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Somatel Hotel

Photo gallery for Somatel Hotel

Exterior
Outdoor pool
Outdoor pool
Standard Double Room | In-room safe, individually furnished, desk, blackout drapes
Standard Double Room | In-room safe, individually furnished, desk, blackout drapes

Overview of Somatel Hotel

Somatel Hotel

3.0 star property
Beaux Arts Douala hotel with 1 outdoor pools, connected to the convention center

49 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
Rue Akwa-Bali, Douala, 17546
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Area shuttle
  • Beach shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Akwa II

Getting around

  • Douala (DLA-Douala Intl.) - 16 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Mediterranée - 14 min walk
  • Le Tournebroche - 14 min walk
  • Le Boj - 16 min walk
  • Saga Africa - 16 min walk
  • A la Broche - 3 min drive

About this property

Somatel Hotel

Somatel Hotel is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can indulge in beachside massages and enjoy local cuisine at La Voute, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a snack bar/deli are other features.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking

Transfers

  • Free airport shuttle on request (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Shopping

Working away

  • Meeting rooms
  • Conference center

Services

  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Voute - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 5.49 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 14 per person (approximately)
  • Area shuttle service to the beach, casino, and shopping center is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Somatel
Somatel Douala
Somatel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel Douala

Frequently asked questions

Does Somatel Hotel offer free cancellation for a full refund?
Yes, Somatel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Somatel Hotel?
As of 08 December 2022, prices found for a 1-night stay for 2 adults at Somatel Hotel on 30 December 2022 start from R935, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Somatel Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Somatel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Somatel Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Somatel Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Somatel Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Somatel Hotel?
Check-in ends–anytime. Check-out time is noon.
What is there to do at Somatel Hotel and nearby?
Somatel Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Somatel Hotel?
Yes, La Voute offers local cuisine. Nearby restaurants include Mediterranée (14-min walk), Le Tournebroche (14-min walk), and Chateau De Coree Goung (2.3 mi).
Does Somatel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Somatel Hotel like?
Somatel Hotel is in Akwa II, a short 6-minute walk from Cathedral of Saints Peter and Paul and 10 minutes' walk from Espace Doual'art.

Overall score and ratings

5,8

6,3/10

Cleanliness

6,5/10

Staff & service

7,0/10

Amenities

5,7/10

Property conditions & facilities

4,5/10

Eco-friendliness

2/10 Poor

michael, 4-night trip
Verified Expedia guest review

8/10 Very good

Valentin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My trip who's called i going to let you know when is the next trip
RaoulPao, 2-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

2/10 Poor

Budget Hotel
Employees was not able to access to my online reservation.
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with good food and security
The Staff are very friendly with customers The food are served on time
Duclos, 2-night trip
Verified Expedia guest review

6/10 Good

Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
Verified Hotels.com guest review

4/10 Fair

Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
Verified Expedia guest review

2/10 Poor

Terrible! Dirty! Too expensive!
This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
Verified Expedia guest review

2/10 Poor

No concept of professionalism or customer service
The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
Verified Hotels.com guest review