bit grumpy. The hotel is a wonderful building but badly needs upgrading

    4 night trip, Aug 11, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great hotel with beautiful gardens and pool area. Staff super friendly and very helpful. Room clean, bathroom could use an update but was clean and lots of space. Bed very comfortable. Breakfast had a good selection of cereals, pastries, fruit, cheese and meats.

    7 night romance trip, Jul 19, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Our 4th stay !

    This is our 4th stay we love Taormina and this hotel ! The location is perfect situated just off the main Corso Umberto with beautiful views over Etna and the coast below. Yes the hotel could do with a little updating but the location and service is second to none. We will return next year !!

    Tracy, 7 night romance trip, Jul 1, 2019

    Verified Hotels.com guest review

See all 52 reviews