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All properties in Chester, United Kingdom
1 room, 2 adults

Base Serviced Apartments - City Road

3-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
19-21 City Road, Chester, England, CH1 3AE, United Kingdom

Adults-only hotel within easy reach of Chester City Walls
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • I believed it was a full apartment but unfortunately it was a very small room with no…Mar 2, 2020
  • Good stay, check in was a little confusing as no one was there but once sorted everything…Feb 26, 2020

Base Serviced Apartments - City Road

  • Standard Double Room, Ensuite (Small)
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

What’s around Base Serviced Apartments - City Road


  • Heart of Chester
  • Chester Racecourse - 17 min walk
  • Chester City Walls - 12 min walk
  • Chester Cathedral - 12 min walk
  • University of Chester - 20 min walk
  • Grosvenor Park - 7 min walk
  • Eastgate Clock - 8 min walk
  • The Rows of Chester - 8 min walk

Getting around

  • John Lennon Airport (LPL) - 44 min drive
  • Manchester Airport (MAN) - 43 min drive
  • Chester Station - 5 min walk
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-6 PM
  • Check-out time is 11 AM
  • Express check-out
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 25
  • Minimum check-in age is 25

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

  • Laundry facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Polish
  • Portuguese

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
  • Weekly housekeeping provided

Base Serviced Apartments - City Road’s small print

Also known as

  • Base Serviced Apartments City Road
  • Base Serviced Apartments City Road Chester
  • Base Serviced City Road
  • Base Serviced City Road Chester
  • Hotel Chester City Road
  • Chester City Road
  • Base Serviced Apartments - City Road Hotel
  • Base Serviced Apartments - City Road Chester
  • Base Serviced Apartments - City Road Hotel Chester


This property charges a service fee when payment is by credit card for all bookings where payment for the stay will be made on site instead of at the time of booking.
Deposits vary depending on the size of the group and time of the week the booking is made for.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 250 per person, per stay

Optional extras

Late check-in after 6 PM can be arranged for an extra charge (amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Base Serviced Apartments - City Road

  • Is Base Serviced Apartments - City Road currently open?
    This property is closed from July 29 2020 to August 31 2020 (dates subject to change).
  • Are pets allowed at Base Serviced Apartments - City Road?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Base Serviced Apartments - City Road?
    You can check in from 3 PM to 6 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Base Serviced Apartments - City Road?
    Yes. Nearby restaurants include Siam (1-min walk), Old Harkers Arms (1-min walk), and Artichoke (2-min walk).

Recent reviews

Good 7,6 From 28 reviews

Poor 2,0
Not a good fit for us
Access to laundry facilities not available until after check out; heater was broken and required that you go outside your unit to jiggle a building thermostat; fire alarm went off for 2+ hours and the only remedy was to wait for an employee to arrive from Liverpool (never arrived); ikea cheap overused furniture. Also the lights were sensor activated and the heavy doors to living room and bedroom could not be propped open.
Mary Ann, us1 night trip
Exceptional 10,0
Lovely. No bath though. But really good night's sleep.
Dawn, gb1 night trip
Poor 2,0
Terrible service! Avoid!
The room was tiny, for a double room it was ridiculous the floor space wasn’t sufficient. We could hear a white noise, it went off every 30ish seconds we reported this to reception to which they responded they would get an engineer to attended the property but we had to go back to the room and wait for him as there was no other keys for the room?- we had plans that evening which were interrupted due to this. The receptionist put the phone down on me on two separate occasions when I tried to express my disappointment that we were being made to cancel our dinner reservations in order to fix the problem and wait an unknown amount of time. The only positive thing to note about the property is location and cleanliness. I sadly wouldn’t recommend this property!
A E, gb1 night trip
Very good 8,0
Overall very plaisant stay although our room was very small and lacked access to a kitchen and other essentials.
Yves, gb2 night romance trip
Very good 8,0
Really convenient for the station, the river and the city centre. Staff could not have been more helpful
Anne, gb1 night family trip
Exceptional 10,0
Fab place for a mini trip.
Great place central to everything. Only one downside is that the middle bedroom needs better ventilation, but overall spot on and had everything we needed.
Ann, gb3 night romance trip
Exceptional 10,0
Will definitely be using these apartments again.
The apartment was modern, clean and contained everything you needed. Staff were extremely helpful, checking in and out was super easy, even outside of checking in times. Staff so friendly, always asking if there is anything you needed. Great locations, surprisingly quiet. Oy issue was, there seemed to be no ventilation in the main bedroom and shower room. Also the sofa bed was not comfortable, thin springy mattress, sofa bed seemed to slope, so as my kids are adults, and had to share, found that there sleep was not restful. If the sofa bed was more comfy, than my review would have been 100%.
Clara, gb3 night family trip
Very good 8,0
Over night
Was an overnight stop before my next journey so all I wanted to do was relax get some food and sleep. The hostess was excellent super friendly and helpful couldn’t fault here. In first glance everything looked great but on further looks one side of the radiator panels wasn’t attached properly. The over head shower visibley needed a clean, the limescale build up was obvious. There one black marks on my pillows as if they had no been washed correctly
gb1 night trip
Good 6,0
It is not so good because it seems to be old building
gb1 night trip with friends
Exceptional 10,0
Stayed for an overnight as a convenient stop over. Apartment was spacious, modern and clean. Good location in walking distance to town centre. Nice pub serving a good selection of real ales downstairs, this can be quite loud into the night so be aware of this if that would bother you. Loads of places to eat too but we cooked for ourselves in the full kitchen in the appartment. Overall perfect for what we wanted and definitely beats a budget hotel like the one opposite ;)
N, gb1 night family trip

Base Serviced Apartments - City Road

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