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1 room, 2 adults

Refinery Hotel

5-star5 stars
Great for familiesThis property has good facilities for families.
63 W 38th St, New York, NY, 10018, United States of America

Luxury hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5 349 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Bar
Bar is awesome
Room
Great room
Breakfast
Tasty breakfast

Refinery Hotel

from ZAR 3,580
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Atelier Executive Suite

What’s around Refinery Hotel

Landmarks

  • In Midtown
  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Madison Square Garden - 3 min walk
  • Macy's - 4 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 9 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 12 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 20 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 19 min drive
  • Teterboro, NJ (TEB) - 28 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York Grand Central Terminal Station - 11 min walk
  • New York Penn Station - 14 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Winnies - Onsite lobby lounge.

Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Refinery Hotel’s small print

Also known as

  • Hotel Refinery
  • Refinery Hotel
  • Refinery Hotel New York
  • Refinery New York
  • Refinery
  • Refinery Hotel Hotel
  • Refinery Hotel New York
  • Refinery Hotel Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 72.00 per night

Breakfast costs between USD 20 and USD 30 per person (approximately)

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9,2 From 1 114 reviews

Exceptional 10,0
Big time in Big 🍎
Stayed at the refinery for 5 nights with my partner. The service from when our cab pulled up until we left was first class. Nothing was too difficult for the team to accommodate us, we had a room on one of the lower floors and roadwork started from 11pm until 5am, and the team happily moved us to a higher level in the building. The rooms were furnished beautifully and the layout made them feel very spacious (even though they were small). The location is around Bryant Park and was within walking distance of most touristy things you want to see.
Steven, au5 night trip
Very good 8,0
Practically perfect
The Refinery was amazing and would definitely stay there again. Only reason Service didn’t get top marks is that I asked for a reservation at the restaurant on the roof that they said they made for me (got email confirmation) but when I went to restaurant they had no record of the reservation. Not a big deal, they seated me anyway, but was surprised by this.
us1 night business trip
Very good 8,0
Almost perfect stay with mixed service.
Firstly, the rooms were very comfortable. We requested an extra fridge at check in and was in our room even before our bags. They use Le Labo toiletries and in general, the room was fantastic. Well sound proofed and dark. The service was the thing that was mixed. Bellmen are phenomenal and super friendly - they really were the best. So are front desk staff in person, but on occasions it took a couple of calls from our room to reach the front desk. Housekeeping is not great (even with tip), and on 3 of the 5 nights we were there, the toiletries weren't refilled, even though the existing bottles were empty. We called the front desk and had them brought up each time which was annoying. The worst service though is the lobby bar and the rooftop. The lobby bar server was unfriendly, lazy and slow, and got one of our drinks wrong. We got the waters half way through our actual drinks at our second request. The rooftop bartender was so moody and looked like she didn't want to be there. We went to pay when she gave us the drinks and she literally took the money out of my hand and slapped the changed onto the bar, WITHOUT ever giving me a bill for the drinks, not even with the change. This was a shame as honestly the doormen/security and everyone else made us feel so welcome. Can't comment on the restaurant itself as we never ate there. Location is good and two blocks from times square, though the hotel is still quiet which was really nice.
J E, gb5 night trip
Very good 8,0
Just what I needed after a red-eye...
The room was great! I tried to check in early, but no rooms were available. No biggie. Thoroughly enjoyed my stay, as I had been on a red-eye and just needed to rest for the week. Absolutely loved the aroma in the hotel!
us1 night trip
Exceptional 10,0
Great stay!
Fantastic and very spacious suite. Bed and pillows could be more comfortable, but otherwise a very good boutique hotel.
Mark, gb2 night trip

Refinery Hotel

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