4 Spa Resort Hotel

Photo gallery for 4 Spa Resort Hotel

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of 4 Spa Resort Hotel

4 Spa Resort Hotel

4.0 star property
4-star hotel in Aci Castello with spa and indoor pool

8,2/10 Very good

190 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Via Nazionale, 114, Aci Castello, CT, 95021
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 7 spa tubs
  • Health club
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Via Etnea - 12 min drive
  • Mount Etna - 32 min drive
  • Etnaland - 35 min drive

Getting around

  • Fontanarossa Airport (CTA) - 30 min drive
  • Catania Acquicella Station - 10 min drive
  • Cannizzaro Station - 17 min walk
  • Catania Ognina Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

4 Spa Resort Hotel

4 Spa Resort Hotel offers an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or aromatherapy. Other highlights at this upscale hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers say good things about the convenient parking and breakfast.

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The listed facility fee for pool access is charged per person, per hour. Access to the fitness center is EUR 5 per person, per hour. The fitness center is open Monday to Friday, and Saturday mornings, weekly.
  • During the spa area renovation select services including massages will still be available for a surcharge, subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 7 spa tubs

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luxury Beauty. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night, up to 3 nights

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

Renovations and closures

The following facilities will be closed during August:
  • Fitness facilities
The following facilities are closed on Sunday and Saturday:
  • Fitness facility

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

4 Spa Aci Castello
4 Spa Resort Hotel
4 Spa Resort Hotel Aci Castello
4 Spa Resort Hotel Hotel
4 Spa Resort Hotel Aci Castello
4 Spa Resort Hotel Hotel Aci Castello

Frequently asked questions

Overall score and ratings

8,2

Very good

9,0/10

Cleanliness

8,3/10

Staff & service

7,6/10

Amenities

8,3/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

Very good.
5-night business trip
Verified Expedia guest review

8/10 Very good

Sophie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They checked us into a room that was already checked into with a woman’s belongings in. They upgraded us to a slightly better room that reeked of bleach. The spa which we booked the hotel to use was an up charge. Very unhappy with our stay
P, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Hotel was clean, pool was nice, restaurant needs a bigger menu
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff. We will be back the next time we are in town.
Bernie, 2-night romance trip
Verified Expedia guest review

2/10 Poor

property needed a paint job. room was outdated. in need of a major upgrade. They had a computer for guest use but it did not work and no one was able to fix it. Staff would not print my boarding pass at the front desk.
3-night family trip
Verified Expedia guest review

6/10 Good

Average hotel with some good views
Room was large and clean enough. Showers need updating. We paid extra for sea views but might as well have saved our money as there was no balcony and you had to stand at the window to get the view! All the indoor facilities cost quite a bit extra. We tried to book the spa and the lack of interest in even acknowledging our presence caused us not to bother. All the staff were too busy talking!! This hotel is more for businesses/conferences than tourists Also avoid unless you are Italian.
mdr, 10-night trip
Verified Expedia guest review

8/10 Very good

Dionisis, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ok for 2 days no longer.
Hotels.com initially let us down and forgot to give a bed to our daughter. The hotel reluctantly agreed to change our room. We were put in a room just refurbished which was very nice however unfinished. wires were still hanging out of the wall on the balcony. The pool was nice and plenty of space. Largely stuck at. the hotel unless you have a car. Taxi to local town was 25-35 euro per trip. Bay view from balcony was outstanding.
Jonathan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Very nice hotel
Very good location if you do not want a hotel in the middle of the city, like we did. The most important advantages were the out of town location and the huge free parking available. Mind you: the entrance to the hotel from the road it 10 meters after the square turn, with a very small sign on the road, not lighted at night, though the is a huge very noticeable lighted sign above the inside main building. Very friendly staff, very accommodating. Food in breakfast was tasty and varied, nothing was missing. If one was finished, it was quickly replaced. We enjoyed very much the one dinner we had. Room was very clean and VERY VERY spacious with a very nice balcony faced to the sea. There was a minibar that we did not use, but no coffeemaker nor coffee. We did not use the spa facilities (no time), but looked into it and they seemed very nice and very popular (though not crowded). Some bizarre things: for example, room sign's' location in the corridor was in the opposite to its location. The mattress was 10 centimeters short off the bed frame. All the water cups in the room and at breakfast are the simplest plastic disposable ones, not what you will expect in a 4-star rated hotel... Also the cleaning service cart was sometimes left next to the room's door or the main elevator door during the evening. All in all we were quite satisfied from our experience and we recommend it.
4-night business trip
Verified Expedia guest review