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Hotel BH El Poblado

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Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
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Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Overview of Hotel BH El Poblado

VIP Access

Hotel BH El Poblado

3.5 star property
3.5-star hotel in Medellín with restaurant and bar/lounge

9,0/10 Superb

941 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 1 min drive
  • Lleras Park - 12 min drive
  • El Tesoro Shopping Park - 9 min drive
  • Poblado Park - 12 min drive
  • Botero Plaza - 21 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Aguacatala Station - 14 min walk
  • Ayura Station - 24 min walk
  • Airport shuttle (surcharge)


  • Starbucks - 2 min walk
  • Il Forno - 3 min walk
  • Parmessano - 2 min walk
  • Crepes & Waffles - 4 min walk
  • Leños Gourmet - 2 min walk

About this property

Hotel BH El Poblado

Hotel BH El Poblado offers an airport shuttle (available 24 hours) for COP 95200 per person one-way. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include a fitness center, a snack bar/deli, and a terrace. The helpful staff and overall value get great marks from fellow travelers. Public transportation is close by: Aguacatala Station is just 14 minutes by foot.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 11 floors


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free onsite self parking
  • Onsite parking limited


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Sauna


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)


  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle service is offered for an extra charge of COP 95200 per person (one-way)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Facility access costs COP 10000 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Only registered guests are allowed in the guestrooms. </p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Frequently asked questions

Does Hotel BH El Poblado offer free cancellation for a full refund?
Yes, Hotel BH El Poblado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel BH El Poblado?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel BH El Poblado?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel BH El Poblado?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel BH El Poblado?
Yes, an airport shuttle is available. The charge is COP 95200 per person one-way.
What are the check-in and check-out times at Hotel BH El Poblado?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel BH El Poblado and nearby?
Hotel BH El Poblado has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Hotel BH El Poblado?
Yes, there's an onsite restaurant.
What's the area around Hotel BH El Poblado like?
Hotel BH El Poblado is in El Poblado, a short 3-minute walk from Santafé Mall and 4 minutes' walk from Oviedo Shopping Center. Travelers love the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Excellent hoyel
BERARDO, 4-night family trip
Verified guest review

10/10 Exceptional

Carolann, 1-night business trip
Verified guest review

10/10 Exceptional

I requested some balloons for my birthday and the room was very nice decorated with a birthday note and chocolates
Verified Expedia guest review

10/10 Exceptional

Todo estuvo excelente. Hotel en muy buena ubicacion, limpieza de la habitacion todos lo dias. Personal muy atentos. Solo prestar atencion en algunos detalles de mantenimiento en algunas paredes, esto hace que le reste algunos puntos. Quedé muy satisfecha y lo recomiendo ciento por ciento.
Verified Expedia guest review

10/10 Exceptional

Ninotchka, 4-night trip
Verified Expedia guest review

2/10 Poor

I have stayed here at least 5 times in the last 3 years and everytime is gets worse, very poor communication with staff mainly the front desk!!! Was over charged more than once, i had to open the garage for myself everyime i came or left the hotel which in the past there was someone there to open it for me
Verified Expedia guest review

6/10 Good

The room had a serious problem with the internet. It constantly disconnected.
Xavier, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place!
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Carlos, 4-night family trip
Verified Expedia guest review

6/10 Good

I love the location, been there already in 2018 loved it. The room this time around was a bit dated but clean. Next to Santa Fe Mall, decent shopping.
Johnathan Rodnie, 7-night romance trip
Verified Expedia guest review