Guests
All properties in Zermatt, Valais, Switzerland

Hotel Butterfly, BW Signature Collection Hotel

3-star ski hotel with ski storage, near Matterhorn Museum

  • Free WiFi
From
ZAR 2,599

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Suite, 2 Twin Beds, Balcony - Living Area
  • Suite, 2 Twin Beds, Balcony - Living Area
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 73.
1 / 73Hotel Front – Evening/Night
Bodmenstrasse 21, Zermatt, 3920, VS, Switzerland
9,2.Superb.
  • Excellent hotel with a very friendly and happy team!! We will definitely visit again!!!

    Mar 19, 2021

  • The front desk staff is friendly, check in and check out went smoothly. The room was…

    May 27, 2020

See all 185 reviews

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Free area shuttle
  • Ski storage

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Zermatt City Centre
  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 7 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 2 Twin Beds, Balcony
  • Standard Room, 2 Twin Beds, Non Smoking, No Windows
  • Suite, 2 Twin Beds, Balcony
  • Economy Room, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Twin Beds, Non Smoking, Balcony
  • Deluxe Room, 2 Twin Beds, Balcony

What’s around

Landmarks

  • In Zermatt City Centre
  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 7 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 34 min walk

Getting around

  • Geneva International Airport (GVA) - 162 min drive
  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt Station - 4 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Free area shuttle
map
See on map
Bodmenstrasse 21, Zermatt, 3920, VS, Switzerland

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (CHF 15 per night)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Helicopter/airplane tours on site
  • Ice skating on site
  • Downhill skiing on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Conference space
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • One meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Golf course on site
  • Sauna
  • Steam room
  • Tennis on site
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Downhill skiing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 3.00 per person, per night

Children & extra bedsPay at property

  • Rollaway beds are available for CHF 65.00 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 10 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Parking is available nearby and costs CHF 15 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

Also known as

  • BEST WESTERN Butterfly
  • Best Western Hotel Butterfly
  • Hotel Butterfly, BW Signature Collection Hotel Hotel
  • Hotel Butterfly, BW Signature Collection Hotel Zermatt
  • Hotel Butterfly, BW Signature Collection Hotel Hotel Zermatt
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Butterfly, BW Signature Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Food and water bowls are available.
  • You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
  • Yes, Butterfly Restaurant offers international cuisine. Nearby restaurants include Pizzeria Le Vieux Valais (4-min walk), Brown Cow Pub (5-min walk), and Le Gitan (5-min walk).
  • During the winter, enjoy fun activities like downhill skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a sauna, a steam room, and a garden.
9,2.Superb.
  • 10,0.Exceptional

    Good all around

    Muratcan, 1 night trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    The Front Office Staff need to learn how to smile and be more welcoming to customers at check in. The restaurant staff on the other hand we warm, kind, jovial and knew their customers needs. The smoke alarm in the room needs to be placed at another location rather than right outside the bathroom door. After a hot shower once the bathroom door is opened the hot steam triggers the fire alarm due to which the front office staff arent able to distinguish between someone whose just come out of a hot shower or if someone is actually smoking in the room. The size of the rooms were quite adequate and the storage cupboards were quite spacious. The manag definitely needs to remove the carpets from the elevators as they give out a very foul smell. There is no luggage trolley at the reception to assist customers with their luggage and the front office staff couldn't care less if you weren't traveling light. Overall a good experience and quite economical as compared to the other hotels in Zermatt but there is a lot of scope for improvement.

    3 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Very convenient, near the train station. Quiet and comfortable.

    Barbara, 1 night trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We loved staying at the Hotel Butterfly while skiing in Zermatt. The staff at the reception was extremely friendly. It was our first time staying at the hotel, and they made sure we feel like at home while being far away from home. We have no doubts we will stay there next time in Zermatt.

    Rima, 6 night trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very close to train stations, SBB & Gornergrat. Butterfly staff so helpful and friendly. Room good size and well appointed , good beds, great breakfast.

    3 night romance trip, Dec 15, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Hotel is extremely near to Zermatt train station, and one just need to recognise McDonald's on the main road, and the hotel is located just behind it. Service was excellent, staff was helpful in both recommending nearby tourists spots and other general questions. Hotel room was okay. And rooms with balcony (like mine) will probably have some view of the quaint town and picturesque mountains of the Alpine region. Hotel breakfast was good. Eggs were done on request which I liked. No complains for this stay overall.

    alanthegreat, 1 night romance trip, Dec 14, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Cute Alpine Hotel. Great location very close to train station. Had large but room with balcony. Great breakfast and afternoon tea (we drank wine).

    5 night family trip, Dec 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    This hotel is the best hotel ever!!!!!!! GREAT STAFF GREAT Breakfast GREAT LOCATION!. I will go back again after COVID for sure :)

    2 night trip with friends, Nov 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very nice hotel, cleane and very well located. Wish the bar was open.

    Natacha, 1 night trip with friends, Nov 15, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Room was beautiful , with a great view of Zermatt and the Matterhorn. Conveniently located about 200mts from the train station.

    1 night romance trip, Nov 8, 2019

    Verified Orbitz guest review

See all 185 reviews