Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

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Indoor pool
Indoor pool
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Overview of Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
Suburban hotel with indoor pool, near St. Jacobs Market District Visitor Information Centre

8,8/10 Fabulous

976 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R2 146
Price available on 2022/06/27
Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Township of Woolwich
  • St. Jacobs Market District Visitor Information Centre - 2 min walk
  • St. Jacobs Country Playhouse - 1 min drive
  • St. Jacobs Outlets - 1 min drive
  • Conestoga Mall - 4 min drive
  • University of Waterloo - 7 min drive
  • RIM Park - 6 min drive
  • Wilfrid Laurier University - 10 min drive
  • Waterloo Central Railway Station - 15 min drive
  • Waterloo Park - 9 min drive
  • Centre In The Square - 13 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive
  • Kitchener Station - 14 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 31 min drive
  • Guelph Central Station - 31 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel puts you within a 10-minute drive of University of Waterloo and St. Jacobs Market District Visitor Information Centre. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 25.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,1/10

Cleanliness

9,0/10

Staff & service

8,6/10

Amenities

9,0/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Sally, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good value, extremely comfortable beds and friendly staff, at the reception and breakfast room
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to stay.
We have stayed here often and always find it to be clean, service is friendly and efficient. The breakfast is good and they have a new pancake machine that was fantastic! No messiness and two hot pancakes emerged with the push of a button. We will stay here again
Mary-Lou, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Carpet frayed near doorways, Shower doors leaking, floor all wet as no door stop on bottom. Floor very slippery when wet. Shower curtain half broken, hanging only in the middle. No USB ports anywhere to recharge devices. Needs upgrading. Not enough towels available in pool area. Staff friendly, cleanliness good. Safety measures were good.
Colette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

J, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tak, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night family trip
Verified Hotels.com guest review