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1 room, 2 adults

Refinery Hotel

5-star5 stars
63 W 38th St, New York, NY, 10018, United States of America

Luxury hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9,2
Food
Delicious food
Bar
Bar is awesome
Room
Great room
Breakfast
Tasty breakfast
915See all 915 Hotels.com reviews
From 5 117 reviews

TripAdvisor Traveller Rating

Refinery Hotel

from ZAR 2,700
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Atelier Executive Suite

What’s around Refinery Hotel

Landmarks

  • In Midtown
  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Madison Square Garden - 3 min walk
  • Macy's - 4 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 9 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 12 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 19 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 20 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • Teterboro, NJ (TEB) - 28 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York Grand Central Terminal Station - 11 min walk
  • New York Penn Station - 14 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Winnies - Onsite lobby lounge.

Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Refinery Hotel’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Also known as

  • Hotel Refinery
  • Refinery Hotel
  • Refinery Hotel New York
  • Refinery New York
  • Refinery

Optional extras

Valet parking costs USD 72.00 per night

Breakfast costs between USD 20 and USD 30 per person (approximately)

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9,2 From 915 reviews

Good 6,0
Not 5 Star
Not a 5 star hotel. Very noisy at night with annoying reversing signal from rubbish removal vehicle at 2am each night. Rooftop bar closed for private function 2 of the 3 nights we were there. W 38th Street was a mess with rubbish piled up on the sidewalk. Lobby very nice and room we had was spacious by NY standards. Staff friendly and tried very hard. Adjoining restaurant to hotel convenient and food was good.
Bruce A, zaFamily trip
Good 6,0
Not so refined.
Their jazz bar was great with great service and the food there and in the restaurant was fine. Service at the front desk was good albeit there was one lass who was having a bad few days it seemed. Everyone else was lovely. But accommodation-wise it is a poor conversion. The room was large, which is good, but there are electric plugs on only one side of the bed, and other took far away to be useful to use the phone in bed and charge it... You hear people moving normally in the hall outside, in the room above, whenever they use water you hear the water hammer - and that’s too random to tune out... Three times the lights in the bathroom blew the breaker which took out the lights and some power sockets in the room. All they did was reset the RCD and not seek to fix the cause! No coffee or tea facilities in the room. Overall it was the least fulfilling hotel we stayed in in New York, the poorest value over a 4 night stay. Does not nearly meet the expectations set of its accommodation by its slick marketing.
Peter and Caroline, nzRomance trip
Very good 8,0
Great, but...
Very friendly and helpful staff, lovely room, coffee machine provided when requested, but no wow factor when you enter, lobby a bit crowded and breakfast pretty ordinary compared with Nomad and other hotels I guess they want to compete with
RIchard Hayhurst, usBusiness trip
Very good 8,0
Hotel is nice and location is good and bad. Good cause it’s conveniently located but bad cause it’s sooo noisy
Caecilia, phFamily trip
Exceptional 10,0
Best Manhattan hotel
We have stayed at quite a few different hotels in Manhattan and this one is by far our favorite! Vibe, location, staff, lobby, rooms, rooftop bar...everything was fantastic!
Ingrid Cox, usFamily trip

Refinery Hotel

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