Guests
All properties in Santos, Sao Paulo State, Brazil

Bourbon Santos Convention Hotel

4-star Santos resort with outdoor pool, connected to a shopping center

  • Free local cuisine breakfast and free WiFi
From
ZAR 848

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Children’s Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 61.
1 / 61Outdoor Pool
Rua Euclides da Cunha 15, Santos, 11065-100, SP, Brazil
8,6.Fabulous.
  • The hotel used to be better. They used covid-19 as an excuse to reduce services and…

    Dec 23, 2020

  • Excellent stay - such a comfortable hotel

    Nov 16, 2019

See all 196 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 240 smoke-free guestrooms
  • Housekeeping once per stay
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • In Gonzaga
  • Miramar Shopping Center - 1 min walk
  • Shopping Parque Balneário - 4 min walk
  • Flag Square - 5 min walk
  • Boqueirao Beach - 7 min walk
  • Gonzaga Beach - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Superior Double Room
  • Deluxe Twin Room
  • Superior Twin Room
  • Premier Double Room
  • Premier Twin Room
  • Family Room

What’s around

Landmarks

  • In Gonzaga
  • Miramar Shopping Center - 1 min walk
  • Shopping Parque Balneário - 4 min walk
  • Flag Square - 5 min walk
  • Boqueirao Beach - 7 min walk
  • Gonzaga Beach - 8 min walk
  • Jose Menino Beach - 9 min walk
  • Hospital e Pronto Socorro Infantil Gonzaga - 9 min walk
  • Beach Edge Gardens - 9 min walk
  • Pompeia Beach - 9 min walk
  • Embare Beach - 16 min walk

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 82 min drive
  • Rio Grande da Serra Station - 52 min drive
  • Ribeirao Pires Station - 52 min drive
map
See on map
Rua Euclides da Cunha 15, Santos, 11065-100, SP, Brazil

At a glance

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free local cuisine breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 41
  • Conference space
  • Conference space size (feet) - 29063
  • Conference space size (meters) - 2700

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1963
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante The Garden - Onsite buffet restaurant.

First Bar - Onsite bar. Happy hour is offered. Open daily.

Pool Bar - Onsite bar. Open select days.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per stay

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Children & extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Hotel Mendes
  • Bourbon Convention Hotel Mendes Plaza
  • Bourbon Santos Convention Mendes Plaza
  • Bourbon Convention Mens Plaza
  • Mendes Plaza Hotel
  • Bourbon Santos Convention Hotel (Mendes Plaza)
  • Bourbon Santos Convention
  • Bourbon Santos Convention Hotel Resort
  • Bourbon Santos Convention Hotel Santos
  • Bourbon Santos Convention Hotel Resort Santos
  • Hotel Mendes Plaza
  • Mendes Hotel
  • Mendes Plaza
  • Bourbon Santos Hotel Convention
  • Mendes Plaza Hotel Santos
  • Mendes Plaza Santos
  • Mendes Plaza Hotel - Torre Plaza Santos, Brazil
  • Bourbon Santos Convention Hotel Mendes Plaza

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Bourbon Santos Convention Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs BRL 30.00.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Restaurante The Garden. Nearby restaurants include Empório da Granola (4-min walk), Takê Restaurante Natural (5-min walk), and Sushi Garden (5-min walk).
  • Bourbon Santos Convention Hotel has 2 bars and an outdoor pool, as well as a fitness center and an arcade.
8,6.Fabulous.
  • 10,0.Exceptional

    Great location!

    Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.

    1 night trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent choice.

    Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.

    Lynne, 3 night romance trip, Feb 22, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente

    Hotel muito confortável! quarto maravilhoso e comidas café e jantar muito bons 👏👏

    Marcelo Rodrigues, 2 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    acústica dos quartos

    O hotel é muito aconchegante, organizado, limpo, alimentação excelente e funcionários muito prestativos, contudo, destaco que precisam melhor na parte acústica dos quartos, pois, eu fiquei no 2º andar(3209) e por diversas vezes conseguia estudar o que as outras pessoas dos quartos acima e ao lado estavam fazendo, gerando uma situação constrangedora, ou quebra da intimidade.

    Marcos, 2 night business trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Comida decepcionante

    Já estive em outros hotéis da rede por isso esperava a excelência que já conhecia. Infelizmente não foi o que observei nessa unidade nesta estadia. A comida que pedimos no quarto estava ruim, bata frita queimada é inadmissível em um hotel desse porte. O café da manhã também deixou muito a desejar se comparado as outras unidades da rede. Não tinha sequer queijo mussarela. Omelete e tapioca sem sabor e mal feitos. Quem for visitar esse hotel não espere boa comida.

    WINTER, 1 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    hospedagem em família.

    Achei tudo excelente superou minhas expectativas, café da manhã ótimo, pessoas super simpáticas dando suporte e lazer para crianças, piscina maravilhosa, quarto super confortável. etc...

    Gilmar, 3 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Maravilhoso

    Passei o fim de semana com meus pais, sogros e uma criança de 2 anos. Amamos tudo, desde o café da manhã até o jantar. Fechamos pensão completa e valeu muito a pena... Ótimas refeições. Chuveiro incrível, hotel dentro do shopping. Piscina agradável, ela estava um pouco gelada por ser climatizada, mas ok...a piscina infantil estava morninha. Super recomendo o hotel.

    Alessandra, 1 night family trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Gostei muito.

    O hotel é ótimo, quarto espaçoso, comidas maravilhosas, vale a pena a pensão completa. O estacionamento é pago, mas conseguimos a cortesia pelo hoteis.com. O único problema é que o bar fecha muito cedo.

    1 night family trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A melhor piscina de Santos

    Ótimo hotel, equipe muito atenciosa, localização maravilhosa (em cima de um shopping). A melhor piscina de Santos. Único s pontos a serem melhorados seriam a utilização da portaria da Av. Mal. Floriano, (que é maior e mais próxima à praia), a limpeza das janelas externas, e a limpeza da máquina de café.

    Fabiana, 5 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Boa estádia, com alguns pontos à desejar.

    No período que ficamos a estadia foi boa. Pontos positivos: Próximo da praia, limpeza e conforto do quarto e hotel, equipe de recreação muito nesse período bem simpática e atenciosa com as crianças. Pontos negativos: Estacionamento pago, buffet caro e um dos dias que chegamos faltando uma hora para fechar o buffet, já não tinha vários itens que não foram repostos. Piscina climatizada mais fechada e agendamento de 1 hora para frequentar, podendo retornar se nos próximos horários estivessem livres.

    Lucio Augusto, 3 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

See all 196 reviews