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All properties in Sanya, Hainan, China
1 room, 2 adults

Crowne Plaza Resort Sanya Bay

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
No.228, Sanya Bay Road, Sanya, Hainan, 572000, China

5-star beach hotel with bar/lounge, near Sanya Bay
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Perhaps the hotel is under renovation as only one wing seemed to be being used. Beds…Jan 5, 2020
  • Cant get wifi as different network..they dont hv googles..youtube...the counter staff…Oct 22, 2019

Crowne Plaza Resort Sanya Bay

from ZAR 1,083
  • Crowne Plaza Club Room
  • Crowne Plaza Deluxe Room
  • Crowne Plaza Sea View Room
  • Crowne Plaza Superior Suite
  • Crowne Plaza Poolside Room
  • Crowne Plaza Deluxe Room
  • Crowne Plaza Sea View Room, Twin Beds

What’s around Crowne Plaza Resort Sanya Bay

Landmarks

  • In Tianya District
  • Sanya Bay - 1 min walk
  • Coconut Dream Corridor - 2 min walk
  • Tianya Haijiao - 41 min walk
  • Jingrun Pearl Museum - 5 mi / 8.1 km
  • Dadonghai Beach - 12.8 mi / 20.6 km
  • Guanyin Statue of Hainan - 15.5 mi / 25 km
  • Sanya Pearl Square - 9.3 mi / 15 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 383 rooms
  • This hotel is arranged over 10 floors

Check-in and check-out

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 6
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Beach towels
  • Pool umbrellas
  • Health club
  • Tennis on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7320
  • Conference space size (meters) - 680
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Shanhailou - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Star Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Tian Di Hot Pot - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Deep Blue Bar and Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Crowne Plaza Resort Sanya Bay’s small print

Also known as

  • Grand Fortune Bay Hotel Sanya
  • Crowne Plaza Resort Sanya Bay Hotel Sanya
  • Grand Fortune Bay Sanya
  • Crowne Plaza Sanya Bay
  • Grand Fortune Bay Hotel Sanya Hainan
  • Crowne Plaza Resort Sanya Bay Hainan
  • Sanya Crowne Plaza
  • Crowne Plaza Sanya Bay Sanya
  • Crowne Plaza Resort Sanya Bay Hotel
  • Crowne Plaza Resort Sanya Bay Sanya

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CNY 1000 per stay

Optional extras

Buffet breakfast is offered for an extra charge of CNY 196 for adults and CNY 216.2 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7,2 From 17 reviews

Very good 8,0
The hotel is too old now. Needs renovation or at least some repair and paint brush to the furniture. Overall neat and tidy. Coffee and tea for breakfast is not upgraded yet. No coffee bean made coffee. Coffee is just like water with coffee colour.
Kin Chi, as3 night romance trip
Poor 2,0
waiting for refund
I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room smelled hard smoke. There was a ashtray in the room. the same time in informed reception desk and asked to cancel my next two days. Dealing with reception was really hard. they spoke very little English and they asked me to contact Hotels.com. unfortunately there was no WiFi at that time. I could write a mail to Hotels.com through business center computer and I asked a refund. Still I am waiting for a reply from Hotels.com, and they said they are still trying to contact the Crowne Plaza. To book your hotel it will take 2 min. but if you have a problem or refund no one will be there for you.
Udatenne Gedara, us4 night trip
Good 6,0
Nice resort but poorly maintained
I was upgraded to a lovely suite but there was mildew in the shower, the sofa cushion was stained and the lights in the living room could not be turned off or on from any switch there. The bed base and headboard were peeling and paint touch ups were visible on the shower ceiling. I wasn't aware that breakfast ended at 10:30 am and arrived to the restaurant at 10:40 when the buffet was being cleared. As I don't speak Chinese, it was difficult to communicate with the employees and they just advised that breakfast was over. Eventually an employee offered to get me some bread. When I returned to my room hoping to order room service breakfast I found that room service does not serve breakfast. I went looking for other options and only the lobby lounge was open. From there I was able to order a lunch dish to the lobby lounge. At check out the employees were friendly but when I requested a copy of the lobby lounge bill, they called over to the lounge and advised the bill could not be found as the meal was 2.5 hour prior but the bar was empty so I did not understand the reason for this. On requesting a taxi at the front door to go to the airport the employees told me they did not know how to get a taxi as they were new. There were several employees and I had to explain to them that they need to find out the telephone number for a taxi company so that they can call taxis for waiting guests. Eventually I did get a taxi. The employees were friendly but did not appear to be trained.
us1 night business trip
Poor 2,0
Someone hold a key to open my door because of the wrong key given by register counter. Never experienced such a bad trip in this hotel.
asBusiness trip
Exceptional 10,0
Overall, a wonderful well managed resort.
A wonderful resort with great breakfast offering. Special thnx to a great service from Vincen at the desk and Kent, Alvin at the entrance crew. Quiet, great pools, great beach across the back road. Not a walking distance to town but a cab ride is about $10 US. Very close to airport and Nanshan etc. Shuttle service is available though the schedule offered is poor only two trips per day and doesn't start till 10am. Airport pickup should be offer to guess since it is way closure than many other resorts to airport. Free wifi should be strengthen, connection is fairly weak.
vinh loi lee, caRomance trip

Crowne Plaza Resort Sanya Bay

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