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Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants, near Sunshine City Shopping Mall

  • Free Internet
From
ZAR 5,914

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  • Guest Room
  • Guest Room
  • Indoor Pool
  • Premier Suite, City View 2019 - Living Area
  • Guest Room
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2-10-8 Sekiguchi, Bunkyo ku, Tokyo, 112-8667, Tokyo, Japan
9,4.Exceptional.
  • Lovely hotel with an amazing garden right in the middle of Tokyo.

    Jun 22, 2021

  • It was for the first time to stay in Chinzanso. We had such a great stay. Service was…

    Apr 28, 2021

See all 619 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 267 guestrooms
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Hot springs

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Bunkyo
  • Sunshine City Shopping Mall - 31 min walk
  • Mejiro Garden - 31 min walk
  • Omoide Yokocho - 2.7 mi / 4.4 km
  • Imperial Palace Garden - 3 mi / 4.8 km
  • Ueno Zoo - 3.4 mi / 5.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premier Room, 1 King Bed, Non Smoking, City View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, Garden View (Spa Access)
  • Premier Room, 1 King Bed, Non Smoking, Garden View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, City View (Spa Access)
  • Premier Suite, 2 Bedrooms, Connecting Rooms, Garden View
  • Premier Suite, 1 King Bed, City View
  • Premier Suite, City View
  • Run of the House 1 King bed
  • Run of the House 2 Twin beds
  • Premier Room, 1 King bed, Smoking, Garden View (Spa access)
  • Premier Room, 2 Single Beds, Smoking, Garden View (Spa Access)
  • Premier Room 1 King Bed City View
  • Premier Room 2 Single Beds City View
  • Premier Room 1 King Bed Garden View
  • Premier Room 2 Single Beds Garden View
  • Premier Room 1 King bed Smoking City View
  • Premier Room 2 Single Beds Smoking City View
  • Premier Room 1 King bed Smoking Garden View
  • Premier Room 2 Single Beds Smoking Garden View
  • Premier room Connecting Rooms City View

What’s around

Landmarks

  • In Bunkyo
  • Sunshine City Shopping Mall - 31 min walk
  • Mejiro Garden - 31 min walk
  • Omoide Yokocho - 2.7 mi / 4.4 km
  • Imperial Palace Garden - 3 mi / 4.8 km
  • Ueno Zoo - 3.4 mi / 5.5 km
  • Ameya-Yokochō - 3.8 mi / 6 km
  • Yanaka Cemetery - 4.3 mi / 6.9 km
  • Tokyo Sky Tree - 8.7 mi / 14.1 km
  • Tokyo Opera City Tower - 10.9 mi / 17.5 km
  • MetLife Dome - 30.2 mi / 48.6 km

Getting around

  • Narita Intl. Airport (NRT) - 51 min drive
  • Haneda Airport (HND) - 36 min drive
  • Mejiro Station - 26 min walk
  • Iidabashi Station - 29 min walk
  • Takadanobaba Station - 30 min walk
  • Edogawabashi Station - 7 min walk
  • Gokokuji Station - 12 min walk
  • Waseda Streetcar Station - 13 min walk
  • Airport shuttle (surcharge)
map
See on map
2-10-8 Sekiguchi, Bunkyo ku, Tokyo, 112-8667, Tokyo, Japan

At a glance

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.
A scheduled power outage will take place on January 5, 2022, from 1 AM to 5 AM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle from 6:00 AM to 7:00 PM*

Parking

  • Onsite self parking (JPY 1000.00 per night)
  • Onsite valet parking (JPY 2000.00 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 6824
  • Conference space size (meters) - 634

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1991
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, YU, THE SPA. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Dining

Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Bistro - This bistro specializes in fusion cuisine and serves lunch and dinner. Open daily.

Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Chinzanso
  • Bunkyo Four Seasons
  • Four Seasons Bunkyo
  • Four Seasons Hotel Bunkyo
  • Hotel Chinzanso Tokyo Japan
  • Four Seasons Tokyo
  • Hotel Chinzanso Tokyo Hotel
  • Hotel Chinzanso Tokyo Tokyo
  • Hotel Chinzanso Tokyo Hotel Tokyo
  • Chinzanso Hotel
  • Chinzanso Hotel Tokyo
  • Chinzanso Tokyo
  • Chinzanso Tokyo Hotel
  • Hotel Chinzanso
  • Hotel Chinzanso Tokyo
  • Tokyo Chinzanso
  • 4 Seasons Hotel Tokyo At Chinzan-So

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facility access costs JPY 4400 per person, per day. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Self parking costs JPY 1000.00 per night

Valet parking costs JPY 2000.00 per night

Rollaway beds are available for JPY 4840.0 per night

Full breakfast is offered for an extra charge of JPY 3751 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of JPY 10890 per accommodation, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 8:00 AM to 10:00 PM.

Hot springs access available from 8:00 AM to 6:00 PM.

Guests under 4 years old are not allowed in the swimming pool or spa tub.

Guests under 4 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Chinzanso Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000.00 per night. Valet parking costs JPY 2000.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM. The swimming pool will be unavailable from September 6 2021 to September 10 2021 (dates subject to change).
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of JPY 10890 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 7 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Bistro Le Soleil (6-min walk), Don Ciccio (6-min walk), and Mokushun-dō (7-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 7:00 PM. The charge is JPY 3200 per person one-way.
  • Onsite recreation at Hotel Chinzanso Tokyo includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Chinzanso Tokyo also has a 24-hour fitness center and a garden.
9,4.Exceptional.
  • 10,0.Exceptional

    雲海を観に

    雲海とライトアップのイベント目当てで宿泊しました。お天気も良かったので、お部屋から雲海と夜景を楽しむことができました。 紅葉の時期になると、昼間の景色がもっと綺麗で、より楽しむことができると思います。 お部屋をアップグレードして頂いたので、独立したパウダースペースがあり、女性にとってはとても便利で良いお部屋でした。

    1 night trip, Oct 28, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    都会で静寂を味わえる!

    コロナ禍で、とても大変だと思いますが、素晴らしい滞在になりました。お部屋迄案内等はありませんでしたが、仕方ない事です。初めての宿泊ではないので、大丈夫でした。入口が正面玄関しか開いていなく、他の入り口は閉鎖されているので、これから訪れる方は気を付けて下さい。

    Yuko, 1 night family trip, Sep 1, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Disappointing

    The Hotel public areas are classic and beautiful. The general hotel service is normal 5-star service. The room (deluxe king garden view) was large but it definitely looks like it has been at least a few decades since it was refurbished and the bed is really hard (normal for Japan). The annoying part was that I wanted a staycation (which I do bi-monthly) and thought the hotel would be pleased to have a guest as the other have been. Especially at $400 a night plus I had pre-booked to spend another $250 on the champagne garden (plus another $100 on room service and bistro). It also is a gold VIP Hotels.com property. I called the day before to confirm a room upgrade, early check-in and check-out because I still wanted to cancel if they could not accommodate. Early check-in was given. Late check-out was promised then cut in half because of an arriving guest. Room upgrade promised then not provided. They said they did but it was a Deluxe King Garden View exactly as described and booked on Hotels.com. So IMHO not upgrade. And they wanted $45 to use the pool and spa. Since I live in Tokyo, I thought they might be more generous with a room upgrade and check-in/check-out hoping I'd return. Definitely not. For me it was nothing special and a typical 5-star service at an old hotel at normal prices. Definitely won't return. Next month I am going to the Shangri-La.

    1 night trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    ホスピタリティが素晴らしい

    いくつかの施設やサービスが休止中だったのは残念でした。しかし、スタッフの方々が程良い距離で適切な声をかけて下さったりホスピタリティが素晴らしく、とてもゆっくり出来ました。 お庭も朝早くから手入れされていて、早朝の散歩も楽しみました。 お部屋の清掃も行き届いていました。シャワーヘッドの水流マッサージが良かったです。

    2 night family trip, Aug 17, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    こども連れも安心

    素敵な時間を演出していただきましてありがとうございました。子どもと沖縄に行きたかったのですが、都内の憧れホテルに思い切って宿泊してみることにしました。  到着後チェックインの際もスタッフの方が子どもに話しかけてくれました。プレゼントのクマのぬいぐるみをいただき、七福神ラリーの説明をしていただきました。チェックアウトが終わったら、ママ、あとで庭に神様探しに行こう、とワクワクしていました。 食事も全て美味しく、子どももモリモリ食べていました。コースのお料理も美味しくいただきました。朝食時も、こどもは「ママ、このソーセージいい匂いする。かいでみて」など、大満足でした。朝食もコースでいただいたので、「ぼく、部屋に帰ってる」、と2人で道順を確認していたら、スタッフの方がエレベーターまで送り届けてくださいました。こどもは、「高級ホテルって、王様みたいだね」、と言ってました。短い旅行でしたが、何度も「楽しい!」を連呼して、子どもがファンになっていました。ゲームが大好きで、外に連れ出そうとしてもよく断られるのですが、旅行の楽しさを感じてくれたようです。

    1 night family trip, Aug 16, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very kind staff, good services, clean room. Excellent Hotel.

    1 night family trip, Aug 12, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Highly recommended

    Excellent hotel, excellent service.

    2 night family trip, Aug 11, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Stay in the heart of Tokyo but without the bustle

    What a lovely way to enjoy the city. The hotel is beautiful with a gorgeous garden and wonderful restaurants. The room was fantastic, such a comfortable bed and all of my needs were catered for.

    Nathan, 2 night trip, Jul 24, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    都会のオアシス

    都会の中の森でした。とても静かなのに、景色はビル。不思議な感覚でした。

    Takako, 1 night family trip, Jul 23, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    レストランのオープンの時間を一階のフロアにいた

    4 night trip, Jun 30, 2020

    Verified Hotels.com guest review

See all 619 reviews