Hotel Crown Palais Hamamatsu

Photo gallery for Hotel Crown Palais Hamamatsu

Primary image
Indoor pool
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board

Overview of Hotel Crown Palais Hamamatsu

Hotel Crown Palais Hamamatsu

3.5 star property
3.5-star hotel with 3 restaurants, near Hamamatsu Museum of Musical Instruments

7,8/10 Good

179 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
110-17 Itayamachi, Naka-Ku, Hamamatsu, Shizuoka-ken, 430-8511
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Wedding services
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Naka Ward
  • Hamanako Palpal Theme Park - 33 min drive

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 55 min drive
  • Chubu Centrair Intl. Airport (NGO) - 84 min drive
  • Hamamatsu Station - 5 min walk
  • Mikawa-Tōgō Station - 33 min drive
  • Torii Station - 34 min drive

About this property

Hotel Crown Palais Hamamatsu

3.5-star hotel in the heart of Naka Ward
Take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Crown Palais Hamamatsu. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Japanese cuisine and more. Free in-room WiFi and a bar are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), an elevator, and luggage storage
  • A banquet hall, 2 meeting rooms, and a ballroom
  • Wedding services and a 24-hour front desk
  • Guest reviews speak well of the location
Room features
All guestrooms at Hotel Crown Palais Hamamatsu boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 22-inch TVs with digital channels
  • Refrigerators, heating, and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (JPY 800 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free

What to do

  • Shopping

Working away

  • 2 meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • An indoor pool
  • Sauna


  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance


  • Japanese

Room amenities

Be entertained

  • 22-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee


  • Daily housekeeping

Special features


Four Seasons - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies


  • Self parking costs JPY 800 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 1650 per person, per night
  • Pool access available from 3:00 PM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Hotel Crown Palais Hamamatsu offer free cancellation for a full refund?
Yes, Hotel Crown Palais Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Crown Palais Hamamatsu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Crown Palais Hamamatsu?
Yes, there's an indoor pool. Guests have pool access from 3:00 PM to 9:00 PM.
Are pets allowed at Hotel Crown Palais Hamamatsu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crown Palais Hamamatsu?
Yes. Self parking costs JPY 800 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Crown Palais Hamamatsu?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel Crown Palais Hamamatsu and nearby?
Hotel Crown Palais Hamamatsu has an indoor pool and a sauna.
Are there restaurants at or near Hotel Crown Palais Hamamatsu?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Orta Ristorante (3-min walk), Freshness Burger (3-min walk), and 牛若丸 (4-min walk).
What's the area around Hotel Crown Palais Hamamatsu like?
Hotel Crown Palais Hamamatsu is in Naka Ward, a short 5-minute walk from Hamamatsu Station and 3 minutes' walk from Act City Hamamatsu. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Prasetyani, 2-night family trip
Verified guest review

6/10 Good

2-night business trip
Verified guest review

8/10 Very good

Danilo P., 2-night business trip
Verified guest review

8/10 Very good

Business trip
Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.
Verified guest review

10/10 Exceptional

Great stay
Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.
Verified guest review

8/10 Very good

Great location
Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.
Verified guest review

10/10 Exceptional

A great place to stay
I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Ashley, 1-night romance trip
Verified guest review

8/10 Very good

Nice.. walking distance to train station
Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.
Verified Expedia guest review

8/10 Very good

Hotel Crown Palais Hamamatsu
Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.
Verified Expedia guest review

10/10 Exceptional

YOSHIMI, 2-night trip
Verified guest review