This hotel is now under new ownership so it was at a lower standard when I stayed here last time. The rooms need some small repairs and upgrading some color very drab inside but the bed OK, the first room AC did not work so had to move o another room. Need to upgrade furniture in reception area looks very dirty and drab. Horrible checkin bad customer service, They didn’t know what they where doing and doubtful I had a reservation even after I showed them the email and had to confirm the dates. I’m American coming to India for 23 years so have much experience and they didn’t take the right documents out of my passport they took a photo copy of my expired Nepali visa from last year. I had to make them take a photo copy of the right visa. I had worked all day, it was hot and humid and just wanted to relax into my hotel room but was met with rude questions and they where doubtful, very unprofessional. Even if you didn’t get a copy of my reservation should have been more investigative then doubtful and rude. The menu at the hotel was limited and only a vegetarian menu available but the food was good and the restaurant was professional. The grounds are beautiful and well kept. Needs a small uplift in decor no amenities given and maybe they just aren’t up to speed yet.