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All properties in Pittsburgh, Pennsylvania, United States of America
1 room, 2 adults

Ace Hotel Pittsburgh

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
120 S Whitfield Street, Pittsburgh, PA, 15206, United States of America

4-star hotel with restaurant, near Carnegie Mellon University
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Due to COVID-19 the hotel was forced to close its restaurant, bar, coffee Bar and valet…Mar 18, 2020
  • It’s overstated for 4 star, the room is ok The decor is so muted and linen did not seem…Feb 22, 2020

Ace Hotel Pittsburgh

from ZAR 2,983
  • Room (Small)
  • Room (Medium)
  • Room (Large)
  • Signature Suite, 1 King Bed

What’s around Ace Hotel Pittsburgh

Landmarks

  • In East Liberty
  • University of Pittsburgh - 38 min walk
  • Carnegie Mellon University - 40 min walk
  • Carnegie Museum of Natural History - 43 min walk
  • Walnut Street - 14 min walk
  • Bakery Square - 15 min walk
  • Pittsburgh Center for the Arts - 18 min walk
  • UPMC Shadyside - 18 min walk

Getting around

  • Pittsburgh Intl. Airport (PIT) - 30 min drive
  • Latrobe, PA (LBE-Arnold Palmer Regional) - 62 min drive
  • Pittsburgh Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Whitfield - This restaurant specializes in American cuisine and serves brunch and dinner.

Ace Hotel Pittsburgh’s small print

Also known as

  • Ace Hotel Pittsburgh
  • Ace Pittsburgh
  • Ace Hotel Pittsburgh Hotel
  • Ace Hotel Pittsburgh Pittsburgh
  • Ace Hotel Pittsburgh Hotel Pittsburgh

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Optional extras

Valet parking costs USD 28.00 per night

Rollaway beds are available for USD 50.00 per day

Pets are allowed for an extra charge of USD 25.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ace Hotel Pittsburgh

  • Does Ace Hotel Pittsburgh offer free cancellation for a full refund?
    Yes, Ace Hotel Pittsburgh does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ace Hotel Pittsburgh currently open?
    This property is closed from August 1 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Ace Hotel Pittsburgh?
    Yes. Valet parking costs USD 28.00 per night.
  • Are pets allowed at Ace Hotel Pittsburgh?
    Yes, pets are welcome. There's a charge of USD 25.00 per pet, per night.
  • What are the check-in and check-out times at Ace Hotel Pittsburgh?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Ace Hotel Pittsburgh?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Spoon (3-min walk), Brgr (3-min walk), and Paris 66 (4-min walk).

Recent reviews

Fabulous 8,8 From 218 reviews

Poor 2,0
Awful
The check-in process was incredibly slow when we got to our floor the entire hallway smelled like vomit and there was a loud fan out all night attempting to get rid of the smell. In the end corner of the hallway, next to our room, there was a vomit stain. It was slightly windy during the night and the window in our room was not properly insulated, causing incredibly loud rattling which kept us up most of the night. The bed was incredibly uncomfortable as well. In the morning I went down to get some coffee for us and experiences the worst customer service I have ever experienced. After waiting for over 5 minutes for someone just to show up, an incredibly rude server came out and had my wait another 5 minutes. The whole interaction was super condescending and the wait for the coffee was much longer than it needed to be. They then forgot one of the two drinks I ordered, and once again acted condescendingly when I asked for the other drink. We could have stayed at a cheaper hotel or an Airbnb for less than half the price but chose this place due to its reputation. All of the staff we interacted with were incredibly rude, the accommodations were awful.
Nathan, us1 night trip
Very good 8,0
A lot of good energy comes with a stay here. The staff was exceptional. Friday night I had to put up with a bit of music from the wedding party being held under my room but I still felt the good energy and enjoyed my stay.
us2 night business trip
Exceptional 10,0
Hip hotel!
Loved the vibe. Lots of hipsters! Great neighborhood. Enjoyed watching dodgeball in the gym. Excellent breakfast. We parked on the street for minimal $$$. Loved the architectural remnants of the old YMCA!
us2 night trip
Good 6,0
Dirty Signature Suite
This fun hipster hotel made us realize we are not hip. We booked the signature suite thinking all the suites would have their signature tub, but it turns out only one or two rooms do. The headboard cushion was dusty, the floor wasn’t vacuumed properly with crumbs all over when we checked in, so I had to request extra cleaning as we left for dinner. If you like fun and different hotels and not as sensitive to cleanliness as I am, this would be an interesting hotel. But if you’re like me, you’ll get PISSED. :)
us2 night romance trip
Exceptional 10,0
Fun location and great amenities
We've always enjoyed eating and drinking at the Ace Hotel, but this was our first overnight stay. I loved the thoughtful decorations and creative use of the space. We didn't enjoy any of the snacks and drinks in the room but it was an impressive spread! Perfect stay for the weekend in Pittsburgh.
Alea, us1 night romance trip
Exceptional 10,0
Very stylish hotel
It is a surprise to find this interesting and energetic hotel in Pittsburgh. I have traveled to Pittsburgh multiple times and it is the most interesting hotel I have ever seen. This hotel seems like modified by a student dorm. And it is clean and well maintained. In addition, I really love the decoration style of the hotel.
Yiteng, us1 night business trip
Good 6,0
I cancelled via my app
I cancelled via Hotels.com and somehow it didn’t go through and The Ace still charged me. I’ve stayed a few times, and been a good customer of The Ace. I was reassured by an Ace employee that all I had to do was get the Hotels.com approval. Very disappointed.
David, us1 night romance trip
Good 6,0
YMCA accommodations
Ironically, I felt like I was staying at a YMCA. The accommodations were modest at best. An attempt to be hip was lost on me. I prefer comfortable chairs, for instance. Even a place to put my suitcase while unpacking would have been nice. I guess this is not the kind of place where I should stay.
Gary, us1 night trip
Exceptional 10,0
Andre the bartender
Our stay was awesome. My wife picked it out for us. We were there for the penguins game. The decor was awesome very cool place to stay. And the bartender Andre, well we made friends with him by offering him some pizza. He’s also a badass bartender too
Sergio, us3 night romance trip
Very good 8,0
Love the Ace
The Ace Hotel was just what you’d expect it to be - a cool hipster vibe and as it’s built in an old YMCA building, the old gym is still open and is just beautiful. Check in was easy and painless and valet parking was quickly taken care of. The front desk attendants were lovely and made the whole experience extremely pleasant. The only minor thing was that there was no conditioner in our room.
Jonathan, us1 night romance trip

Ace Hotel Pittsburgh

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