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4-star hotel with 1 outdoor pools, connected to the convention center, near Barrio Antiguo
Exellent service, great staff. Room super clean, exellent location Awesome view.
May 11, 2022
Great hotel, good location, clean and comfortable.
Feb 14, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
excellent hotel and excellent location!
Rui, 3 night business trip, Jan 24, 2022
Verified Expedia guest review
Excellent Room with excellent service.
daniel, 1 night family trip, Jan 16, 2022
Verified Hotels.com guest review
I’ve been staying at this hotel every time I visit Monterrey and I can’t suggest it enough. Most things are a short Uber ride away and if you’re fan of walking, you aren’t far from downtown walking distance. There’s also plenty of things to do at the Pabellón M. There’s a literal movie theater there. The hotel staff is always so attentive and always accommodate to your needs! Rooms are always clean. Prices are more than fair for the service that you get here. 5 stars.
Floyd, 3 night trip, Jan 13, 2022
Verified Hotels.com guest review
Pésimo servicio de restaurant, NO la gente si no la comida Ya no es buffets y eso era lo atractivo
Jesus, 1 night trip, Jan 11, 2022
Verified Hotels.com guest review
Very nice hotel. A third cheaper than San Pedro with the same quality hotel. San Pedro is still only 5 minutes away with a taxi
Andy, 4 night trip, Jan 10, 2022
Verified Expedia guest review
Restaurant is awesome. Staff very helpful and friendly
Roberto, 1 night family trip, Dec 20, 2021
Verified Expedia guest review
Amezing hotel. Mi first option when l visit the city. The views from each room are beautiful. Specially for all the montains around. Service from each member of the staff is super friendly, respectful and helpful. The concept of this hotel is very unique. Is not tge tipical kind of hotel, insted is part of a complex that includes stores, restaurants offices, a convention center for big events and access to a mall. The lobby had a display of Christmas vilage made out of ballons so nice that it was an attraction for the whole city. Hotel is located in Monterrey down town with walking distance to Barrio Antiguo, Macroplaza, Paseo Santa Lucia and all the bussiness, stores , restaurants in the city. This is a most stay when travel to this special city.
Ricardo, 3 night family trip, Dec 10, 2021
Verified Hotels.com guest review
It was easy to check-in. Staff is friendly. My Spanish is not the best but some spoke in English.
KEONA, 5 night trip, Dec 6, 2021
Verified Hotels.com guest review
Great property
DAVID, 3 night romance trip, Dec 2, 2021
Verified Expedia guest review
very good very clean nice people and one of the best hotels in town
brandon, 1 night family trip, Nov 27, 2021
Verified Expedia guest review