Charleston Hotel

Photo gallery for Charleston Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished, desk

Overview of Charleston Hotel

Charleston Hotel

3.5 star property
3.5-star hotel in Accra with outdoor pool and restaurant

7,6/10 Good

46 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
# 17 Westloop, Tesano, Accra
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tesano
  • Achimota Mall - 17 min drive
  • University of Ghana - 25 min drive
  • Labadi Beach - 33 min drive

Getting around

  • Kotoka Intl. Airport (ACC) - 22 min drive
  • Airport shuttle (surcharge)

About this property

Charleston Hotel

3.5-star hotel in the heart of Tesano
Free continental breakfast, a roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at Charleston Hotel. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, free newspapers, and luggage storage
  • A TV in the lobby, a gift shop, and a front desk safe
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Charleston Hotel offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 5:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GHS 100 per room (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Charleston Accra
Charleston Hotel Accra
Charleston Hotel Hotel
Charleston Hotel Accra
Charleston Hotel Hotel Accra

Frequently asked questions

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

7,8/10

Staff & service

7,7/10

Property conditions & facilities

7,0/10

Eco-friendliness

8/10 Very good

Robert Ofori, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Showers broken in 2 rooms. Toilet leaking.
Kwadwo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable.
Kwadwo, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property is accurately pictured when it comes to the building and public spaces. The receptionist was cordial during check in. There is no elevator but someone did bring my suitcase up to the third floor. There is no air conditioning in the hallways but you have it in your room activated by hotel key. Continental breakfast was available: pineapple juice, coffee, white bread slices, boiled eggs and sausage/hotdog. I was unable to secure bottled water while at the property. No after hours services are available. The hotel room was clean. A great plus was the power strip in the room that provided an outlet for all plug variations.
Romney, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stressing.
Stressing. Small room. Terrible attendance.
Kanil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

ok
very hard to find in the dark. fully booked when I arrived so they sent me to their sister hotel which was fine. next morning had a call at 7 saying I had to go back to the Charleston to pay. not very convenient but they sent a car. kind receptionist very helpful.
Craig, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Total Disaster
A complete disaster. Hotel was clean, very unsafe neighborhood, over priced, non-existent WiFi, non-existent hot water, lights not operateble, food was just fair, uncomfortable foam beds. Air Conditioner leaked huge amounts of water on and in my computer. Would never stay there ever.
GEORGE, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Welcoming and helpful staff
Charleston Hotel staff made me feel welcome, amid their busy week of conferences and a full-house of guests. All staff were attentive to serving food and drink soon after sitting down at a table by the pool, bar and restaurant. It is a pity that they did not have the ingredients to all menu items at first but they accommodated my repeated request and eventually bought in the ingredients and drinks to make me a happy customer. Given my busy work schedule, where I wanted home comforts at the end of the day, this gesture was most appreciated. All guests are given wifi access for two devices (to maintain good bandwidth for all guests to use) but travellers who come with laptop, 2 mobile phones and a tablet can simply ask to increase this restriction to however many devices they need to connect to the wifi. Don't feel afraid to ask; the hotel will accommodate your needs. Charleston hotel is well presented and feels like an oasis amide a quiet residential area. It is also within easy access to the centre of Accra (access to Uber taxis will greatly facilitate your travel needs). My favourite thing to do after a day of work was take a dip in the pool (even after sunset), shower and then sit on the balcony areas working through emails, where I experienced a nice evening breeze. The reception and management staff were friendly and did their utmost to make me feel happy. I would not hesitate in choosing this hotel again on my next visit to Accra.
Verified Expedia guest review

10/10 Exceptional

A Great Stay
A very nice clean Hotel the service was excellent, the employees were fabulous. I would highly recommend this hotel in fact I would diffently go back.
Verified Hotels.com guest review

10/10 Exceptional

A Great Experience
It was amazing don't know why it is not rated higher.I would go there again.
Verified Hotels.com guest review