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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

G Empire

4-star4 stars
63 Abay Avenue, Nur-Sultan, 010000, Kazakhstan

4-star Nur-Sultan hotel with restaurant, connected to a shopping center
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • A nice hotel and the main bonus of this one is the staff. They could not do enough for us…Mar 19, 2019
  • Very good hotel, breakfast buffet included, all at a very good price. Staff all very…Nov 4, 2018

G Empire

from ZAR 466
  • Standard Single Room, 1 Twin Bed
  • Standard Twin Room, 2 Twin Beds, Courtyard Area
  • Business Double Room, 1 King Bed
  • Business Twin Room, Multiple Beds
  • Junior Suite, 1 King Bed, Balcony
  • Senior Suite, 1 Bedroom

What’s around G Empire

Landmarks

  • Heart of Nur-Sultan
  • Singing Fountain - 3.5 mi / 5.6 km
  • Bayterek Tower - 3.6 mi / 5.9 km
  • Korme Exhibition Complex - 3.7 mi / 5.9 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 34 min drive
  • Astana Railway Station - 5 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 6:00 AM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station shuttle*

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Free offsite parking nearby; reservations required

Offsite

  • Shopping center shuttle*

  • Theme park shuttle*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Steam room
  • Sauna
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2691
  • Conference space size (meters) - 250
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kudu - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

G Empire’s small print

Also known as

  • G Empire Astana
  • G Empire Hotel Nur-Sultan
  • G Empire Hotel
  • G Empire Nur-Sultan
  • Hotel G Empire Nur-Sultan
  • Nur-Sultan G Empire Hotel
  • Hotel G Empire
  • G Empire Hotel Nur-Sultan
  • G Empire Nur-Sultan
  • Hotel G Empire Nur-Sultan
  • Nur-Sultan G Empire Hotel
  • G Empire Hotel
  • G Empire Hotel
  • Hotel G Empire
  • G Empire Hotel
  • G Empire Nur-Sultan
  • G Empire Hotel Nur-Sultan
  • G Empire Hotel Astana
  • G Empire Hotel Nur-Sultan
  • G Empire Hotel
  • G Empire Nur-Sultan
  • Hotel G Empire Nur-Sultan
  • Nur-Sultan G Empire Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of KZT 13 per vehicle (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for G Empire

  • Does G Empire offer free cancellation for a full refund?
    Yes, G Empire does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at G Empire?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at G Empire?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at G Empire?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at G Empire?
    You can check in from 6:00 AM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near G Empire?
    Yes, Kudu offers international cuisine. Nearby restaurants include DelPapa (4-min walk), Why Not (6-min walk), and Jelsomino (10-min walk).
  • Is airport shuttle service offered by G Empire?
    Yes, an airport shuttle is available. The charge is KZT 13 per vehicle one-way.
  • What is there to do at G Empire and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a sauna and a steam room.

Recent reviews

Very good 8,0 From 16 reviews

Exceptional 10,0
Hotel staff was very nice and helpful. Room was clean and big.
Azam, us7 night trip
Exceptional 10,0
Nice place
Good location, helpful and friendly staff, comfort beds. Good wifi.
us3 night trip
Very good 8,0
A good choice in Astana
Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Ricky, hk1 night trip
Good 6,0
Not the best, but I would stay there again.
The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.
Stefan, gbOther trip
Exceptional 10,0
Das Personal war sehr freundlich und hilfsbereit, das landestypische Frühstück schmackhaft und der Transfer zum Flughafen pünktlich. Das Zimmer war sehr sauber.
de2 night family trip
Very good 8,0
Alles ok
Alles ok sehr schön super Hotel super Personal alles wunderbar
w, de8 night trip
Very good 8,0
excellent value for money
excellent value for money, good location, all facilities around, but far from the city center
Ary, br1 night trip with friends
Very good 8,0
Un buon hotel ad Astana
Hotel in buone condizioni con ristorante aperto 24h. Servizio e reception ottimi Zona un po' lontana dal centro ma ben servita anche dai mezzi pubblici.
rossano, it3 night trip
Fair 4,0
Mai più
Esperienza pessima. Appena arrivate in stanza abbiamo trovato molta sporcizia sulla moquette. Nel bagno c'erano residui di escrementi e insetti vari. La reception era molto inospitale e con molta poca conoscenza dell'inglese. Per non parlare del ristorante, nessun menu in inglese, solo in russo, nessuno parlava inglese e abbiamo aspettato un'ora e mezza per un piatto di zuppa.
it3 night trip with friends
Good 6,0
Anuar, us1 night trip

G Empire