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The Residence Boutique Hotel

Photo gallery for The Residence Boutique Hotel

Madiba luxury Suite | Egyptian cotton sheets, down comforters, free minibar, in-room safe
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Luxury Penthouse, 1 King Bed, City View | Terrace/patio
Luxury Room, 1 King Bed | Balcony

Overview of The Residence Boutique Hotel

The Residence Boutique Hotel

5.0 star property
Suburban hotel in Houghton Estate with 3 outdoor pools and spa
9,8 out of 10 Exceptional
9,8/10 Exceptional

260 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
17th 4th Avenue, Houghton, Johannesburg, Gauteng, 1986
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area

Room options

About this area

What's nearby

  • In Houghton Estate
  • Johannesburg Zoo - 2 min drive
  • Rosebank Mall - 4 min drive
  • Melrose Arch Shopping Centre - 4 min drive
  • Nelson Mandela Square - 8 min drive
  • Sandton Convention Centre - 8 min drive
  • Sandton City Mall - 8 min drive
  • Gold Reef City - 10 min drive
  • Apartheid Museum - 10 min drive
  • Mall of Africa - 15 min drive
  • East Rand Mall - 20 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 28 min drive
  • Lanseria Intl. Airport (HLA) - 53 min drive
  • Johannesburg Park Station - 16 min drive
  • Johannesburg Sandton Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • KFC - 4 min drive
  • Burger King Houghton - 4 min drive
  • Andersons Nursery - 3 min drive
  • Seattle Coffee Company - 10 min walk
  • Ocean Basket - 10 min walk
Map

About this property

The Residence Boutique Hotel

The Residence Boutique Hotel puts you within a 15-minute drive of Gold Reef City and offers an airport shuttle (available 24 hours) for ZAR 790 per vehicle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 3 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and restaurant.

Languages

Afrikaans, English, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Access to nearby indoor pool
  • Access to nearby health club
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels
  • CD player

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Residence Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 790 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Boutique Residence Hotel
Residence Boutique
Residence Boutique Hotel
Residence Boutique Hotel Johannesburg
Residence Boutique Johannesburg
The Hotel Johannesburg
The Residence Boutique Hotel Hotel
The Residence Boutique Hotel Johannesburg
The Residence Boutique Hotel Hotel Johannesburg

Frequently asked questions

Does The Residence Boutique Hotel offer free cancellation for a full refund?
Yes, The Residence Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Residence Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Residence Boutique Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at The Residence Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Residence Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Residence Boutique Hotel?
Yes, an airport shuttle is available. The charge is ZAR 790 per vehicle one-way.
What are the check-in and check-out times at The Residence Boutique Hotel?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Residence Boutique Hotel?
No, this hotel doesn't have a casino, but Gold Reef City (10-min drive) and Montecasino (18-min drive) are both nearby.
What is there to do at The Residence Boutique Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. The Residence Boutique Hotel also has a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near The Residence Boutique Hotel?
Yes, there's an onsite restaurant, Piano Bar.
Does The Residence Boutique Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Residence Boutique Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9,8

Exceptional

9,8/10

Cleanliness

9,8/10

Staff & service

9,5/10

Amenities

9,7/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

10/10 Exceptional

What a fantastic hotel.
What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.
glen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

nice from far, but far from nice
Unfortunately I was left very disappointed. - The room phone was faulty and I needed to walk to reception to get it attended to. - The AC power plug by the desk was not working so I needed to run my cable across the floor. - The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later. - Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix. - Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order. - Upon checkout, I was billed for that same meal twice! - On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great discovery
This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lloyd, 1-night trip
Verified Expedia guest review

4/10 Fair

The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.
Bhekimpilo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Old World Charm with every modern comfort. The highly professional staff exceeds your expectations and makes you feel like family.
Edward, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unique beautiful dream of a place! Will be back
Norah, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Quite boutique hotel that feels like home. Great staff that’s attentive to your every need. Diners enjoy the warmth of a roaring fire while listening to the serenades of an exceptional pianist. A truly SPECIAL evening.
Edward, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Juergen, 2-night trip
Verified Hotels.com guest review