City Seasons Hotel Al Ain

Photo gallery for City Seasons Hotel Al Ain

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Pillowtop beds, minibar, in-room safe, individually furnished
Pillowtop beds, minibar, in-room safe, individually furnished
Pillowtop beds, minibar, in-room safe, individually furnished
LED TV

Overview of City Seasons Hotel Al Ain

City Seasons Hotel Al Ain

4.0 star property
4-star hotel in Al Ain with spa and outdoor pool

7,2/10 Good

42 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is R1 032
Price available on 2022/07/02
Map
Al Muwaiji, Al Ain, 14929
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Al Ain
  • United Arab Emirates University - 3 min drive
  • Al Jahili Fort - 4 min drive
  • Al Jimi Mall - 5 min drive
  • Al Ain National Museum - 6 min drive
  • Al Ain Oasis Park - 6 min drive
  • Al Ain Mall - 6 min drive
  • Al Ain Zoo - 6 min drive
  • Hili Border Post - 9 min drive
  • Hili Fun City - 14 min drive
  • Bawadi Mall - 17 min drive

Getting around

  • Al Ain (AAN) - 18 min drive
  • Abu Dhabi Intl. Airport (AUH) - 78 min drive

About this property

City Seasons Hotel Al Ain

City Seasons Hotel Al Ain puts you 3.8 mi (6.2 km) from Al Ain Zoo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Swedish massages, aromatherapy, or Ayurvedic treatments. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 4 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nice Springs Spa. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 45 for adults and AED 22.50 for children (approximately)
  • Late check-out can be arranged for an extra charge of AED 150 (subject to availability)
  • Spa access is available for an extra charge of AED 250 per stay

Renovations and closures

The following facilities or services will be unavailable from June 22 2022 to June 22 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AED 100.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7 AM to 9 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Al Ain City Seasons Hotel
City Seasons
City Seasons Al Ain
City Seasons Hotel
City Seasons Hotel Al Ain
City Seasons Hotel, Al Ain Emirate Of Abu Dhabi
City Seasons Hotel, Al Ain Hotel Al Ain
City Seasons Al Ain Al Ain
City Seasons Hotel Al Ain Hotel
City Seasons Hotel Al Ain Al Ain
City Seasons Hotel Al Ain Hotel Al Ain

Frequently asked questions

Overall score and ratings

7,2

Good

7,4/10

Cleanliness

7,6/10

Staff & service

7,0/10

Amenities

7,2/10

Property conditions & facilities

6,0/10

Eco-friendliness

10/10 Exceptional

Gleeful experience
It was such a pleasant stay. I recommend this hotel for everyone as the cleanliness, hospitality lured me a lot. Pool at the roof is a different experience for me. Mr.Mohsin assisted us so cordially. Only one thing is the receptionists were looking rude, no smile , i got scared at first but all others attended very well with nice smile on their faces....
MONA, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The property was very normal and just good.
Ahmed, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great service
the person who checked us in and helped us was amazing. Very kid and professional and went out of his way to help us every time.
marco, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommended
The swimming pool was closed. I booked this hotel to enjoy a pool day. The website did NOT say it was closed when I booked. I spoke to 3 receptionists and they told me they would speak to the manager and call me back. No one bothered calling back. There was also a loud party that night so hard to get a good night's rest. So much for a relaxing break.
anna maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

ayman, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly reception and good location very good price..
Naziye, 1-night trip
Verified Hotels.com guest review

6/10 Good

My guest arrive aroubd 3:30 pm and the informed me the room is not yet ready! Which impressed me, and they offer temporary to check in another room, till the reserved room get ready from sterilization.
1-night family trip
Verified Expedia guest review

8/10 Very good

Cristy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Non professional staff No understanding Bad furniture
Abdelrahman, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel at Reasonable Price
Love the hotel for the service and courtesy offered by them in upgrading room for the comfort of my wife on the wheel chair.....location of the hotel and ambience was great too.....extremely convenient car parking right in front of the hotel lobby.....
Javid, 1-night family trip
Verified Hotels.com guest review