Hotel De'La Ferns, Cameron Highlands

Photo gallery for Hotel De'La Ferns, Cameron Highlands

Primary image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel De'La Ferns, Cameron Highlands

Hotel De'La Ferns, Cameron Highlands

3.5 star property
Mountain hotel with restaurant, near Parit Falls

7,6/10 Good

450 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Refrigerator
  • Bathtub
  • Restaurant
Map
Batu 39 Jalan Besar, Tanah Rata, Pahang, 39100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Wedding services
  • Free newspapers in the lobby
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 118 min drive
  • Airport shuttle (surcharge)

About this property

Hotel De'La Ferns, Cameron Highlands

3.5-star hotel in the city center
You can look forward to a roundtrip airport shuttle, dry cleaning/laundry services, and conference space at Hotel De'La Ferns, Cameron Highlands. The onsite restaurant, The Ferns, features local cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a 24-hour front desk, and express check-out
  • Wedding services, a porter/bellhop, and concierge services
  • Tour/ticket assistance, express check-in, and smoke-free premises
  • Guest reviews give good marks for the dining options, breakfast, and convenient parking
Room features
All 75 rooms have amenities such as free WiFi and safes, in addition to minibars and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 32-inch HDTVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Ferns - This restaurant specializes in local cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of MYR 37 for adults and MYR 23 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for dinner and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

De'La Ferns Cameron Highlands Tanah Rata
Hotel De'La Ferns Cameron Highlands Tanah Rata
Hotel De'La Ferns Cameron Highlands
De'La Ferns Cameron Highlands
' Ferns Cameron Highlands Tan
De'la Ferns, Cameron Highlands
Hotel De'La Ferns, Cameron Highlands Hotel
Hotel De'La Ferns, Cameron Highlands Tanah Rata
Hotel De'La Ferns, Cameron Highlands Hotel Tanah Rata

Frequently asked questions

Does Hotel De'La Ferns, Cameron Highlands offer free cancellation for a full refund?
Yes, Hotel De'La Ferns, Cameron Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel De'La Ferns, Cameron Highlands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel De'La Ferns, Cameron Highlands?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel De'La Ferns, Cameron Highlands?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel De'La Ferns, Cameron Highlands?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel De'La Ferns, Cameron Highlands and nearby?
Recommended spots to visit include Parit Falls (11-min walk) and Cameron Highland Golf Club (1.4 mi), along with Cameron Highland Night Market (1.5 mi) and Cameron Bharat Tea Plantation (2.8 mi).
Are there restaurants at or near Hotel De'La Ferns, Cameron Highlands?
Yes, The Ferns offers local cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Lord's cafe (10-min walk), Starbucks (12-min walk), and scott’s café (12-min walk).
What's the area around Hotel De'La Ferns, Cameron Highlands like?
Hotel De'La Ferns, Cameron Highlands is in the heart of Tanah Rata, a short 11-minute walk from Parit Falls. Travelers recommend the hotel for its quiet location.

Overall score and ratings

7,6

Good

7,7/10

Cleanliness

7,6/10

Staff & service

8,0/10

Amenities

7,4/10

Property conditions & facilities

8,3/10

Eco-friendliness

8/10 Very good

Room service done with do not disturb sign hanged
I asked front desk not to do the room service and requested a do not disturb tag. The front desk said yes and told me to call for anything I need. After a day trip back, my room still serviced and everything is touched which make me not comfortable
Ada, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok hotel. Nothing special negative, nothing special positive. Breafast choice could be better.
Sandra, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice and Quiet environement.
Good location. Cosy and tidy environment.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Muhd Nasrin Mohd, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall great stay, minus other smoking guests
Located not far from attractions and food, but still managed to be peaceful and quiet. Hot water pressure was great, breakfast was alright, no complaints, bed linens were comfortable, both firm and soft pillows were offered in room as well. Only issue I had was cigarette smoke coming from another guest’s window from a floor below. Room windows are not fully sealed, hence was breathing secondhand smoke.
Yin Shen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with great stay
The room is spacious and clean, staff was friendly and attentive only the downside is our room near to the roadside a bit noisy if motorists pass by, breakfast not much choices parking limited
LEE LENG, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

yin hoong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

khor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Rooms were large, suitable for family. However, its old hotel, requires a refurbishment. Breakfast was below standard.
VR, 1-night family trip
Verified Expedia guest review