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1 room, 2 adults

Shenzhen Castle Hotel

4,5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Refrigerator
  • Separate bedroom
Genzon Golf Club, Baohe Road, Ailian Street, Longgang District, Shenzhen, Guangdong, 518116, China

Luxury hotel in Longgang with 3 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Refrigerator
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

China may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Superb hotel with great facilities. Quite expensive in the restaurants. The golfing range…Oct 26, 2019
  • Great hotel with great service! There isn't much to do around Longgang, but the hotel…Aug 14, 2019

Shenzhen Castle Hotel

from ZAR 2,569
  • Deluxe Double Room
  • Deluxe Twin Room
  • Deluxe Duplex, 1 King Bed, Balcony, Golf View
  • Executive Suite, 1 King Bed, Balcony, Golf View
  • Family Room

What’s around Shenzhen Castle Hotel

Landmarks

  • In Longgang
  • Universiade Shenzhen Sports Center - 45 min walk
  • Crane Lake Fortified Hakka Village and Hakka Culture Museum - 4.6 mi / 7.4 km
  • Wutong Mountain - 13.4 mi / 21.6 km
  • Dafen Oil-Painting Village - 13.9 mi / 22.4 km
  • Shenzhen Guanlan Landscape and Cultural Park - 16 mi / 25.7 km
  • Hongfa Temple - 20.2 mi / 32.6 km
  • OCT East Water Park - 21 mi / 33.8 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 77 min drive
  • Shenzhen Pingshan Railway Station - 13 min drive
  • Pinghu Railway Station - 17 min drive
  • Shenzhen East Railway Station - 18 min drive
  • Ailian Station - 29 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 8:30 AM to 5 PM*

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf driving range on site
  • Golfing on site
  • Marina on site
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 13988
  • Conference space size (meters) - 1300
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Rong Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Western Restaurant - This restaurant specializes in fusion cuisine.

Daqiao - This restaurant specializes in Japanese cuisine.

Show Bar - Onsite cocktail bar. Happy hour is offered.

Lobby Lounge - This café serves breakfast, lunch, and dinner.

Shenzhen Castle Hotel’s small print

Also known as

  • Shenzhen Castle Hotel
  • Shenzhen Castle
  • Shenzhen Castle Hotel Hotel
  • Shenzhen Castle Hotel Shenzhen
  • Shenzhen Castle Hotel Hotel Shenzhen

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 6:30 AM to 10 PM.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and through room service.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Rollaway beds are available for CNY 300.0 per night

    Buffet breakfast is offered for an extra charge of CNY 136 for adults and CNY 136 for children (approximately)

    Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Shenzhen Castle Hotel

    • Does Shenzhen Castle Hotel offer free cancellation for a full refund?
      Yes, Shenzhen Castle Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Shenzhen Castle Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Shenzhen Castle Hotel?
      Yes, there's free self parking.
    • Is there a pool at Shenzhen Castle Hotel?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 6:30 AM to 10 PM.
    • Are pets allowed at Shenzhen Castle Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Shenzhen Castle Hotel?
      You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
    • Are there restaurants at or near Shenzhen Castle Hotel?
      Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include McDonald's (2.9 mi), 23 Cafe (3.2 mi), and 创业咖啡 (3.5 mi).
    • Is airport shuttle service offered by Shenzhen Castle Hotel?
      Yes, an airport shuttle is available from 8:30 AM to 5 PM on request. The charge is CNY 500 per vehicle one way.
    • What is there to do near Shenzhen Castle Hotel?
      Recommended spots to visit include Universiade Shenzhen Sports Center (2.3 mi) and Crane Lake Fortified Hakka Village and Hakka Culture Museum (4.6 mi), along with Wutong Mountain (13.4 mi) and Dafen Oil-Painting Village (13.9 mi).

    Recent reviews

    Exceptional 9,4 From 20 reviews

    Exceptional 10,0
    A quiet break from SZ
    This is, by far, the best hotel in Longgang area. I've stayed here several times now. It's very quiet and serene -- a nice reprieve from the city, if that's what you're looking for. Rooms are spacious with great views of the golf course. The hotel staff is wonderful, friendly and helpful -- they've done everything from helping order food delivery to even accompanying me to the hospital on my last trip, when I had a fierce ear infection; truly incredible. The food is great, gym is clean, and sauna is top notch.
    us4 night business trip
    Exceptional 10,0
    Incredible quality and Service at Shenzen Castle!
    Amazing hotel, by far the best place I stayed on my China trip, will be staying there in any future trip to Shenzen! The level of service and the cuisine were unparralleled, and the rooms left no detail wanting!
    Charles, us1 night business trip
    Exceptional 10,0
    Great all around
    Great golf course, and friendly helpful staff. Both the breakfast and lunch buffets are incredible.
    Jeffrey, us2 night business trip
    Exceptional 10,0
    Great all around
    This hotel is beautiful, the rooms are spacious and have great views of the golf course. The buffet breakfat has good western options and the lunch buffet in the pool aide resturant is really good. Service was top notch. The location has a few disadvantages, but if you are working in the LongGang area its great.
    Jeffrey, us4 night business trip
    Exceptional 10,0
    值得一住
    舒適,平靜,環境一流,服務週到。不錯的渡假酒店。
    seung wai, hk1 night business trip
    Exceptional 10,0
    優越酒店
    各方面也很優越 前線員工服務態度極好 真正覺得受尊重和享受感覺
    Mei King, tw1 night family trip
    Exceptional 10,0
    好好好
    hk1 night business trip
    Exceptional 10,0
    絕對推薦
    住過幾次,冇得彈
    Hang, hk1 night romance trip
    Exceptional 10,0
    周末度假理想选择
    度假十分理想。住两天送了4张高尔夫练习场券,环境很好,房间正对高尔夫球场的大湖。早餐丰富,有现做的很多吃的。泳池也不错,就是桑拿一般,温度低,且只有湿蒸。如果出酒店去其他地方会很不方便。
    Xiangyin, cn2 night family trip
    Very good 8,0
    第二次入住,依然感覺不錯,還會再去
    hk1 night family trip

    Shenzhen Castle Hotel