Grandhotel Starý Smokovec

Photo gallery for Grandhotel Starý Smokovec

Primary image
Indoor pool
Indoor pool
Indoor pool
Deluxe Double Room | Minibar, in-room safe, desk, cribs/infant beds

Overview of Grandhotel Starý Smokovec

Grandhotel Starý Smokovec

4.0 star property
Vysoké Tatry ski hotel with spa and free ski shuttle

8,8/10 Fabulous

127 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Connecting rooms available
  • 24/7 front desk
Map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Skiing lessons
  • Ski passes
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • Heart of Vysoké Tatry

Getting around

  • Poprad (TAT-Poprad - Tatry) - 10 min drive
  • Stary Smokovec Station - 3 min walk
  • Tatranska Lomnica Station - 8 min drive
  • Velka Lomnica Studeny Potok Station - 15 min drive
  • Free ski shuttle

About this property

Grandhotel Starý Smokovec

4-star family-friendly hotel in the city center
You can look forward to a terrace, a coffee shop/cafe, and a garden at Grandhotel Starý Smokovec. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski lessons. Treat yourself to a facial, a manicure/pedicure, or a massage at Grand Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • Tour/ticket assistance, meeting rooms, and massage treatment rooms
  • Guest reviews say great things about the location
Room features
All guestrooms at Grandhotel Starý Smokovec offer thoughtful touches such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Czech, English, German, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Offsite parking within 66 ft (EUR 10 per day)

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • Czech
  • English
  • German
  • Slovak

Ski

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Bathrobes and slippers

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 7 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 37.0 per day
  • Rollaway beds are available for EUR 37.0 per day
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 10 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Frequently asked questions

Does Grandhotel Starý Smokovec offer free cancellation for a full refund?
Yes, Grandhotel Starý Smokovec does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grandhotel Starý Smokovec?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grandhotel Starý Smokovec?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grandhotel Starý Smokovec?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at Grandhotel Starý Smokovec?
Yes, there's free self parking.
What are the check-in and check-out times at Grandhotel Starý Smokovec?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
What is there to do at Grandhotel Starý Smokovec and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grandhotel Starý Smokovec also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grandhotel Starý Smokovec?
Yes, there's an onsite restaurant. Nearby restaurants include Soul (3-min walk), Penzión Koliba (5-min walk), and Svišť (5-min walk).
What's the area around Grandhotel Starý Smokovec like?
Grandhotel Starý Smokovec is in the heart of Vysoké Tatry, a short 3-minute walk from Stary Smokovec Station and 4 minutes' walk from Tricklandia. Travelers love the hotel's prime location.

Overall score and ratings

8,8

Fabulous

9,1/10

Cleanliness

8,8/10

Staff & service

8,5/10

Amenities

8,3/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

Grandhotel Stary Smokovec - quality always assured
I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful classic hotel
A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
2-night family trip
Verified Hotels.com guest review