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Coastlands Umhlanga Hotel and Convention Centre

Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of Coastlands Umhlanga Hotel and Convention Centre

Coastlands Umhlanga Hotel and Convention Centre

4.0 star property
4-star hotel in Umhlanga with spa and outdoor pool

8,4/10 Very good

290 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is R1 700
Price available on 2022/12/13
Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • Durban Beach - 10 min drive
  • UShaka Marine World - 24 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 14 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Butcher Block - 6 min walk
  • Tashas - 6 min walk
  • Mozambik - 7 min walk
  • Circus Circus - 7 min walk
  • Cape Town Fish Market - 7 min walk

About this property

Coastlands Umhlanga Hotel and Convention Centre

Coastlands Umhlanga Hotel and Convention Centre offers an airport shuttle (available 24 hours) for ZAR 350 per person one-way. Guests can visit the spa to indulge in massages, body wraps, or facials, and Saffron Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a health club. The convenient parking and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 60 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle available 24 hours*
  • Cruise terminal shuttle*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Pool gate

What to do

  • Beach shuttle (surcharge)
  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Saffron Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 200 for adults and ZAR 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 11 costs ZAR 150 (one-way)

Parking

  • Self parking costs ZAR 60 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Frequently asked questions

Does Coastlands Umhlanga Hotel and Convention Centre offer free cancellation for a full refund?
Yes, Coastlands Umhlanga Hotel and Convention Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Coastlands Umhlanga Hotel and Convention Centre?
As of 06 December 2022, prices found for a 1-night stay for 2 adults at Coastlands Umhlanga Hotel and Convention Centre on 13 December 2022 start from R1 700, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Coastlands Umhlanga Hotel and Convention Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Coastlands Umhlanga Hotel and Convention Centre?
Yes, there's an outdoor pool.
Are pets allowed at Coastlands Umhlanga Hotel and Convention Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Coastlands Umhlanga Hotel and Convention Centre?
Yes. Self parking costs ZAR 60 per day. RV/bus/truck parking is available.
Is airport shuttle service offered by Coastlands Umhlanga Hotel and Convention Centre?
Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
What are the check-in and check-out times at Coastlands Umhlanga Hotel and Convention Centre?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge.
Is there an onsite casino at Coastlands Umhlanga Hotel and Convention Centre?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at Coastlands Umhlanga Hotel and Convention Centre and nearby?
Coastlands Umhlanga Hotel and Convention Centre has a spa and an outdoor pool, as well as a health club and a picnic area.
Are there restaurants at or near Coastlands Umhlanga Hotel and Convention Centre?
Yes, Saffron Restaurant offers ocean views. Nearby restaurants include Butcher Block (6-min walk), Tashas (6-min walk), and Mozambik (7-min walk).
Does Coastlands Umhlanga Hotel and Convention Centre have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Coastlands Umhlanga Hotel and Convention Centre like?
Coastlands Umhlanga Hotel and Convention Centre is a short 7-minute walk from Gateway Theatre of Shopping and 3 minutes' walk from KwaZulu-Natal Sharks Board.

Overall score and ratings

8,4

Very good

9,0/10

Cleanliness

8,4/10

Staff & service

8,5/10

Amenities

8,6/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

Good view but terrible service
The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Clarissa, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Beaware the fine print
Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Visvanath, 1-night trip
Verified Hotels.com guest review

6/10 Good

Horrendous with no safety or covid protocol.
Hotel had no mask wearing mandate People entering the lifts with No masks. Smokers are allowed to smoke without any implications whatsoever. We had to have our room changed. No security with entry. You could enter through the basement and go to any floor. What an absolute joke. At best, a 2 star experience. Charged for parking, but entrance to the Hotel parking was open from Friday to Sunday. My 6th trip here and my last. This made me not want to go out again.
Ashish, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 5-night trip
Verified Hotels.com guest review

8/10 Very good

the original room allocated, 805 there was a problem with the bedding cleanliness. however, this was rectified the same evening. the lady on duty 26/12/2021 @ 22:00 was extremely helpful and efficient. unfortunately i cannot remember her name, but she needs a pat on the back.
George, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juanita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phindile, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed with wifi
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thamsanqa, 1-night trip
Verified Hotels.com guest review