Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Vientiane, Vientiane Prefecture, Laos
1 room, 2 adults

Crowne Plaza Vientiane

5-star5 stars
Samsenthai Road Chanthabouly District, Vientiane, 01000, Laos

Luxury hotel with spa, near Wat Si Saket
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • We basicly like everything.The breakfast was excellent too.Mar 11, 2020
  • Excellent hotel. The facility is attractive, the rooms are comfortable, and the service…Mar 7, 2020

Crowne Plaza Vientiane

from ZAR 1,480
  • Business Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View (Mekong View)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, View (Mekong View)
  • Executive Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking

What’s around Crowne Plaza Vientiane

Landmarks

  • Heart of Vientiane
  • Wat Si Saket - 22 min walk
  • Talat Sao - 30 min walk
  • Patuxay - 35 min walk
  • Chao Fa Ngum Statue - 4 min walk
  • Ban Anou Night Market - 14 min walk
  • Laos National Stadium - 16 min walk
  • Lao National Museum - 18 min walk

Getting around

  • Vientiane (VTE-Wattay Intl.) - 9 min drive
  • Nong Khai Na Tha Station - 33 min drive
  • Nong Khai Station - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 8439
  • Conference space size (meters) - 784
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Lao
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.

3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.

The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Crowne Plaza Vientiane’s small print

Also known as

  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Vientiane
  • Crowne Plaza Vientiane Hotel Vientiane

Policies

  • Pool access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Full breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Vientiane

    • Is there a pool at Crowne Plaza Vientiane?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Are pets allowed at Crowne Plaza Vientiane?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Crowne Plaza Vientiane?
      Yes, there's free self and valet parking.
    • Is airport shuttle service offered by Crowne Plaza Vientiane?
      Yes, an airport shuttle is available. The charge is USD 20 per room one-way.
    • What are the check-in and check-out times at Crowne Plaza Vientiane?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Crowne Plaza Vientiane?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Exceptional 9,4 From 292 reviews

    Very good 8,0
    Overall a nice hotel
    Great hotel with great amenities. The only thing I didn’t like was the amount of mosquitoes that were is the lobby area near the bar and restaurant. It was so bad that the hotel staff gave me mosquito repellent to spray on while I was eating. Also, the shower in the bathroom could use a deep cleaning as mold was starting to form in the cracks.
    us2 night business trip
    Exceptional 10,0
    Wonderful stay at the Crown Plaza
    This is a very good hotel from check in to checkout. The staff is very nice. The room is very clean and well organized. The food at the restaurant is good and the breakfast amazing.Their cakes are delicious.
    Edgard, ca2 night trip
    Exceptional 10,0
    Luxury all the way
    Good size rooms with everything you need for a comfortable stay staff very polite. Breakfast the best choice of any hotel in loas this is the only place to stay for 5 star luxury experience.
    Laura, gb1 night trip
    Exceptional 10,0
    More than excellent
    Our stay at the hotel was more than perfect. The hotel's facilities, breakfast, staff, service - the best we have experienced in our 40 years of travelling. They upgraded our room, decorated it and sent us a special cake for our anniversary. The staff did their utmost to serve us and make our stay as pleasant as can be. The breakfast is extremely rich and tasty, the swimming pool is great, the spa-excellent, the room - beautiful and spacious. What else can one wish for a lovely vacation?
    MEIR, us1 night trip
    Exceptional 10,0
    Beautiful hotel and rooms superb decor, great restaurant.
    Mrs.Elaine, gb4 night trip with friends
    Very good 8,0
    Not Really 5 Star But Good Enough
    We ended up booking here because of a bad experience resulting in us checking out early from a nearby hotel. Service was a little too fussy at times (clearing of plates when still eating is irritating) but overall I was happy here. TV channels in English were limited and the TV system kept freezing/rebuffering. There was an issue with the hot water not being hit enough for a bath but I managed to resolve this. Restaurant was awesome.
    AARON, au2 night trip
    Exceptional 10,0
    Superb breakfast buffet though coffee service could be speedier. Excellent gym and very nice pool. Very good wifi Friendly and helpful staff. About a 15 minute walk to Nam Phousi Will use again
    anthony, th6 night trip
    Exceptional 10,0
    Trip to Vientiane
    Everything was perfect. Highly recommend this hotel!
    Jerry, us4 night business trip
    Exceptional 10,0
    Great Stay
    Friendly staff, great location, great food. Pleasure to stay there
    Peter, au4 night trip
    Exceptional 10,0
    Great Hospitality and Value
    From check-in to check-out we were treated with great respect and kindness. The entire staff of the Crowne plaza exceeded our expectations and made sure we were well taken care of. I wish I could remember everyone's name but, we were crazy busy and I didn't always get a look at everyone's name. Three persons who I DO remember include: Daniel at the front desk ...a gem. He checked us in & provided a plethora of excellent answers to our multitudes of questions. He solved our problems and gave us great advice. He remembered our names throughout the stay and we had some nice conversations. He is a great front office agent. His cohorts at the Front Desk were equally as impressive and I am sorry to not be able to name them all. Lor, at concierge/bell/ everything...is fabulous. I was befuddled by the printer and the computer center and he helped everything move along smoothly. He also, helped with directions and advice on a number of occasions. And, I believe her name is 'Vern?' who served our coffee and juice at the breakfast buffet...she was kind and genuine and had a great big smile. Our only real issue was the lack of breakfast options. We had things to do and places to go. The a la carte bkfst only has 3 items. The pork/croissant is terrible. I looked at the coffee / deli area to see they had 'Banh Mi' style sandwiches...one with egg. And, I noted that they open at 8am. We planned our breakfast this. But, these are not ready until 9.They need on the go bkfst
    Erin, vn4 night romance trip

    Crowne Plaza Vientiane

    Is the description of this property not correct? Tell us