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All properties in Lisbon, Portugal
1 room, 2 adults


4-star4 stars
Rua da Misericordia, 76, Lisbon, 1200-273, Portugal

4-star hotel with bar/lounge, near Rossio Square
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • We thoroughly enjoyed our stay and all the staff were very helpful and friendly. Apr 25, 2019
  • the kindness and helpfulness of the staff and the breakfast was delicious. Staff also at…Mar 19, 2020


  • Classic Double Room
  • Superior Double Room
  • Executive Double Room
  • Club Double Room
  • Suite (Mercy)

What’s around 9HOTEL MERCY


  • In Bairro Alto
  • Rossio Square - 5 min walk
  • Commerce Square - 14 min walk
  • Lisbon Cathedral (Se) - 14 min walk
  • Castle of Sao Jorge - 19 min walk
  • Santa Justa Elevator - 7 min walk
  • Carmo Convent - 8 min walk
  • Mercado da Ribeira - 10 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 26 min drive
  • Cascais (CAT) - 32 min drive
  • Rossio Station - 6 min walk
  • Cais do Sodré Station - 9 min walk
  • Santos Station - 20 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Le 9 Bar - This bar serves breakfast only.

Rooftop bar - Onsite rooftop bar. Open select days.

9HOTEL MERCY’s small print

Also known as

  • Hotel Mercy
  • 9HOTEL MERCY Lisbon
  • 9HOTEL MERCY Hotel Lisbon
  • Mercy Hotel
  • Mercy Hotel Lisbon
  • Mercy Lisbon
  • 9HOTEL MERCY Hotel Lisbon
  • 9HOTEL MERCY Hotel
  • 9HOTEL MERCY Lisbon
  • 9HOTEL MERCY Hotel


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean & Safe (Portugal) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 17 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Does 9HOTEL MERCY offer free cancellation for a full refund?
    Yes, 9HOTEL MERCY does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is 9HOTEL MERCY currently open?
    This property is closed from March 19 2020 to September 2 2020 (dates subject to change).
  • Are pets allowed at 9HOTEL MERCY?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at 9HOTEL MERCY?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Is airport shuttle service offered by 9HOTEL MERCY?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8,8 From 413 reviews

Exceptional 10,0
Fab location lovely staff and very comfortable rooms with all you could need
Mrs J C Pearson, gb3 night trip with friends
Exceptional 10,0
חופשה מושלמת במיקום מושלם
מלון נקי חדרים נוחים מאוד צוות המלון אדיב במיוחד מיקום המלון מצויין 2 דקות לרמבלס פשוט מצויין.
avraham, il2 night trip
Exceptional 10,0
Awesome Hotel
Extremely comfortable & clean. Fantastic location & a very friendly team to help in any capacity. Will definitely be returning here.
Phillip, gb4 night trip
Very good 8,0
Great choice.
Friendly and courteous staff! Fabulous location.
Eleni, ie4 night romance trip
Very good 8,0
Overall, very pleasant stay, great location, very helpful staff. There was a large area rug in the room which really needed cleaning. Breakfast was included but not worth getting up for. I liked that they had refreshments and comfortable seating available in the small reception area.
Claud R, gb5 night trip
Exceptional 10,0
We wish the WiFi were better.
Nuno, us2 night trip
Good 6,0
Very disappointing.
Very small rooms, could only just get around the bed and no view. No early check in. Unable to reserve parking. First come first serve basis in parking lot down the road. Staff not helpful at all. Would not recommend.
ie1 night family trip
Exceptional 10,0
Great location, nice room, friendly staff.
This is a nice hotel in a good location. You can easily walk down to the city centre, and walking up to Principal Real, gives you a whole more laid back area to explore. Walking towards Santa Catarina takes you to dozens of small restaurants and bars in the steep cobbled streets. Our room was on the 2nd floor overlooking the street. It was not noisy. Other reviewers have noted the unique decor and the 'black' bathrooms. We liked it all and thought it was interesting and well thought out. Not every hotel has to be bland! Staff were very friendly. We didn't eat at the hotel since there are just so many options in the area. On our last night we stumbled across some small 'Fado' restaurants in the area. Sure they were a little touristy, but we had fun and enjoyed the music and the general vibe.
Peter, au1 night romance trip
Very good 8,0
Lisbon is great
Hotel is updated, and clean. Rooms are small. Great location downtown.
us3 night family trip
Fair 4,0
Avoid room 101
Service was impeccable however the room was above a cocktail bar and it was like a dance floor in my room till 2.30am. Have made a complaint to the hotel and to They should not be selling a room that has such bad sound proofing.
elinore, gb1 night business trip


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