Brookside Lodge

Photo gallery for Brookside Lodge

Primary image
2 outdoor pools
2 outdoor pools
Waterslide
Premium bedding, in-room safe, desk, cribs/infant beds

Overview of Brookside Lodge

Brookside Lodge

2.5 star property
Family-friendly hotel with 2 outdoor pools, connected to the convention center, near Ripley's Aquarium of the Smokies

8,0/10 Very good

1 297 verified Hotels.com guest reviews

Guests rated location

  • Quiet500 positive mentions
  • Easy Parking442 positive mentions
  • Convenient428 positive mentions
  • Walkable407 positive mentions
  • Safe392 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
463 E Parkway, Gatlinburg, TN, 37738
Main amenities
  • Daily housekeeping
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Conference center
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Heart of Gatlinburg
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Great Smoky Mountains National Park - 32 min walk
  • Anakeesta - 2 min drive
  • Gatlinburg Space Needle - 7 min drive
  • Gatlinburg SkyLift Park - 6 min drive
  • Gatlinburg Convention Center - 4 min drive
  • Great Smoky Mountains National Park Headquarters - 15 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 16 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • LeConte Center At Pigeon Forge - 16 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive
  • Area shuttle (surcharge)

About this property

Brookside Lodge

Brookside Lodge puts you within a 10-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Guests can take a dip in one of 2 outdoor pools or visit the fitness center for a workout. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8:00 AM - 11:30 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle within 0.1 mi*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Barbecue grills

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Fireplace gate
  • Pool gate

What to do

  • Basketball
  • Volleyball
  • Fishing
  • Free bicycles nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Conference center (4000 square feet of space)

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Alarm clock
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 5 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

8,0

Very good

7,8/10

Cleanliness

8,5/10

Staff & service

7,8/10

Amenities

7,5/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

nice
Great location, the hotel was nice but needed some updating. Wallpaper on one wall was buckling, room was a little musty (probably due to the fact it was ground floor next to the creek). The front door stuck so badly, I had to use my hip to open it. Overall though a great place to stay.
John, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall we were happy with our stay but a few things need to be addressed. Most of the light bulbs in the room needed to be replaced. The ceiling fan had only 2 blades. The shower had no liner, just a cloth shower curtain. While minor, they were things that made it clear that while the room was clean more attention needs to be made on maintenance.
Corey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location. Easily accessible. To Gatlinburg area or pigeon forge. Definitely will be staying there again in the future.
Adam, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely river
I absolutely loved staying there. I got to hear the river day-and-night. It was fun being able to sit on the balcony over there river. The bed was super comfortable. It was more like a like a cabin but I was very happy staying And want to do it again
Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a nice stay. Staff was very friendly and helpful. Loved the balcony by the creek. Overall room was clean just a bit dusty. It was a nice size room and liked that it was not in the middle of downtown. Trolley stop right at the lobby but not that far to walk either.
Sherri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Liked the motel and location. Sits along the creek. Would like to stay here again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A very good place to stay.
Scott, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morris, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs a real good deep cleaning. Needs new towels! They we stained and dingy! Check in was terrible. Had to wait till after check in time!
Marie, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Bed bugs
Bed bugs in two separate rooms. Staff was friendly but rooms were super out dated
Nicolas, 2-night trip with friends
Verified Hotels.com guest review