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Bourbon Santos Convention Hotel

Photo gallery for Bourbon Santos Convention Hotel

Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool
Front of property
Minibar, in-room safe, individually decorated, individually furnished
Restaurant

Overview of Bourbon Santos Convention Hotel

Bourbon Santos Convention Hotel

4.0 star property
4-star Santos resort with outdoor pool, connected to a shopping center
8,6 out of 10 Fabulous
8,6/10 Fabulous

387 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, SP, 11060-300
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Business center
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In Gonzaga
  • Gonzaga Beach - 1 min drive
  • Ponta da Praia Beach - 4 min drive
  • Santos Harbor - 6 min drive
  • Asturias Beach - 15 min drive
  • Pitangueiras Beach - 15 min drive
  • Enseada Beach - 16 min drive
  • Pernambuco Beach - 25 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 55 min drive
  • São Paulo/Guarulhos Intl. Airport - 81 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 117 min drive
  • Rio Grande da Serra Station - 56 min drive
  • Ribeirao Pires Station - 56 min drive

Restaurants

  • Miramar Café - 4 min walk
  • Spaço Mineiro Gourmet - 3 min walk
  • Sodiê Doces - 1 min walk
  • Kfc Kentucky Fried Chicken - 2 min walk
  • Restaurante Nathália - 2 min walk
Map

About this property

Bourbon Santos Convention Hotel

Bring the kids when you stay at Bourbon Santos Convention Hotel in Santos and they can enjoy the free kids' club. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar, and a children's pool are other highlights at this upscale resort. Fellow travelers say great things about the helpful staff and breakfast.

Languages

Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 240 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Rua Euclides da Cunha, 15 - CEP 11065-901, Gonzaga - Santos
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Pool table
  • Beach nearby

Working away

  • Business center
  • 41 meeting rooms
  • Conference space (29063 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1963
  • Fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Restaurante The Garden - Onsite buffet restaurant.
First Bar - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per stay

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Santos Convention
Bourbon Santos Convention Hotel Resort
Bourbon Santos Convention Hotel Santos
Bourbon Santos Convention Hotel Resort Santos

Frequently asked questions

Does Bourbon Santos Convention Hotel offer free cancellation for a full refund?
Yes, Bourbon Santos Convention Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bourbon Santos Convention Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bourbon Santos Convention Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Bourbon Santos Convention Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bourbon Santos Convention Hotel?
Yes. Self parking costs BRL 30.00.
What are the check-in and check-out times at Bourbon Santos Convention Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bourbon Santos Convention Hotel and nearby?
Bourbon Santos Convention Hotel has an outdoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near Bourbon Santos Convention Hotel?
Yes, there's an onsite restaurant, Restaurante The Garden.
What's the area around Bourbon Santos Convention Hotel like?
Bourbon Santos Convention Hotel is located near Gonzaga Beach in Gonzaga, a short 1-minute walk from Miramar Shopping Center and 7 minutes' walk from Boqueirao Beach. Travelers give top marks for the resort's prime location.

Reviews

8,6

Fabulous

8,9/10

Cleanliness

8,8/10

Staff & service

7,8/10

Amenities

8,7/10

Property conditions & facilities

8,5/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.
1-night trip
Verified Hotels.com guest review

6/10 Good

We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Siyar, 1-night business trip
Verified Travelocity guest review

6/10 Good

Hotel declines
The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced... Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service. No more pens and little notepads in the rooms. Very noisy room with no noise insolation from the room upstairs our room. The hotel used to be great and has significantly declined this year. Disappointing!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Superb
Excellent stay - such a comfortable hotel
Claire, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
1-night trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent choice.
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Lynne, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and very convenient location
enjoyable and people are very nice. Location close to mall is extremely helpful
Alessandra, 1-night trip
Verified Expedia guest review